U-Haul Moving & Storage at 7 Mile & Livernois
| Address: | 19797 Livernois Ave, Detroit, MI 48221, USA |
| Phone: | +1 313-345-5770 |
| Site: | uhaul.com |
| Rating: | 3.7 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 38
GL
Gloria Hoppy
Derrick white was horrible2 me ...as i came the store he was talking badly about older consumer ,that every time she come n she hav to use their restroom..first.they got my reservation wrong..their was a consumer behind me yelling that since my order was wrong he wanted the same truck since his was right , mr white starting fussing back n forth with the male consumer.i said Ill take another truck only one minute later i mention oh yea the yall didnt me email wrong well , mr white went completely off on me he told me to get out several times when i refuse cuz i didnt do any wrong, but say my email wasnt there, he said im calling the police.well he didnt bcuz i as well as he knew that the consumers would comfrim my action...he gave the consumer behind after she came n 20min after me my truck that i agree take after their misstake..bottom line Im sooo horrified and n shock that Mr white has gotten away with this kind of consumers service..want go back on the 4th of july tjey gave me notning he my made wait to get a refund..i never ever been treaded so badly ...and i didnt do any but metion my email not there and i was kind enough to take anothet truck
PA
Patricia Shabel
I rent trucks from this location regularly (once every 3-4 months or so). The staff is always courteous and helpful and get me in and out of there as quickly as possible. I dont live close to them, and I go to them anyway, because I know I can count on them.
RH
Rhonda Harvell
Customer service was terrible , they didnt know how to work the computers, didnt have the vehicle ready. They get into the vehicle and the mileage on the paper was different from the mileage in the truck. They over charged my credit card.
LA
lavone knox
Lorenzo hart is a very, very rude boy, stupid, self centered, quick tempered, should not be working with the public, I will never rent from uhaul again at the livernois & 7 mile location. I had a very bad experience with him.
SY
Sylvia Burston
Everybody in there was very nice and pleasant didnt have to wait to be waiting on and they hook me up on everything I needed. And Lorenzo the manager was very nice and on his job making sure. The surrounding was very clean.
RI
Rita Gutierrez Loeding
The staff inside was helpful and pleasant, but the staff who was suppose to help us hook up the trailer was definitely bothered by having to assist. Over experience was average. Trailer was in good condition.
TA
Talene Weathers
The guy Derrick did not tell me anything about the services and I was overcharged for the services. I had to come in talk to him and he was not helpful at all!!!! I WILL NEVER USE THIS SERVICE AGAIN!!!!!!!!
KI
Ki Sean Dreams
Lorenzo and staff were Very Helpful in assisting my niece and I. Since the 1st Experience I have rented from them Several times and Have Definitely Appreciated Every Moment:)
KE
Kevin Smith
I do not recommend. They treat customers as if they are doing us a favor allowing us to give them business. Terrible!!!!!!! Drive as far as you need to to another location.
JA
James Ellison
Lorenzo an his staff are very respectful and professional. I have done business with them on many occasions and am always pleased with there service.
RO
Ronnie Randolph
I respect lorenzo and how he run his business, always on target at all times. A very good MAN and i would recommend him to any one for business
SC
Scott Wozniak
They usually have the equipment you need, which is nice. Make sure they dont automatically add insurance to your bill if you dont want it.
MI
Michael Penny
terrible service. you not allowed to asked questions regarding the rental. The one guy has a chip on his shoulder from the start.
YO
Yolanda McNair
I met the owner he took care of my rental personally. He was very professional and the facility was very clean and neat.
JE
Jessica DePetro
I rented a storage unit here and also a truck to move out of the unit. Everyone I dealt with was friendly and helpful.
JE
Jerome Keys
The service rep was very helpful, everything was clean, and they had the trailer I needed that other places didnt have.
DV
DvtroitDJ Tidwells
Best U-Haul Ever. The Team Is Awesome. I Will Always Come To This Location When I Need Moving Equipment.
JA
Jay Bannerboy
This UHaul dealer is good. Have only used them to rent trucks to move goods. Pretty convenient overall.
OR
Orlando Collier
Guys fast freindly n straight to the point n out the door good service
EL
Elizabeth Shelton
Love this UHaul!! This is my favorite uHaul I have used it 4x already
ST
Stephen Sawyers
Seriously, theyve got crazy inventory. Its my go to spot for moving
SH
Sherri Watson
Awesome customer service and the guys there get you in and out.
TH
Thomas Keys
Terrible customer service. Hung up in my face. Ghetto and tacky.
TY
Tyrone Dorsey
Terrible never again. The dudes be on they period
ST
sterl
Horrible staff and very rude. would not go.
JE
Jerry Pinkston
Great service and very friendly employees
A
Anonymous User
The worst customer support and service.
NI
Nikki Boss
Prompt! Professional! & Friendly!
ST
Stevon Bibbs
Excellent service and Trucks !!!!
LA
LaTasha Summers
Great Service from Lorenzo
AL
Alexa Calo
Great service every time!
TY
Tyrone Carswell
Took a rental van baxk
MO
Montacious Jordan
Fast friendly service
RA
rami yousif
Worst company ever
CA
Carlton Williams
Great service
K.
k. Woods
It was ok
K
k brooks
THE BEST
KE
keith neal
Ok!
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