Joseph C Bauer Inc Plumbing
| Address: | 8035 Penn Randall Pl # A, Upper Marlboro, MD 20772, USA |
| Phone: | +1 301-420-3200 |
| Site: | bauerplumbing.biz |
| Rating: | 3.7 |
| Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
Location
Photos 1
Reviews 3
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Katrina Brown
Highly disappointed in the customer service. I scheduled an appointment yesterday for today with a 2 hour window. Lynn was very nice booking the appointment and her professionalism gave me an assurance that one of the two men that possibly would be working with me would have the job done quickly and professionally. Well, the plumber called me 30 minutes after the 2 hour window. He asked if I still needed him to come by and take a look at the job. I said "What happened today? You were suppose to be here between 2 and 4pm." Not upset, just honest. He said, "Well we got caught up on a job." I said, "I understand, but you could have called the customer to let me know what was going on." Once again, not upset, just honest. He then chuckled and said "Really." Wow! I was pretty shocked. I mean, do you think I would want to give you my money after you act that way. Anyway, I said, "You think that is funny?" He then began to go off on a rant which I was not about to listen to, so I quickly said " Goodbye Sir," and hung up the phone. I will not give business to someone that unprofessional, let alone, want him in my home. I dont know what is going on in his life, or what his day was like, and Im not judging his heart. People can have a bad day. But this is business, and unfortunately, I have nothing else to judge this business by but by this encounter.
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Francis Campbell
Have used them for years. Highly recommend them. They explain the situation,give you options then proceed with the work and work with you to addresses any other issues if they crop up.
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Daniel Buck
Have used Bauer Plumbing several times in the last year or two. Reliable, great service,. Highly recommended.