US Post Office
| Address: | 14030 Connecticut Ave, Silver Spring, MD 20906, USA |
| Phone: | +1 301-871-4444 |
| Site: | usps.com |
| Rating: | 1.6 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
Location
Photos 1
Reviews 14
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Bibi Majeed
Aspen Hill post office is very poor service. The mail person who delivers mail in my area does very poor service. They keep putting everyones mail into different people mailbox . Instead of their own box Lots of people that gets other peoples mail puts it back to the return box. Which is very sad. Because I miss my very important mail. Im disabled at home. A very important mail came to me and it was placed in someones else box . So they return it to the post office. Two weeks after I received the 2nd urgent mail thats when I found out. I almost lost all my benefits because of our mails going into everyones box except into the correct mail box. Ive spoken the Aspen Hill manager twice. Wrote a letter hand delivered it. Still having the issue. So does lots of other tenants in the building. Something must be done to correct this. Calling the Post Office is totally out.
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zeke king
Thieves! This is so far the worst post office I have encountered. They never deliver your send packages from online purchases. I had lost two packages through them in which the second one I had to wait in the house. Indoors watching news and the tracking Said "Delivered at the front door/pouch" at 9:54am. Opened the door quickly only to find nothing not even the delivery vehicles was seen. Tried to file a claim to no avail! I warned a friend not to use it but ended up using the same method for an order from Amazon. She lost the package even after placing a mail hold. They went ahead and updated "delivered" she is still claiming her package but I am sure she will never get it. BE CAUTIOUS! WHILE TRUSTING THIS P.O TO DELIVER STUFF FOR YOU. Tend to think their staff steals the items and updates in their systems as delivered.
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Lisa Lister
If I could give this post office, and mail delivery in my neighborhood, zero stars, I would. Our mail is consistently delivered to the wrong house, and we regularly get delivery notifications/package delivered statuses from usps when our packages havent been delivered. Super dishonest and ineffective postal service from this post office. I wish I could get merchants to only ship ups or fedex now that I live in this post offices territory. I could SEE my porch when they claim to have delivered my package and I definitely did NOT receive any mail today. Yet delivery notification says delivered to front porch, which means that USPS will reject the claim. SO dishonest on this mail route. USPS needs to investigate this branch and their dishonest workers.
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Pedro Carvalho
Utterly incompetent, even by USPS standards. If you need something done fast and efficiently, look elsewhere. Forget "Please" and "Thank you". You wont be hearing those words at this branch. Here you will find longer lines than the DMV, workers slow as snails and arrogant supervisors who will belittle you for asking questions they dont have the answer to. If you absolutely must come here (because you are picking up a package or need to change your mailbox lock), I am sorry for you, and I hope you brought your "Keep it cool" hat, because here employee/customer confrontations are "just another day at the office".
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Amanda Storey
Ive also had several packages that werent delivered when they say they were. EZPass had to send a transponder to my boyfriend three times before he finally got it. Picking up a package took at least 20 minutes because it required a signature confirmation and it wasnt in the right place in the back for those packages. I only knew that because I heard the clerk yelling in the back at God knows who about it. Super professional. I agree with another reviewer that this branch needs some investigating, or at the very least a dire overhaul. Receiving mail should not be this difficult.
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Arthur Harrison
There is very little good about this Post Office. The employes are inept, unprofessional, uncaring, and irresponsible. They routinely breach procedures causing myriad problems for customers. There is little recourse, even in taking the time to fill out the long-winded web complaint form, which results in a message stating that the system is not working and that you should "try again later." The United States Post Office is universally a consumer nightmare, and this branch is an example of that.
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Sujey Daniels
I bought something on line and I kept on checking the status of the delivery , FEDEX gave the package to the Post Office and that same day said it was on truck for delivery , I wait it and wait it for 4 day and I called just to find out that they did not know about the package , and that it will take 14 days to start a investigation, really? Horrible service. Ok now 2 weeks later I did not received my package , but the in line store replaced it and send it some other way
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Robert Pristoop
Every day I get other peoples mail. Sometimes the address isnt even close to our address. I wonder who is getting my mail??? Once I even put the letter that was delivered incorrectly to my address back in the mailbox and it was picked up by the mail carrier. Next day it was delivered to me again! WTH!!?? The postal people are nice enough but completely incompetent. With all of these bad reviews--where is the Post Master for this station??
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Deborah Mines
Had a package delivered in the morning but then they took it back to the post office saying it was undeliverable to this address. The problem is that there are two 3462 Gleneagles Dr. addresses but one is in Picadilly neighborhood and mine is in Camelot. Had package addressed to Camelot as many of my packages have gone to Picadilly and they are not in town at this time. Who knows where my package is at this time?????
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Gianni Lucania
So I havent gotten mail since Thursday 21st and yes I know the blizzard happened but now that its pretty clear to go out i havent gotten anything now that its Thursday 28th also o had a package to be delivered Monday moved to Tuesday and now they said they attempted delivery and left a "Notice" and nothing outside now I cant even get a refund or report stolen if my package ever comes .
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FT B
This post office needs to be shut down again. The mail carriers steal packages/letters, leave mailboxes wide open without locking them, and theres no supervisor accountability or presence at the branch to resolve my issues I keep having with my mail and mail box... I wish I could choose to have my mail delivered by another branch. This branch seriously needs to be investigated.
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Fri Sa
I left a signed note to have certified mail delivered to my home, all boxes checked. The delivery person has ignored it for days on end in spite of having to come to my door to deliver mail, which in fact there has been in the last four days with the note on the door clearly visible. Called the Asoeb Hill Post Office to report this, yet no action has been seen.
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Gabriela Hill
Mark the manager, found my mail. I went there and waited an hour and the lady could not find it. I called 2 days after ,couldnt find it still. That was in a long wait i admit,but they took the time to look everytime, and I really appreciate it. In the end he found it!!:)
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Adonis Law
They all need to be fired. The management, the carriers.. All of them, then hire folks who appreciate a great career and proper customer service. Every last one of them are incompetent on so many levels it disgusting. Have some pride in what you do.