Classic Storage

Reviews 16

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Brendan Bentley

I had been renting a Unit for almost 2yrs. The Only "Real" negative experience was my Last day moving,which was Today 8/1/16. I was told that I had to pay my storage fee for the month,but it would be "pro-rated",which meant,I had to go get the $$$, come back,hand Betty the $$$,only to have her turn right around and hand me the $$$ back to me (-$1.79). I told her,I will just give you $2.00 as long as I dont have to go drive to the bank or ATM machine,I would even give her $5.00,just so Im not wasting my gas and time for this senseless transaction. I asked her to please try and make rational,logical sense to me,why were going through this motion,procedure??? Betty,told me,"if I owned a business,I would understand"! Well,I do understand this about business-1)Customer satisfaction is very important,I also "Understand" the BEST advertisement is "FREE" its known as "Word of Mouth" most people are familiar with it. I tried to Give this Place the pro-rated $1.79 (actually,offered to give them $2.00 and keep the change)!!! But No,I had to go get The entire month Fee. WHY??? I would Not recommend this place to any of my friends or enemies for that matter!!! Thanks,Brendan a member of ALL Saints Catholic Church.

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maria tehlirian

Ive been dealing with Classic Storage for many years now. The prices are reasonable and my items have remained safe. Ive always been able to work with them financially if I had any issues. Recently, the management changed and I was very leery at first because I didnt know what to expect and there was a lot to learn in the new documents/rental agreement. However, after calling and speaking with the representatives there, they clarified everything for me and I felt more reassured. So far, everything seems to be going ok. My favorite part of dealing with them is now I can make payments over the phone (previously, I had to mail in my payments or drop them off). This makes things so much more convenient for me. Thank you, Classic Storage!

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Katy Palahang

I was tentative because you can only access your storage unit during business hours. But given the area, it makes sense that no one can just wander around unsupervised. All of the units are inside but I can still drive right in to easily unload. Also, the staff is super friendly.

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Julia Murillo

I heard about Classic Storage through my step mom. So I decided to try it out! It was a good choice for me since I would be on the road. I have peace of mind because I dont have to worry my belongings being messed with. The staff was also supper nice and helpful

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Debbie Hines-Martinez

i have had my unit for two years and never had problems, when I got lead off they worked with me until I got caught up o my payments I love classic storage my unit is great and I dont have to worry about my things being safe. Thank you, Classic Storage

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Terietta M. Marshall

This is my 2nd time using classic storage. The facility feels secure. Customer service is solid. I would recommend it if you are looking for something in the Detroit area. The hours are great but being open 7 days a week is helpful.

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ERica Menchl

Classic Storage has been helpful in their transition of new management and always courteous and understanding with monthly payments. I trust that my items are safely stored and would recommend them to anyone.

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Steve Hood

Awesome service and piece of mind! If you own a beast in Detroit and you dont want it stolen, you need to store it at Classic Storage!

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Jeanette Taylor

My mom been dealing with them for yrs and she referred me and I like them too they are very helpful a nice clean storage place

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Michael Fortner

I have been with working with Greg /Betty/jay now Casandra for over 2-years now they are great people willing to help & work

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Brian Bawol

Large, secure facility with affordable rates and friendly staff. The building is a testament to Detroit architecture.

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Herbert Jones

They offer storage of all different sizes. Prices are fair, and the staff is friendly. I recommend Classic Storage.

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Janet Isserlis

Great facility, fantastic, patient customer service. Grateful to know our stuff is secure .

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Shaun Nethercott

These guys are great to work with. The storage space is clean, spacious, and secure.

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RonnySaggaSwag Ronny

Beautiful family , always pleasant , and storage unit is always clean A+ A+ A+

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Athena Jones

Very friendly people and always kind...!!!

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