Address: | 3160 E Grand River Ave, Howell, MI 48843, USA |
Phone: | +1 517-548-5535 |
Rating: | 4.6 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–3PM Closed |
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Emerson Poe
I called to get an estimate and I had seen three mechanics so I knew exactly what I needed. A very fair estimate was given and so I made an appointment for the following week. I got there on time and the new estimate was $130 more for the same parts and labor. Besides that there is only one mechanic who walks like a tortoise so my appointment time was useless. I was going to be there for 3 hours and the parts had yet to be brought from their warehouse. The woman who works there was so rude I couldnt believe it, so I left, went to Midas where they got me right in, it cost $50 less and I got a lifetime warranty on all parts. It took 45 minutes and they were professional and polite. Out of curiosity I called another Mr. Muffler on the way home just to see what they would quote me and he gave an estimate that was the same unrealistic dirt cheap price as the Howell business, so I guess they lie to get you in the door. Bait and switch tactic. Thats illegal.
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Jeff Green
Highly recommend this place. Bob was working by himself and did an awesome job. I had a hole somewhere in the exhaust system. Belle Tire took a look but quoted $1,200 bc the way they replace the system is find where the break is and replace everything from the next connecting bolt on. I brought the diagram to Mr. Muffler and Bob didnt even look at the car gave me a fair quote of $175 and knew exactly how to fix it. As I was waiting for a ride I overheard Bobs conversation with another customer and was amazed of his knowledge. You can tell that this guy has seen everything and knows how to get it done and the best part, doesnt over charge. He had the car up in running in less than 4 hours and that was bc he had a different appointment in front of me. If you have any exhaust (or car issues bc they do other things as well) Mr. Muffler is the place to go, you will not be disappointed.
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Amanda Ganzhorn
Awesome service. They treated me like a person not some ditzy bimbo. I called a couple places and one place treated me very bad on the phone. They laughed and said it is after 10on a Saturday why would you wait so long, you can drop it off and we will see if we can get to it. I said no ty Ill go elsewhere. Extra 10 minutes of drive time was worth it for sure. They got me right in and fixed in less time and for less than I was quoted. Thank you guys!!!! Now I feel safe to drive my girls around again!!!
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ArchMadman
I knew i had some problems with the car and asked them to fix my exhaust and see what the other problem was too see if it was my steering and when i got the car back the steering was alot worse when i got further down so i took it to bell tire and they called back 45 minutes later and said my subframe was rotted out and the car was no longer safe to drive so Im thinking mr muffler accidently damaged the subframe to the brink and bothered not to tell me about it, wont go back to this place anymore
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Aaron S
Always honest, quick, and very reasonable prices. Ive had several vehicle issues corrected here, and have been very pleased with their work. Even had several older ladies come in for second opinions, after being told they needed a major, expensive repair. This place to a look, and told them that there was nothing wrong with the car, and that they were good to go, no charge.
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Richard Bender
I have been a customer of Mr. Muffler for about 3 years now. They always provide top notch work in everything that I need to have done on my cars. They are polite, friendly, and very knowledgeable about all questions that I have. I recommend their services to everyone that has a car problem or need.
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Amy Stevens
This is my second time coming here. Both men I worked with were very knowledgeable and friendly. Too often I have felt uncomfortable with the guys where I go to get my car fixed, these men made me feel VERY comfortable. I would highly recommend them and I will return there.
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Teresa Felipe
My old faithful needed some exhaust work. Mr. Muffler quoted me MUCH LOWER than dealer price, work was done very quickly, my car RUNS.GREAT!!! No new car payments for me!! :) i am very happy and will definitely do business with Mr. Muffler again. Thank you!!!
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Theresa Braden
They were a savior! I called with an emergency brake issue. They got me right in, literally the moment I pulled in to their parking lot. They went to work and had me out in less than 30 minutes!!! Oh, and put up with my husband kibitzing. Thank you!!!
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Trevor Thompson
Good honest people. Very good prices. Personalized experience. One of the best muffler shops in Livingston county. I highly recommend to anyone in need of exaust or automotive services.
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shannon Carr
Bob did a great Job. If you are not sure what you want in sound then ask him. He will give good advise You about what to do. He does this everyday. Thanks Bob.
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Shane Macfarlane
Fast service, very nice work at a good price. Brought my exhaust in there got it all fixed up and welded in under an hour, couldnt be happier!
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Frances Kerr
Honest family business. Fix what needs fixing and wont rip you off. Weve been using this Mr. Muffler for better than 15 years.
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Don Matskiw
Family run business, great service at very reasonable rates would recommend this shop for all your service needs
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Joseph Jozwik
Always provides quality work, honest estimates, and a fair price :-)
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Alex Achino
Mr. muffler always does great work and the price is always fair.
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Terry sullivan
Honest, great work, very reasonable prices.