Address: | 12859 Levan Rd, Livonia, MI 48150, USA |
Phone: | +1 734-591-0505 |
Site: | galesbodyshop.com |
Rating: | 4.2 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed |
YO
Yohei Shimazaki
I had my car repaired here about 7 years ago. The work was subpar; I noticed things like paint flakes inside the HVAC system and incorrect fastener used to secure the mirror. Also, the paint didnt hold up, and the body is clearly not straight. However, I didnt know the worst of it until I went to trade in my car this weekend. The dealer scanned the VIN and pulled up the CarFax report. He tells me the car was flooded and scrapped. He also tells me its been sold 5 times. Being the original owner, and never being involved in a flood, we were all confused. It turned out, when Gales Body Shop replaced the door, they never bothered transferring the VIN sticker from the old door to the new door, and left the old (as in flooded and scrapped) VIN sticker on my repurposed door. Now, to be fair, I was informed that Gales may use salvage parts in good condition, but use of flooded door is unacceptable. Furthermore, I did not agree to having mismatched VIN. They should have called FoMoCo to have a new VIN sticker issued, or at least cut out the VIN sticker from the old door, so I could have requested FoMoCo to reissue the VIN sticker. In conclusion, Gales is shoddy and shady. I ended up losing value on my trade in. I will not use Gales again.
PA
Parker Kirchinger
I was recommended to see Joe at GBS by my mechanic, I had never been there before so I was a tad nervous. After the initial meeting and estimate, I had felt a lot better about doing business with them. Fortunately, they let you have it your way, in a sense! I had a small fender bender in January, and all I wanted was my bumper reattached. Instead of paying the higher fees to have new paint/new bumper/new fender, they simply reattached the existing bumper, treated the dent a bit to get the blinker back in place, and had it all done in a couple hours! Whats astonishing is allowing me to keep the quote for a week and a half before having the work done, and he kept his word on the pricing even though I realized he couldve charged me more! The honesty and integrity that was represented, as well as the quality of work, is why I will recommend this place to any of my local friends and family!!
RI
Richard Field
Tony and Joe have always done a great job. Have used them for years to repair various vehicles, which occurred more than I wanted but it is the price you pay when you have teenage drivers. The cars were fixed on time and looking like new when finished.
CI
Cindy C
My car had been in an accident. the repair was so good you would never know it had been damaged. The guys were great friendly and they did a great job.
LA
Laura Elias
Excellent - Weve been using Gales for our company and theyve always provided great work!