Address: | 818 Rockville Pike, Rockville, MD 20852, USA |
Phone: | +1 301-424-5312 |
Site: | aamcorockvillemd.com |
Rating: | 3.8 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed |
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David Richardson
I have a 1969 Porsche the engine of which was last rebuilt 30 years ago and after 47 years the transmission failed and a cylinder stopped firing. It had been in my family since it was new. I was at a loss as to where to take it because so few people can work on such an old car and I simply did not have the time to do it myself. I spoke with, Keith, at the AAMCO in Rockville, Maryland who told me he had a guy who was good at working on these cars. I admit, I was skeptical at first but few other options. I left the car with Keith and told him I wanted to see the transmission when it was out and apart. I got the call to go to his Gaithersburg location to meet his mechanic and see my disassembled transmission. When I arrived I met the mechanic and not only was he a nice guy who knew what he was doing and talking about, but he had all of the jobs on which he was working, not just mine, carefully laid out in perfect order. This is exactly the kind of mechanic you want to work on your classic cars - you know, OCD so no parts are left over after reassembly. After the transmission was fixed, I had Rockville AAMCO look at the misfiring problem. One of the heads had some significant wear damage and the valves were not opening for one cylinder. They showed my that when the engine was last rebuilt 30 years ago, not by me ;o), certain things had not been reassemble correctly causing the extra wear. They worked with me to get my spare heads cleaned up and get all of the correct replacement parts which took a bit of time, some came from Germany. They took great care of my car and kept it in the garage on bad weather days. The car now runs better than it has in decades. It has a tight shifting pattern like when it was new and the engine has that classic Porsche purr when it runs, no more backfires. They are now my Porsche mechanics of choice. I plan to take my other cars there too.
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Sergei K
STAY AWAY FROM THIS SHOP!!! They are complete and utter tools with exorbitant prices - this is my opinion after having an experience with them!!!! They failed to distinguish the engine misfire from a transmission problem (duh!) and its a GM car with the LT1 engine and 4L60E transmission that went into most of GM trucks and vans! Charged me $200 for a wrong diagnosis, blaming hesitation on carbon build up in the throttle body (that I cleaned without any effect on the performance of course) while the problem was clogged fuel lines and arching spark plug wires. Also told me that the the 3rd gear plate in the transmission was going bad so I ordered the transmission based on their "advice" that I had to return. When I asked for the refund, cause they could not be more wrong, they sent me to the AAMCO customer service that - guess what - sent me back to the same shop who declined to refund. On another note, I think this shop is getting so little business already that their parking lot is full of cars without plates. I suspect their main source of revenue is fixing up cars bought at dealer auctions that they then push through Craigslist. I strongly suggest, ladies and gentlemen, that we leave them alone at this and take our cars somewhere else. By the way the AAA repair shop just a block south of them fixed all my problems. Go there, get a free coffee and bottled water and much better quality!
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Anonymous User
This is the type of repair shop you get warned about. I called last week to get an estimate to have my transmission rebuilt, and after some haggling they said they would do it for $2100. Since Ill be moving across the country in a few weeks, I double-checked to make sure I would get a nation-wide warranty on the repair, and they said yes. I made an appointment to drop my car off the following Monday. When I arrived on Monday, the person I had spoken to a few days before told me that if I wanted a warranty, it would actually cost $2500. He said that he would only do it for $2100 if there was no warranty on it. I argued with him for 30 minutes telling him that he had assured me that the $2100 estimate included a warranty. His response was that he had never told me there would be a warranty. I guess he was using the bait-and-switch tactic and was hoping I would pay the extra $400 just to avoid the hassle of going elsewhere. Finally I left and took my car to the dealership, who did the repair for $2200, including a 3-year nation-wide warranty. My experience at Aamco was angering and made me very late for work--I would recommend going elsewhere for your car repairs.
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Ann Pupjak
Over the past year Ive have been to at least 2 dealerships and one other repair shop trying to pinpoint the cause of the noises I was hearing from my 2006 Tiburon. Since the car warmed up during my ride to work, no one could hear the noise so I began recording it on my phone--still no luck. Finally I thought it might be transmission related as there was clunking sometimes when I shifted so I went to Rockville AAMCO. Well no one could hear the noise; they asked me to leave it overnight so they could try it in the morning when it was cold, but I said I had no way to get home so the owner offered to do a test ride with me. I couldnt believe it, Keith got that car to show all its noises and the next day I dropped it off and by 4 p.m. I not only had a new wheel bearing and hub, but also a new valve cover gasket. Car was down a quart of oil, and on top of that it was dirty!!! I had regular oil changes so that was a shock! Now the car is so smooth and quiet that it feels new! I am more that grateful for the terrific understanding and service I received. Thank you, thank you, thank you!
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Anonymous User
I took my car to this AAMCO because they were advertising a FREE "check engine light" test. The diagnostic on my car was that the Cam Shaft Sensor was not communicating with the computer. The guy at the front (I think his name was Dave or Daniel) explained what exactly the problem means for my car and how they were planning on fix it. They advised me to drop my car off after hours because they were backed up that day and would not be able to fix it the same day. The day after dropping off my car, I called to check up and the guy mentioned that it might take a couple days to order the part. Well, to my surprise, I got a call today (2 days after dropping it off) that my car was repaired and ready to leave. It took about 2 days from drop off to pick up to have my car fixed and it is running better than ever. The guy at the front desk was moderately friendly and dress proffesionally. I would recommend this AAMCO to others.