Address: | 8673 W Grand River Ave, Brighton, MI 48116, USA |
Phone: | +1 810-225-4495 |
Site: | local.fedex.com |
Rating: | 4.1 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
YA
Yao Xiao
I cant believe Fedex is training their employee to be SO RUDE!!!! I understand that they are asking what you are shipping inside the box for the safety of your own package but for God sake no regulations said if Im shipping a computer I have to use the original box. The employee there was rude they told me I dont know how to package. Excuse me? I dont know how to package? And I was required to have my box cut open to have the employee exam my packaging! Not because they think Im shipping dangerous chemicals, its because they think I dont know how to package! Is there any privacy left in Fedex store? Of course the packaging looks good. I did wrote FRAGILE all over my box and the employees excuse was" oh our driver is not going to know its a computer in the box and they are going to throw the box." While I dont have another box I said. The employee said"you can buy one from us" What? You are finding excuses not shipping out my package so you can sell an extra box to me? Is business really that bad you have to over charge your customer this way? Do you guys any any decency left? How about train your drivers to READ before accusing your customer that they dont know how to package. Anyway, I do appreciate Fedex taking the extra step making sure their customers are shipping packages safely but not in this manner. I wouldnt be this mad if someone just politely asked me if they can take a look at the inside, not just telling me "you dont know how to package" and "we are not shipping it if I dont open your box"
AN
Anthony Santurri
Use this FedEx. Blake is a master of all things Print. Awesome job and great service.
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vince camaj
very good customer service !!
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Brian Nacy
Great little shipping office.
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Dennis Lee
Great workers