|Address:||1478 N Leroy St, Fenton, MI 48430, USA|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed|
Tried to bring my car in at opening to have them run a scan, since I had an indicator light that was flashing, warning me of a possible transmission issue, and wanted to see if scanning it would tell me what was wrong with it. Was interrupted part way through explaining my issue to the guy at the desk to be told that the guy would not look at it today at all, not even to scan it quickly right then. I wasnt looking for any extra work to be done, just looking for some information. Again, this was a couple minutes after they opened the shop. I took it over to Fenton Holly Transmission and Gear, and within 15 minutes, I had answers. The scan itself took 2 minutes, the rest of the time came from the guy deciding he wanted to drive the car to see if there was anything obviously wrong. They were very clearly swamped, and warned me that they were very busy, but they would still be able to run a scan to get me some answers. Just wanted a quick scan from Muffler & Go, and I understand they were busy, but the scan would not have taken long, and another shop that was already in full swing for the day (Transmission and Gear had already been open for more than an hour at this point) made time for me and got my problem solved. This place lost a customer.
I and my family live full-time on the road. We pull a 36 travel trailer which is our only home. Im always leery of taking my Yukon XL into places for oil changes and repairs because so many places try to rip you off if you have out of state plates. I am so thankful for Chris and his crew. It was such a relief to have his shop recommended to us by the pastor of the church we were ministering at that week. We were having an exhaust leak problem that was going to be an expensive repair. Chris did everything he could to save us money, and I greatly appreciate his honesty, kindness, and professional knowledge that got our Yukon back on the road before we had to leave that weekend. I thank God for Christians in the professional work place that excel in their area of expertise and see it as their responsibility to use what God has blessed them with to be a blessing to those in Christian ministry. I cannot thank them enough for the blessing they were to our family.
THANK GOD FOR HONESTY..I initially went to Tuffy Muffler on Owen Road; they told me that I needed FRONT brakes. I went to Muffler & Go; they did a brake inspection, called me and said I do NOT need FRONT brakes "at all" but my REAR brakes were real bad!!!!! (Chris, the owner showed me the old parts proving such).I WANT TO SAY THAT THIS MAN, CHRIS (THE OWNER) HAS LIVED UP TO WHAT HE PROFESSES (BEING A CHRISTIAN...A REAL ONE I MIGHT ADD). THE REASON WHY HIS BUSINESS IS PROSPERING IS BECAUSE OF THIS, AND GOD IS BLESSING HIM BECAUSE OF THE INTEGRITY THAT HIS CHARACTER POSSESSES.CHRIS...THANK YOU BEYOND MEASURE. WHEN YOURE A SINGLE WOMAN YOU KNOW THE FEAR THAT COMES ALONG WITH BEING TAKEN AVANTAGE OF, AND YOU HAVE AND WILL CONTINUE TO EASE MY MIND AND MANY OTHERS. THANK YOU GOD FOR CHRIS...BLESS HIS BUSINESS EVEN MORE!!!!!
I have been going to Muffler & Go for the past few years. I refuse to go anywhere else!! These guys are AWESOME!! I drive for a living, so a good running vehicle is a must for me! No matter what I needed or how fast I needed it done, they have ALWAYS come through for me! They are very knowledgeable, polite, professional, and very reasonable in price. They just cant be beat! As a woman, I have always been skeptical of taking my vehicle in for repairs anywhere. I have even resorted to learning to fix some of my own things after being taken by other repair shops. I dont ever have to worry about the integrity or workmanship of any of the guys at Muffler & Go! The shop is clean, bathrooms are clean, and the service is excellent! You will not be sorry!!
Very impressed with how professional this auto repair shop, right from the start I felt I had picked the right place to have my repairs done. There waiting room was very up to date, and had the cleanest office and waiting area I have ever seen. The staff was very helpful and they supplied me a rental at no charge and as I checked around for prices they were very reasonable. I needed a heavy repair and they not only did an outstanding job, but went the extra mile. After my repair I found out from friends and neighbors that they also go there and had the same great experience. They do everything there. I recommend this to everyone. Great job guys. Thanks for the difference.
Honest service with fair pricing. Muffler & Go is the only place I will take my truck for service because I have always been pleased with the quality of work and the more than reasonable pricing. I discovered them when I needed an exhaust manifold gasket replaced and their estimate (which they stood behind) was half to a third of the quotes from other shops. Now, I typically take the vehicle in for repair without asking for an upfront quote because I am confident the charges will be reasonable and fair. I wouldnt consider doing that anywhere else. Thank you, Chris.
I used to love this place. Very knowledgeable and fair. Always worked to do only whats necessary and affordable for your budget. Until last week. I sent my girlfriend in to have her exhaust checked due to noise. They gave her an estimate of over $1000.00 and said the manifolds need to be replaced. Nothing else. I told her no way and to get another estimate. The next shop said it just needed a new muffler. Put on lift, showed my girlfriend the whole in muffler and then showed her how quite the manifolds were. Not very happy and probably wont return here again
Took my 2000 Camry there on Saturday because I had an exhaust gas leak. They quickly identified the problem. Turns out it was my exhaust flex pipe. Took another hour to fix and I was there about 2 hours tops. The customer waiting area is really nice and bathroom was clean. Staff seem friendly. Itd be nice if they had a receptionist to handle calls and other customer issues up front. Overall a good shop and I would take my car there again.
What wonderful people, what a great experience. I had an awful day yesterday when I came out from work to find that someone had bumped my hood out of place. I went there today and within a matter of minutes it was fixed and shut properly! Im so thankful for these wonderful, hard workers. They really go the extra mile to put a smile on your face! THANK YOU!
These guys are top notch and really care about customer service. Ended up having to wait about an hour longer than I was told originally because they got backed up that day. Because of the wait, they gave me the oil change for free. Awesome customer service, very clean waiting area with coffee and magazines. Would recommend this place to anyone.
I have been a Muffler & Go customer for a long time now. I always get great service no matter what I take my car in for. I recommend Muffler & Go to everyone I know that needs work done. They do more then just the big stuff also... Im normally in the shop to get a oil change, takes about an hour and is about $22.00 cheapest in town!!