Firestone Complete Auto Care

Address:	44120 Ford Rd, Canton, MI 48187, USA
Phone:	+1 734-357-8652
Site:	firestonecompleteautocare.com
Rating:	2.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–4PM

Location

Photos 8

Reviews 15

Tristan Ryder Scamp

I went there on a Sunday because my brakes were so worn that I almost crashed. For two brake pads and two rotors and two shoes, I had to pay over $950...I told them they were ripping everyone off and they said, "I dont know what to tell you about that." Then the next day, and continuously still going on... my brakes are squeaking and making a horrific noise that they have never made before, and something under my hood was messed up from them, its punctured and it started as soon as I left their shop. My mechanic asks me every time who did my brakes because they messed up and I took my car to him and he told me that the way it was punctured could not be from rocks or anything. It literally had to be messed with and punctured to even have that type of tear in it. Also they Were very rude and unprofessional. I got a warranty on these brakes but every time I come in with a problem about them, its my fault and its almost a bother for them to honor their contracts. I highly recommend not to go to firestone. Everyone will tell you how much of a rip off they are. Like Belle Tire, Speedy and so on.

Wayne Desilets

Had tires put on my Camaro and work van was very happy.. When I went back, there was a different guy behind counter Im use to seeing... They wanted $600 for 1 rotor and rear brake pads and 1 slide pin.... You got to be kidding me.... The prices on the quote was just absurd.. Needless to say.. Rear pads all new slide pins. Rotor was just fine.. $35 and 40 minutes of my time, brakes were done. One thing that really burned me up was the shop manager ( i think) was just staring at me with evil eyes while i was at the counter to get my keys and quote i paid $27 for.. I think he was more upset than me he didnt get to rip me off... How sad..

Alexis See

I went to firestone mainly because I have a credit card and because I have never had a bad experience untill recently. I paid 115 on a tire for a car thats on its last leg but needed a tire to get back and forth to work. The next day it was flat, some jackass put a tire on my car that obviously had a bad rim!!! 2 days later the tire popped on the hwy could have died!! Im calling corporate!!!

Gregory Rupp

Made an appointment a week in advance to get a realignment and to check where my dripping oil was coming from. I went in at the scheduled time and was told they had no time to check my dripping oil and that I should just expect oil to drip since my car is 12 years old. Given their refusal to give me even the courtesy check that their website guarantees, thats a ridiculous statement to make.

Chad Niemi

These guys know what they are doing and go out of their way to make you happy. They have serviced two of my cars for the past 3 years or so and I will not go anywhere else. Not only do they not try to "up sell" you on things you dont need, but they try and explain why certain things need to be done. Always on time and on budget. Great shop!

T Ls

Absolute scam. They wanted to charge me $450 to put in a $199 alternator and 1 hour of labor. When I asked about the alternator the salesman became evasive. The conversation went south quickly. Very disappointed.

Imran Mir

Pretty bad experience in out of town and i am told they are all booked up for a wheel balance do not recommend. If you are looking for a good shop to go to Tire discount all the way.

Tim Hodapp

Pricing was good, service was done correctly, and staff was friendly and helpful.

ryan Wallace

I would only recommend only buying tires nothing more or your getting ripped off.

Christy Nwosu

It was good but it was boring to wait for the car

joshua weaks

Fast on the spot alignment,with friendly staff.

Carrie Walker

Will and his crew are great!

James Crosby

Only place I go!