Auto Tech Center

Address:	213 Aprill Dr, Ann Arbor, MI 48103, USA
Phone:	+1 734-761-1661
Site:	auto-tech.us
Rating:	4.3
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 55

Reviews 14

Julie M Lappin

Ive been a customer of Auto Tech for years and they ALWAYS do excellent work. Theyre always incredibly personable and go out of their way to make sure youre taken care of. They care and think ahead about what you need, including transportation if youre in a bind. Many places just replace things since its easier, less labor-intensive and more profitable, but Auto Tech repairs whenever they can. Theyre very conscious about keeping bills low and quality high. As a woman, I SO appreciate knowing I can trust them to advocate for me even though I dont know engines. BRAVO!!! Thank you Todd and staff (Im SO bad at names but feel bad because they deserve recognition too), for your customer service values, and for hiring great people who all really know their business. You all treat us like family. Wow. I finished my review, posted it, then read the others. I was shocked at the womans bad review from 2 yrs ago because my experience has always been so completely opposite, especially as a woman. I notice other women are echoing my sentiments. I have to believe someone just had a bad day. Since the reviewer doesnt like to have to deal with her car, maybe that colors her opinion. Maybe whoever she dealt with had a bad day. I dont know. I DO know this - 99% of business disputes start with poor communication, and Auto Tech excels at communication - that is also repeated throughout these reviews. Go with Auto Tech - you absolutely can trust their expertise, their pricing, their customer service, their concern and values and professionalism. Also, the place looks great compared to many independently owned auto shops. Extremely clean in the front and way more clean than many others, in the work areas.

Megan Kellepourey

I asked for a run down of critical repair items, and a list of longer term maintenance concerns. Todd took the time to explain what needed immediate attention, and gave me an idea of what to expect over the longer term. I went with his suggestions on the critical repair items, and my car is running great. Turn around was fast (especially considering the amount of work we had done), and the cost was very reasonable. I highly recommend based on the quality of work, the customer service I received, and feeling like I walked away understanding what my car needs in order to keep running well. I will be back for those maintenance items! Thanks Auto Tech Center!

gary phillips

We have taken several of our vehicles to AutoTech over the years. They take the time to listen to my questions about my car and they always explain the problems they could find when they look at it. I have found their rates to be competitive with other shops and often times less. Plus I have learned to trust these guys and the work they do. It is a huge relief knowing you can trust the people that are working on your family car. As an added bonus they always offer me a free loaner car, which is very helpful, knowing I will have reliable transportation while they work on my car. THANK YOU for giving me and my family peace of mind Auto Tech!

Anonymous User

They always take my car in right away! They do great work compared to the other repair shops in Ann Arbor....trust me Ive done my homework! Too bad it took me so long to find the right place. What really works for me are the hours of operation and that they take the time to explain what is wrong with my car ... SO EVEN I CAN UNDERSTAND IT! They are definitely my go to people when I need my car fixed. Got my car back and running great in 2 days when everywhere else I called said it would take a week - or more!! Im very happy! Thanks again to Todd and everyone at Auto Tech

Caroline Smith

Todd, the supposed owner, was extremely rude and hostile to me when I didnt know the answer to a question he asked me. I wouldnt recommend anyone coming in contact with him if he is having a bad day, although I am unsure how I was supposed to guess that before speaking with him. I called later to make a complaint and he hung up on me which is how I figured out he was the owner. (I called back later and spoke to someone else who was super nice)

Anonymous User

I cant belive how stupid this man was trying to make me feel. I will never return. Buyers beware. especially women. When my husband called back for me the price was reduced almost 40 percent. we still went elsewhere and found a much better deal. make sure to call and get a second opinion. and second price. Im so stressed I wish I never had to get my car fixed but its just a part of life I guess.

Erica Maurer

As a female, i dont often like going to a service center because Im afraid to be ripped off, however, I felt very good with my service and felt I got a fair deal. The place may not be the nicest looking but its a repair place, not a the Ritz. Its family owned, a small business so I feel good about supporting these types of places as well. I would definitely go back.

Elaine Coleman

I needed a muffler repair and found Auto Tech on the internet. I was given the option of an entire muffler system replacement or replacing part of the system which was half the cost. They were able to obtain the parts needed that morning and the car was ready in a couple of hours. I left with a new muffler and a much quieter car. Thank you for such great service.

Robin Weber Pollak

The service at Auto Tech is excellent. The owner, Todd, is a really nice guy, too. Ive never had him try to sell me things I dont need, and he gives good advice about what service is truly necessary and what jobs can wait. The one time they made a mistake servicing my car, Todd took full responsibility and went above and beyond to correct what had gone wrong.

John Harburg

This is a repair shop I trust explicitly. They fixed some things and did not charge them. On another visit they recommended someone else to do the job as they were not equipped to do it. They have always met their estimate, sometimes coming in lower. They stand behind their work and the owner Todd is very professional and trustworthy.

Anonymous User

If youre looking for a mechanic that wont over charge you and will tell you 100% the truth about what needs to and doesnt need to be done to your vehicle, this is the one to go to. Finding mechanics that are honest can be difficult these days, so when you find one you hold on to it.

Marais Macknick

Ive gotten the best common sense advice and work from these gentlemen. Some referrals not on their site are based on more extensive repairs that two friends had done there. They were very happy with the pricing and quality of the work.

Anonymous User

I have been getting my car serviced at Auto Tech for over two years. Every time I go there they are friendly and my car gets serviced fast. It always gets fixed right and I have never had to worry about bringing it back in.

Rick Stites

Auto Tech has been servicing our cars for over 8 years. Car repairs arent always a positive thing, but we appreciate that they communicate in a manner we understand. They also want to know their customers, they care!