Rapid Roofing

5700 S Sheldon Rd, Canton, MI 48188, USA

Address:	5700 S Sheldon Rd, Canton, MI 48188, USA
Phone:	+1 734-895-9553
Site:	rapidroofing.com
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed

Location

Photos 100

Reviews 5

Amara Vear

Mike from Rapid Home Improvement came out to Ypsi, took a look at our leaking roof and gave us a quote. After a lot of phone tag (presumably due to how busy the Fall season is for roofing, then the snowfall), we were able to schedule the replacement roof for an addition on my house. My father and his roofing buddy had helped my family and I put on a new roof last year - the rest of the house seems fine, but our pseudo-three season room (an addition to the house that all builders found bewildering) had leaked, leading me to desire a professional roofing company. I contacted Rapid Home Improvement after a neighbor left a glowing review on our neighborhood community site. After a few months, Mike was able to schedule us; he texted me the day before the work to let me know his team would be there to do the project. His team came bright and early, rolled up the tarp wed placed over the leak and set it aside. They parked the rented dumpster in our driveway, laid down their tarps to prevent roofing materials and nails from getting in the yard, tore off the shingles we needed to replace, identified a mold problem we didnt know we had (emailing me pictures of it, as I was at work), then they procured the insulation and other materials needed to replace that moldy section. This effort increased the scope of what had been quoted, but Mike and his team communicated with me throughout the whole process and asked if I wanted them to deal with the mold problem (Yes). By the time I arrived home that evening (10 hours later), the work was complete and there was only some sawdust, a new roof, and our rolled up tarp to indicate theyd been there. Mike sent me before, during, and after photos, so we knew what had gone on. He followed up the next day to explain what theyd done, answer any questions, and explain why the mold had proliferated (a lack of vents and ventilation, which Mikes team corrected). 4 stars for the work and speed. I docked one star for the phone tag during scheduling, but Id still use Rapid Home Improvement in the future for roofing needs.

John Spieker III

We were in the market to have our roof, siding and garage door replaced. What an OUTSTANDING JOB all three crews did. Starting with the inspection to the quote to the jobs and the final inspection after the job was done. These guys are GREAT! We interviewed 4 companies total and they backed up what they said they would do. In our opinion, they went over and above what other companies said they would do. They even helped 2 neighbors out with storm damage that banged up their roofs badly. Normally you cant get anyone to even look at it without them doing the whole roof. They even had some excellent suggestions that we hadnt thought of. We took their suggestions and it made the job even nicer than what we thought wed be getting. Bill, Mike, Andy, along with the other supervisors, were all very professional. They all took the time to explain the process and ensure that we fully understood the outcome. It was encouraging to see that a contractor still exists like theirs. We had to call them out about 6 months later due to a major storm. I called them in the afternoon and they arrived on time the following morning as promised. They took care of the issue without an issue. When I asked them how much we owed them, they told me it was covered under the warranty. I have recommended them to a couple of my best friends. They were also very happy with the outcome of their job. I am writing this post 2 years after the job was completed. I have been so busy. I wanted to ensure that you get the kudos that you deserve. Thanks guys, keep up the good work. John

Ryan Roosa

Called for a repair estimate on our roof on a Wednesday. Mike B. answered and said he would be over the next morning (Thursday) at 8 AM to give an estimate but that he may be a little later than 8 sharp. The next morning he arrived at 9 AM. The inspection seemed professional as he looked inside at the leak we noticed then went up on the roof to examine the outside. After inspection, he stated he had made notes and would email us later that day with an estimate (he had me enter my email address on his phone so I know it was correct). I never received the estimate via email (yes, I checked my spam folder too) so Friday afternoon I called and was told that Mike was out of the office but that he would call me back. Never received a call back so I called again before end of business the same day and got their voicemail. Went the whole weekend without hearing from anyone and tried calling again on Monday but got voicemail again. Not wishing to waste any more time on fruitless attempts to get an estimate from Rapid, I ended up going with another contractor. Communication is key in business and its absence speaks volumes to the lack of professionalism a company has. If its this hard to get an estimate from Rapid, I couldnt even imagine how much effort it would take to complete a job with them. Who knows, maybe our roof repair was just small potatoes to them and wasnt deemed profitable. They never told us either way so all I can do is guess.

Dan Chebowski

Overall excellent. Pre-Sale: Mike and Josh came out. They were on time, not a hard sell and listened. They took a lot of effort to specify “in writing” exactly what materials would be used and how they would be applied. They looked at both outside and inside of the roof where most other contractors just took a satellite estimate. They were the only ones to actually calculate the venting requirements. Installation: It was not pre-scheduled but occurred about 2 weeks after I put down the deposit. The crew worked from dawn to night. They did a pretty good job on the cleanup. There were a few mistakes made during the process. They were very quick to respond and fix them. One of them was a leak. This leak was in an area that I have had a leak for 20 years. I have paid several contractors to fix this same leak and none of them were successful. It took a couple of tries but I am happy to say that it has finally been fixed! Great job Al. Post sale: Mike and team have been very responsive. They followed up with my warranty registration. They are a GAF Master Elite contractor so you can get the Golden Pledge warranty. Overall I was very happy with the work that was done. Their pricing was competitive. They did everything they said that they would.

nika lorem

Terry Satterthwaite didnt get on the roof to check for damage or the amount of work needed to fix it, all he said is minimal 350 over and over again. He was rude and snappy when i asked to take a look at it. Sad, i just wanted my roof fixed after previous bad experiences. I was willing to pay but i wanted them to check what the previous roofer did UPCLOSE for a real estimate. Cant recommend. Edit after reply: i agreed to the minimal on the phone and terry never even mentioned anythiing about safety concerns. He came with a bad attitude and didnt introduced himself at the door. I scheduled for an estimate with your sale associate and rapid roofing had no intention of doing it so it seems. The fact that the tools were left on my roof is anecdotical but thats all he asked about on the 30 minute cortecy call. I asked for an estimate and got a waste of time. Still cant recommend.