Address: | 28210 Three Notch Rd, Mechanicsville, MD 20659, USA |
Phone: | +1 301-884-8500 |
Site: | guymotors.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
GA
gabe fischoff
This week my 2004 Ford Explorers ABS light and 4x4 light came on and I heard a whiny grinding noise which seemed to be coming from from the transfer case. I stopped in at Guy Motors Mobil 1 Shop in Mechanicsville to check grease in the transfer case and differentials and have my tires rotated, hoping for a miracle or an easy fix. Service was fabulous, the shop immaculate and inviting, the guys courteous , efficient and very knowledgeable. The news wasnt good, but as luck would have it, the manager from the adjoining shop, Guy Motors Repair Shop serendipitously stopped in. He conferred with the mechanics and approached me and asked if he could test drive the car to help diagnose the problem. The news was bad, and the grinding noise and clunking was getting worse by the minute. It was suggested that I drop the car off next door and was promised a diagnosis within the hour. I live in the neighborhood and was even given a ride home. Diagnosis, I felt could be difficult; a whiny bearing noise, a now clunking, grinding four wheel drive issue and visions of cost prohibitive repairs needed. I was very concerned. True to their word, they called me in a timely manner, as promised. The problem turned out to be worn out bearings in the front hub, and sensors causing the four wheel drive to try to engage with an attendant problem with the trucks computer. The estimate for repairs were very reasonable, and they were able to rush repairs so that I was able to have it that evening. My Explorers computer reprogrammed, the new bearings and hub installed and back on the road in a matter of hours. One always worries when taking a car to a repair shop, that unnecessary repairs will be added or that costs will be astronomical. You need not worry here. These days, parts and shop time can add up quickly. Its fabulous to know, that if you have a problem, that it can be repaired locally by trained mechanics, using the latest diagnostic equipment, and you will be treated fairly and honestly. You cant go wrong here. My highest recommendation, simply, the BEST! Thanks "Guys"
JE
Jennifer Guy
Thank you Skip, thank you Paul, and thank you to the technician who did my alignment. After getting some work done elsewhere, my truck started pulling to the left. I knew the guys at Guy Motors were all adult workers, no teenagers, and thats a big deal for me. Everybody that works in the shop is 40 years old or more and has years and years of automotive experience. Im tired of cheap tire shops that have 20-year- old kids working on my car that have not been around the block. Rant over. Guy Motors is the place to go to get work done on your car. Theyre honest, they all know their stuff, and thats why I come here. My experience today did not go any differently. I had them do an alignment. It should be mentioned that I am the pickiest person when it comes to Allignment in all of St. Marys County. I know Im a little bit obsessive. My last alignment guy and I would spend an average of three hours adjusting my car. I can remember being at his shop making adjustments going on a test drive and coming back. I paid for it, dont get me wrong but it had to be perfect. Guy Motors did an alignment for me a couple of days ago, and I felt I wanted another adjustment. I came back in and they very professionally made the adjustment and my car is now perfect. Not only are they accommodating, but they have the skill to get work done. Thank you so much for my alignment. I always appreciate you guys. Jason guy
AL
Alexandra LaCount
I just recently moved from Virginia to Maryland and was told I had to have a Maryland state inspection prior to registering my car. Fortunately, I called Guy Motors and they were able to get me in right away and had my car inspection complete quickly and for a very reasonable price. I was told before I went that Maryland State Inspections can be up to $150.00 so I was thrilled to find out it was only $89.00. I appreciate the quick service and Im happy to have found my new car place in Maryland. I will be sending my husband to them next week for his car inspection and for any future car repairs. Thank you for the great experience!
SA
Sarah Holt
We are very pleased with the service we received this week. We dropped our vehicle off on Monday morning, received the diagnosis and the estimate that afternoon. Once we gave the go ahead for the repairs, we were notified on Tuesday morning that our vehicle was ready to be picked up. The service was quick and thorough.
RI
Richard Sypher
Paul and the crew at Guy Motors were very friendly! They took the time to talk to us about the problems with our vehicle and let us choose what services to perform. No pressure from "up sales". Vehicle was done earlier that promised and the price was $460 cheaper than the dealership for better service!!
NE
Neal Balaoing
I had a safety inspection done on my vehicle, and the service was fast and professional. They let me know everything that was wrong with the vehicle, and had it fixed immediately. Although I live more than 40 miles away, I would definitely drive here again to fix any and all problems with my vehicle.
NA
Nathan Petersen
this shop has done quite a bit of work for me and has always done a fine job. They are friendly and quick if you need something done fast. they did make an expensive mistake on my car but were quick to own up to it and make it right at no cost to me.
TI
Timothy DiMeglio
I wont say these guys are the necessarily the lowest price around, but they have always fixed whatever problem Ive had with my vehicles. Its like they say "you get what you pay for". I think they offer excellent service for a fair price.
NA
Nathan Calvino
They take care of your car, but they try to sell you services you dont need. I have experienced this, and a friend who went here experienced this as well. Theyll do a good job, but get a second opinion on their recommendations.
AL
Alex Fix
Great place. I have numerous vehicles. When Guy Motors sends out coupons for Alignment or A/C Special. I dont mind traveling the 40 miles or so to have them work on my vehicles. Great service, great quality, & great people!
LO
Lori Summers
We take all or most of our company vehicles here. Friendly staff and quick to fix.
DA
Daniel Garrison
Great service. Very knowledgeable mechanics.
MA
Mary Brady
I always had great service and fair pricing.
RO
Roger Buchanan
Always great service and fair pricing
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roger moore
They fix what no one else can !!!!!
VI
Vic DeMattia
They get the job done right
LE
Leighann Hopwood
Quick to repair AC!
MI
Mike Donahue
Very good service.