Office Depot
| Address: | 19001 E 9 Mile Rd, Eastpointe, MI 48021, USA |
| Phone: | +1 586-775-7259 |
| Site: | officedepot.com |
| Rating: | 3.9 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
Location
Photos 32
Reviews 53
KI
Kimberly Hayes Taylor
This is my go-to office store, especially for ink cartridges for my printer. They beat everybody else on prices and offer a recycle program that gets you additional discounts on ink. The staff is generally friendly. Take Crystal, a manager there, for example. Just this week, I was looking for a landline phone to purchase for my father. A Google search showed Office Depot had the phone I wanted for $9.99. So I called the store to see if it was in stock and got Crystal on the phone. She went to check and said they had it, but it was $16.99. She told me to come in, show her the Google listing and she would honor the $9.99 price. She kept her word when I arrived, and also had a genuine bright, warm smile for me. Thats the kind of customer service I love. It keeps me coming back.
ST
Steve Dayton
Walked in 2/21 about 6:25pm, wasnt even acknowledged until 6:45pm AFTER I had to say something to the woman working the shipping counter, Nancy was her name. She slowly helped her other 3 customers, with no urgency or haste. Once she was done with those 3, she completely forgot about me standing there at the shipping computer, she proceeded to grab paperwork and start working on the computer not even 5 feet in front of me. Mind you Im 6.5ft, and wearing a bright yellow Hoodie, you cant miss me.... absolutely no excuse for this level of customer service. She was nice, and polite, but you cant just forget about your customers. Disappointed, last time I was here the young man was fantastic.
ME
Megan Kulman
Lots of products and good printing department. Staff leaves a little to be desired as they seem to schedule people in the printing department that dont know the equipment. We had a couple test prints they had to do before figuring out which direction to load the paper in and some other issues with a couple staff members
MI
Miss Simone
Compared to other Depots this one is lacking, in stock available and in customer service. Im always greeted walking in the door at other locations and always a rep walking around checking on customers. Not this location. I didnt see an employee until I went to checkout.
MI
Mike Hyland
Great staff who can recommend choices in printers and notebooks based upon their own and their customer experiences with a particular item or brand. I find I like to order online and pickup there as some local sale items are priced below online specials.
AP
April Dionisi
Usually always someone is asking if you need help. The old staff was very helpful i would not know how to access my rewards and they would help this new staff as of july 2017 not so much the lady was a bit rude and told me to figure it out.
HA
HASSAN MUSSAWWIR
Staff was helpful but printed my documents on the wrong sized paper, then gave me a broken paper cutter to attempt to fix it. I had to find a pair of scissor on my own as their layout was hectic to say the least....
JE
Jennifer Williams
I had material to scan to my flash drive. The chore was fast, easy, and soon I was headed to checkout. The price is $0.25 per page here. The librarys price is about $1.50 for the first page! How do you like that?
ER
Erica Dempsey
I have no choice but to come in here every 2 weeks to fax paperwork for my job. The self service tax machine never works, so I rely on the employees do do it for me. They work really slow.
MI
mindbirdNEADB
Friendly helpful staff in a clean and organized store. The young woman was particularly nice. (5:30 today). But why on EARTH are you open the 4th of July? Dont answer. Its nuts.
SH
shell schultz
Very well stocked. They staff is helpful. Sales are great! Back to school is amazing. Ink program is great. Go to for large color copies and school project headquarters.
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S Naman
Staff not very helpful, I was there not too long ago and had a hard time getting some help, employees were busy in conversations instead of helping customers
JA
jay mon
No offense they need to really update that place laca help takes forever to get through the line I just really dont care about it
TI
Tim Olson
Nice convenient store with a pretty large inventory of office products. Prices can be a little high, though, on some items.
SC
Scott Suminski
Reliable location for office supplies. Only drawback is the lack of cashiers which takes away from the overall experience.
DE
Delyonda Reynolds
Nice selection of things but we didnt find exactly what we were looking for but we did make a purchase of other things..
NI
Nikki S
The staff is helpful and courteous. The store is clean and well stocked. Its an office store...what more can I say.
BO
Bon Jovi
Nancy at the copy center is outstanding. Shes really the only one that knows what theyre doing there honestly.
AA
Aaron Addis
Store is always empty, of both customers and employees. The prices are average and overall this place is okay.
CL
Claudia Haralson-Gatton
Well stocked with everything and the customer service is amazing. I loved my experience at this store!
DA
Darlene Walker
Very helpful if youre trying to locate an item. Friendly staff and well organized.
JE
Jeff G
Stay was great, but low on stock and a aisle signs are marked incorrectly
LI
Lillian Gadowski
I shop here alot. I luv the staffs enthusiasm to help and the great deals
KE
Ken Rosol
The staff helped me today without my request. Made the trip much faster!
SU
Susan Haney
Wasent very busy.
AN
Andrea Johnson
Customer service is great. Convenient, good prices. Wide variety.
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John Bill
Pretty helpful staff, great for stuff if you need it right now.
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Rudy Phillips
Many office needs obtainable here. Very knowledgeable staff.
LI
Lisa
Great service. Mostly friendly staff, especially managers.
AN
angel beverly
only one person working copies an checkout .. overpriced
MA
Marc Resto
Pretty good prices on ink cartridges paper and printers
MA
Marianne DeLano
Customer service needs a little help at this location.
GE
Gerylann Arden
Good variety at a reasonable price. Staff is helpful.
WI
William Phillips
Value for the dollars and very good product very.
BA
Barb Whiteside
It was pleasant...very helpful clerks.
SH
Sharon Rutledge
To slow. Walked out before purchase.
CR
Crystal Kimbrough
Everything u need and great servoce
SC
Scott Slater
Great office supplies very helpful
BR
Brett Harrett
Friendly and knowledgeable staff.
AN
Angela Shelton
Always helpful but a little slow.
BE
Beverly Kittrell
Always someone willing to help.
ST
stacey king
The staff are very helpful here
KI
Kimi Riegel
I was hoping for more furniture
PE
Perfectly ImBalanced
Awesome customer Service!
ST
Stephanie Bahar
The employee very rude.
DW
Dwain Watkins
Great service nice staff
BO
Bonnie L
Get copies made sometime
KA
Karen Verkest
Such wonder staff here.
MI
michele agnello
Clean friendly service
TI
Tiffany Thompson
Need more help
MI
Michael Howard
Decent prices
MA
Mas Jones
Good find
AD
Adam M Pickard
Helpful
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