Devon Self Storage

1100 Oakman Blvd, Detroit, MI 48238, USA

Address:	1100 Oakman Blvd, Detroit, MI 48238, USA
Phone:	+1 313-868-3200
Site:	devonselfstorage.com
Rating:	2.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–4PM Closed

Location

Photos 5

Reviews 21

Niambi Young

I have had a horrible experience. I tried to rent a unit january 23 when i arrived at the office during normal business hours I found the doors locked. After 20 mins a rep finally arrived and tried to give my $1 month special for the last 7 days of january. Plus he claimed he couldnt see where i paid my admin fee, although i produced a confirmation email. Of course i left very frustrated. I returned january 30 to try again. I arrived at 10am and once again the doors were locked. I called the office and was transferred to the sales department. I waited in front of the building until 1033 and the rep came back on the phone and said the rep would be in the office in 15 mins. I witnessed a customer in front of the building very dissatisfied saying her things had been ruined by rodents in her unit. I once again returned to get a refund because i used another rental facility and i was met with a very rude, very disrespectful, very unapologetic, and lying representative who not only lied about when she left and how long she was gone but refused to give me a refund. I will never use Devon Storage on Oakman. And if you use them do so at your own risk.

Glenda Merritt

My experience with Devon Storage was bad both times I went! I called when I was on my way, and when I arrived there was no one there! This seems to be the norm! This happened twice. The lady that was working there was unapologetic and very snotty! The day I moved in the doors for the moving truck to back into were not working. I mentioned to the girl that was working that I was paying these guys $95.00 an hour and she told me she doesnt have anything to do with the doors and she didnt know what to tell me! I used them because I was in a crunch and the place looked clean. However, since my movers had to go in a side door I was ale to see all the debris on the side of the building and can definitely see where there may be probably a rodent problem! Also, the hours suck! I work Monday thru Friday until 5:00, thus, means I can only go to the unit on Saturday! They should open on Sunday, at least for a couple hours!

Charity Kemp

I was in a last minute situation and Devons Self Storage was such a great help. The representative there was extremely patient and accommodating to my circumstance. Their prices are very reasonable and this was my first experience dealing with any storage company. I expected to be a headache just because of the stress I was under, however their staff was so nice they made everything easier. I would recommend anyone utilizing their services.

Princess Hawthorne

Do NOT I REPEAT DO NOT STORE ANYTHING HERE , THEY HAVE A RODENT PROBLEM AND BUGS I HAD TO LEAVE MY MATRESS AND DRESSER AND COUCH THERE EVERYTHING WAS INFESTED !!!!!! I HAD TO TAKE MY CLOTHES BECAUSE THAT WAS ALL I HAD I HAD TO WASH THEM OVER 3 TIMES TO MAKE SURE THERE WAS NO BUGS IN THEM. BUT THE EXPERIENCE WAS HORRIBLE I ONLY STORED HERE BECAUSE I A COLLEGE STUDENT AND I WAS PRESSED FOR TIME

jan dixon

i agree differently, the management of a person by the name of sean was horrible he was lazy and never cleaned up, some new lady named michelle made a big difference in the building and she was nice and tried to satisfy the customer. my daughter just moved out of there and boy am i glad. even though she was kind the company is horrible. i rate the customer service very good though.

Courtney N Elledge

It was ok for Me I had no problems except for when I moved my stuff in I noticed they had a rodent problem but My StepMom told me to put Moth balls all around the inside & they wont come in which it worked for me. Also kept my things smelling fresh. Oh & the fact they were out of the office a few times & I couldnt get in other than that my things were there for 5months.

Demisha Grady

Originally thought they were perfect but there were mice there and they changed the prices in the middle of my rental and increased my rent. Not a happy woman.

LeeAllen Cobb

The mice are ridiculous. The storage hours sucks and almost always no one is attending the office. They went up on the rent with bad service.

Jerome Emmit

Never had so many problems after they got new managment. 3+ years and they gone down. What happened to good customer service?

Kenneth Wilkins

The service we got was very good. The computer system seems to be a bit slow though.

Michael Allen

Rate increases annually and theres no 24 hour access. Plus theyre closed on Sunday.

Renee Moore

I was very happy with the experience. Very friendly and accommodating.

LEA FRAZIER

I have this time around had a great experience with Devon Storage.