Firestone Complete Auto Care

14777 Eureka Rd, Southgate, MI 48195, USA

Address:	14777 Eureka Rd, Southgate, MI 48195, USA
Phone:	+1 734-720-0914
Site:	firestonecompleteautocare.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 14

Reviews 18

Kermit At your service

This guy eric that works here is a flaming idiot. I couldnt get him to replace the compressor in my a/c unit. He kept on going on about how they have to charge me to do tests first. And then anything else that "wrong with it" the HAVE to fix too. I cant just get my compressor replaced. He just wont replace my compressor. My belt is rubbing on my compressor and I dont want it to snap if im an hour away from my house. Easy simple fix. He said absolutely not. They obviously cannot handle doing it or it would be no problem. Especially since the one in allen park said they would be more than happy to do it. They could make 400-450 bucks in less than 2 hours of easy work im sure the employees wouldve appreciated. The guy is bad for business. Must be getting paid commission or something im not sure.It is obvious They dont need business so you might want to go somewhere that does. Prolly be cheaper too

Joseph Hall

As long as I have a choice I will NOT take my vehicle anywhere else but here! Eric and his team are....basically.....AWESOME AND PHENOMENAL! #1, its hard to find good honest mechanics you can trust and that genuinely care about keeping you safe and on the road. These guys do! #2 if you do find #1 then they rarely go even above and beyond what you ask them to...but guess what? These guys do! Eric is the most awesome store manager. I followed him from Taylor Firestone to this one. Dave is great also, very knowledgeable and always courteous and friendly. You will NOT go wrong going here. Also download the Firestone app and go to the specials section to save money!

MrPolothepolo

If I could give this 0 stars I would. I had one of their credit cards and did my repairs/payments like the, but even after the repairs the car wouldnt work right or was worse. Took it to another shop and they said all parts I had replaced were old or never replaced. Wasted around 2,000 for them not to do anything.

Mike Hagerman

I was charged for parts that wont actually fit on my vehicle. Was also told my warranty was going to be voided because I refused to pay for the $65 alignment that a different tire place said I dont need. And to top things off they filled my washer fluid with blue water, when I told them not to.

John Jill

I dealt with Eric, Pretty Good Experience! Eric is pretty knowledgeable and honest. He pointed out some issues with my car, but said they are not immediate needs. They replaced the power window assembly and it works fine. I would recommend them to everyone! They Take Good Care Of You Here!

Neil Popowitz

Cheap oil change but it took forever. 1 hour with only one other car in the bay and three techs standing around. Probably not coming back.

Robert King

Exelent service, polite.people,fair price.I always take my new vehicles, tthere "sick of being screwed by dealers"

Dianndiamonti Diann Diamonti

Do not take your car here i horibble service take your car to another shop these guys are the worst !!!

Amanda Johns

Love these guys! Theyre always so helpful and so nice. Thank you for being awesome. Keep it up

Todd BUREK

Staff was great and efficient. Took care of my car and got me back on the road in no time.

Bradley Thompson

Said my F450 is too much for then to handle. Just needed an oil change.