U-Haul of Madison Heights
| Address: | 300 E 11 Mile Rd, Madison Heights, MI 48071, USA |
| Phone: | +1 248-542-8841 |
| Site: | uhaul.com |
| Rating: | 3.7 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 38
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Kate Burnette
Very convenient after hours rental. The truck was clean and ran great, didnt smell. But when I turned on the truck the air was blasting directly in my face and some debris came out of the vents and straight into my eyes. I had to pull off on a side street using my passengers direction because I was blinded and it took me 5 minutes to get whatever it was out from under my eyelid. Also, in the parking lot we were searching for our truck using the app and there was a thin wire strung from a propane tank to a post, it was not visible to the eye and my boyfriend ran right into it and cut his shin open. I then tripped over it as well because I couldnt see it either. But by the time we got back with the truck 2.5 hours later, someone had already tied caution tape on it, which Im impressed by. Besides the couple mishaps I would use this U-Haul again because of the after hours options.
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Anonymous User
My boyfriend and I bought a ton of boxes after seeing that U haul had a 100% Buy Back Guarantee. Through the chaos of moving, we did not keep track of the receipt When I went to return the boxes, I was told that they would not buy them back. The manager James was very disrespectful and condescending towards me and he was unwilling to do anything to help. I would have been happy with store credit or an even exchange but he refused. He was also incapable of looking my transaction up. I dont think its fair for U haul to say "Take plenty well buy them back" without mention you must have a hard copy of the receipt.
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Joe O
I called before driving to this location and was told specifically that our company representative could make phone payment, only to arrive and find out that their "store policy" forbids this. Now Im headed to Ryder, two hours behind schedule. I had a bad feeling listening to them explain to the guy in front of me why his bill was $800 more than theyd quoted him. Never again, U-haul, never again.
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Jordan Skole
My wife and I move so frequently that I have become an expert at U-Haul locations. It is not as nice smelling as the Midtown/New Center Detroit location (not lying), but this was a good U-Haul location. They were patient and kind and handled everything we needed with competency. I would definitely recommend renting a truck or buying some boxes and bubble wrap from them.
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Ryan Hastings
Rented a truck from this location, when I returned it they charged me for damage i did not cause (a light on the top of the truck). I disputed it, they called me back they said they had a video to prove it was correct but wont show it to me and told me to deal with my credit card company if I didnt like the fee. Will not be dealing with this location ever again.
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D z Nutz
These guys have been awesome helping me with my moving project. Packing materials are not cheap. But Uhaul seems to have the best overall prices. I ordered the Upak pods and they were delivered on time by a very professional driver. Upak pods were more reasonable than paying for a storage building. Provided you dont need constant access to your stuff.
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Niomi Green
Came here for a tow dolly. They refused to let us return it at another location and wouldnt let us tow with our vehicle. They demanded that we rent one of their trucks. Our vehicle is used to tow a fifth wheel and theres nothing wrong with the hitch. They just wanted to make more money. Shady people here. Ill never go to another Uhaul after this.
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Seth Chuhran
Called to get a truck they told me that they were getting ready to close so they would not rent me a truck over all I have never had a problem with renting truck be for but the have new staff that dont care a bout customer satisfaction
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John R
On my last visit, the guy who filled my propane tank had a pretty bad attitude. Other than that, I have had good experiences at this place. I always go here to have my grill gas tank refilled.
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Todd Farkman
Used them twice, paid $30-45 for an hour driving around town. Normally use the trucks from Home Depot for $20-25. Good service, good trucks. Id recommend and use again
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Myron T. Miller
Propane is much cheaper to get filled up at this location than to exchange the tank. You get much more in your tank with a refill than you do at any exchange station.
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Elizabeth Akers
The guys at the store were fabulous! The scheduling person (not at the store were terrible - unorganized, sent me to the wrong location,
JO
John Hammond
Good place to rent a truck prices are same at most uhauls but the customer service at this location is great
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Brielle Armellini
Very helpful staff. Had an issue wiring a trailer and Sebastian helped us figure out what we needed to do.
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Dan H
Really great service here. I have used them multiple times. I would recommend them! Very professional!
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Andy Oxenreider
Rented a van, and had a fine experience. Had to wait around to get it, but thats an expected thing.
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Gallant Knight
People here are helpful to find the right size you need to move anything that you need
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Ronda Dv
The transaction is very fast and easy, reserve online and pickup right away.
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Noah Mamo
Slow! Picking up was slow, dropping off was slow, the truck was slow...
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Lynette Bamford
Great service..Fill ur propane tank til 8pm..Thank you for that..
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Shamimul Haque
Very good service, 2 young man arrange everything very organized.
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Brian Parker
Does the job. I think all of these places are a little slow
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Sean Gauvreau
Fast and friendly service. My van only had 2000 miles on it!
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Lisa Mae
Had what I needed at the last minute great customer service
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Michelle Mickey
Great experience. The employees are friendly and helpful.
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Lisa Who
Good customer service, clean trucks, and very up front
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Jason Rowe
Great, fast place to refill your propane tank.
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Delsean Littlejohn
Fast, friendly and informative.
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Dan Fick
Good for propane refills.
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Jacqueline Rospierski
Great customer service!
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kelly miller
Great store good people
MA
Mahwish Bute
Good customer service
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Ken M
good customer service
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rami yousif
Worst company ever
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Emory Burrows
Need more help
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Simon Opara
Racist owner.
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Judy Wang
Good great
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thaerr waleed
Good
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