Address: | 700 S Washington St, Falls Church, VA 22046, USA |
Phone: | +1 703-533-3000 |
Rating: | 4 |
Working: | 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 8AM–4PM Closed |
JO
john jensen
Buyer Beware!!!! Make sure you get a written estimate. My girlfriend went because her engine light was on. Jay (the owner) said it would be $700 for a rear catlalytic converter. She picked the car up and the bill was $1700.00. He never called her just did extra work. She paid and drove about 20 miles and the light came back on. She brought the car back and he said he would take care of it but she needed some extra work. He quoted her $400 . When she picked up the car the bill was over $700. He said she needed a bunch of critical things (look at bill $330 dollar test). So she paid. She drove about five miles and the light came back on. It was late Saturday afternoon and she brought the car back. He acted concerned and said bring it back and he said a coil was bad (singular). He said he would not charge any labor and change the coil and flush the transmission for eighty bucks. So she brought the car back today and said 80 bucks right. He said yep. So we just went to pick the car up and the bill was just under $400. I went with her and asked to see the estimate or when he called her to say it was going to cost more. He never did. I had him take out the parts he put in. He called his guy over and it took him less than five minutes to reverse $400 dollars of work. Her e are the first 2 bill. The only thing OKd was the rear catalytic. Look at the second bill. She brought the car back because the light came on and he charged over $300 for a test to see what he messed up! Over $300 for a test to see what he messed up. Over $400 in labor for 2 belts!! Over $300 for a test to see what he messed up. Over $400 in labor for 2 belts!! Over $300 for a test to see what he messed up. Over $400 in labor for 2 belts!! Only OKD converter Only OKD converter
WI
William Cox
If youre looking for a place to have honest work done on your car, DO NOT BRING IT HERE!!! I brought my car here earlier this year because it was misfiring, and I thought I had some kind or rapport with the owner since Ive been here a few times before. He ran a diagnostics and said that I needed to replace my spark plugs and the O2 sensor. I bought the parts myself and had him install them. Afterwards the car still misfired. He kept the car for an entire week. In this week, now, somehow, my car wont start. He ended up changing the battery, the fuel filter, and the starter. The car still didnt start, and he never called before changing any of these things, except the battery. Then, my car is now shooting oil out of the top of the engine. So, he also replaced the valve gasket, which didnt change anything because the car still didnt start. I ended up paying this crook $1100 for misdiagnosing my car and changing a bunch of stuff I didnt ask him to change, and wasnt needed. Because of this I ended up having to get my entire engine replaced at the dealership due to his neglect and lack of knowledge on my vehicle.
ES
Esther Chu
My husband has been a customer (Chu) of Jays for over three years. Jay has gone out of his way to help him on numerous occasions with various problems, often times providing discount prices when we were struggling financially or needed money to help pay for a wedding. Virginia Auto Repair, has staff who is very knowledgeable regarding various types of cars and automobiles. I have felt very welcomed and have a lot of trust in Jay, the owner. Now that I am married, he has gone out of his way to help me with services on my car. If you become a regular customer of this shop, you will have the ability to feel apart of a community.
NI
Nick Massmann
Jay Kim at Virginia Auto Repair has been incredible! Im on a tight budget and tend to be very untrusting of mechanics and up-selling things you dont need. Jay is honest about what work should be done and what can wait. Hes calm and will take the time to explain your options, and will even install customer-provided parts (order online, warranty restrictions apply). His prices are fair. As I said, Im weary of most mechanics, but I have absolute confidence in Jay. Highly recommended.
JO
Josh Broome
Outstanding service over multiple repairs on different cars. I have given up my mechanic work and let Jay take car of my cars now. Coming from someone with a background in cars and appropriate skepticism of bad shops; I trust his analysis and estimates. Great place to get the job done right without being over charged (yes this is a real customer).
A
Anonymous User
This shop is the best auto repair shop in Northern Virginia. Customer service and communication is top notch. They were able to fix an annoying ABS problem that others were not able to fix and kept me in the loop. I highly recommend. «:::P:::» «:::E:::» «:::R:::» «:::F:::» «:::E:::» «:::C:::» «:::T:::»
DA
Daniel Michaelson
After dealing with another shop and being told I was going to need to spend close to $2000 to get my cars problems fixed, Jay and the guys at Virginia Auto Repair Center fixed her up for $150. They did a great job and I recommend this shop to anyone in the area.
LY
Lynn Yeonas Gershowitz
This location has always been quick, efficient, and friendly. They tell me if theres anything extra beyond the oil change that might be needed, but never pressure me into having anything else done. They check my lights, wipers, fluids, etc.
A
Anonymous User
I was referred to VA Auto Repair by a coworker who lives down the street from them and have now adopted them as our family mechanic. If you need a mechanic who is honest and reasonably priced look no further.
CE
ceaser Arthur
very good price on car repair very friendly staff and most repairs if you come early in the morning you get your car back same day he does forigen and domestic cars