US Post Office
| Address: | 22681 Woodward Ave, Ferndale, MI 48220, USA |
| Phone: | +1 248-542-1226 |
| Site: | usps.com |
| Rating: | 1.5 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–2PM Closed |
Location
Photos 1
Reviews 12
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Karlee Pilarski
I dont like writing negative reviews for businesses as I realize human error happens, people have off days, etc... but this is worth mentioning. I went in to send large envelopes out and had them weighed to avoid any issue with insufficient postage. I sent out about 35 or so of these. I was told by the clerk how much postage was necessary, purchased the stamps there, applied them there and then handed them back to that same clerk to mail out. Today I started getting calls from the (attempted) recipients of the envelopes stating that they have received notice to go to their local post office to pick up the envelope because they OWE postage on the envelopes. HOW IS THIS POSSIBLE? So now everyone that I sent these to has to go out of their way to their respective post office in their city and PAY THE POST OFFICE MORE TO RECEIVE AN ENVELOPE THAT I ALREADY PAID FOR. I would have had no problem paying more up front if I was told it would cost more. But I cant really do anything but trust the clerk behind the counter when she weighs a package and tells me the required postage. This is a waste of time and an embarrassment. Do better.
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melissa dersa
I have been waiting on a package from my mom from California. We were given a date of delivery. After ten days late and could. Not track the package any longer, we called. The package was sitting there the whole time. No slip was left at the door. The people were rude. I had arranged for someone to be home to sign for it every day. There was no attempt to deliver it. Unbelievable!!! Also a few weeks ago a large package was delivered to our house the belonged to someone the next street over. A note was left on to indicate wrong address that package sat a week. I watched them step over it every day. I finally delivered it to this elderly man who has been desperately waiting on it. Damn shame
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Zach Zalac
Truly abysmal and unfortunate. Outstanding how understaffed this place is. There is no stamp vending machine, no self serve postage station. Be prepared to wait in a line sometimes 15-20 people deep and hear the only person behind the 3 counters joke that "This was the wrong place to come if you were in a hurry". I love personal service where customers can converse with their local shipping agents. If 3 or 4 more people could be on staff here (please at the very least in December) then everyone could be having a good time & get customer service worthy of such an otherwise progressive and up and coming downtown.
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Jackie Emmett
I sent my son a huge box full of presents and food - everything was gone except 2 things - a little stuffed penguin and a card !! It was delivered on wed afternoon - he took a picture of the box and said this is it !! I am sick over this - so all my special gifts were gone/ he has no Christmas!!! People stoop so low and steal - they should have to pay for theyre disgusting theft and face the consequences of stealing - My other boys received their box - full !!! SAD I rate them less than one star - just couldnt leave a comment without checking a star . Heart broken Mom Heartbroken Mom
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Anonymous User
Ive lived in a lot of different areas and the only place i had an even worse time of using the post office was in new york city. This place is constantly understaffed, almost always just one person waiting on customers and a line almost out the door. It wears on the employees as well as the customers, when you finally get to the window youre lucky to get decent service. The post offices in Detroit were better staffed and more friendly than this one. I understand theyre budgets been cut to pieces but its almost like they are trying to "phase" themselves out of existence.
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Ben A
The lady always working seems nice enough and Im always polite back, but I have to say this branch is AWFUL at time management. On more than one occasion Ive come in and she stops everything completely to do something with the truck in the back around 5, 5:30 for 15-20 minutes while everyone waits. Today Im the ONLY one with 1 package and Im waiting 20 minutes because she couldnt be bothered to take care of me quickly before going off to do her other duties. The posted hours SHOULD say 9:30-5, 5:45-6 if this is such a common occurrence. Time management, cmon.
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m i
The hour clearly states that its open until 6pm. There were 4 of us waiting for over 15 minutes last night. We knocked on the window and rang the door bell. One lady finally waddled to the window and told us that its been closed for today and pointed at the sign. We were like what sign?!? If the sign of hours state that its open till 6, the windows should be open also. People have to be at work during the day. Of course people will be coming in after 5pm!! These people are so freaking lazy, its unbelievable!!!
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Robert Angle
A parcel i was supposed to receive keeps getting recirculated, no note, nothing. dont even try to call...attempted for over thirty minutes with literally no response, during business hours. really just not acceptable. my mail will fail to arrive for days at a time, then a TON all at once. unlike any other experience ive ever had with the usps. This place needs cleaned out and restocked with competent people or closed down. Pick one. Clearly nobody is reading these reviews from the store. So good luck!
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Leslie Gora
This post office is terrible. Not only is service deathly slow the people working there are rude. You can wait over 45 minutes to drop off your mail with only 3 people in front of you. It is definitely worth the drive to head over to the Royal Oak post office where they are efficient and friendly. I have also gone 4 days with out mail service. Trying to call this location and speak with a "service representative" is nearly impossible. Again, just go somewhere else they are not worth the hassle.
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Anonymous User
I went in to this post office for a Passport application. I had everything ready to go, even my photos. After waiting, I get to the window. The woman at the window asks her co-worker if she feels like doing a passport. She then turns to me and tells me they are not accepting those now. I look at the clock, and theres at least 15 minutes before their passport hours are over. I ask her about it. She says her co-worker is leaving soon and cant do it. Lazy and worthless - avoid them.
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Anonymous User
This is the worst Post Office I have ever had to endure. The employees move as slow as molasses, which Im pretty sure is intentional. If you have a package waiting for pickup, theyll tell you to your face there isnt one even if you have a slip that says to the contrary. If you need a passport photo taken, good luck. If they dont feel like doing it, theyll turn you away with a BS response. I hope these people get fired and this place gets turned into a nightclub or something.
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Anonymous User
Hey its a post office - sometimes theres a line. Big deal. Ive been going to this post office for nearly 20 years and my biggest complaint is they make you sign the back of your credit card before taking it. =P The people who work there are actually very friendly underneath their understandable "dealing with the public" faces. Why not try being friendly to them and allow your experience to be good? Its no different than the many other post offices I go to.