Service King Collision Repair of Utica

Address:	43933 Van Dyke, Utica, MI 48317, USA
Phone:	+1 586-726-0300
Site:	serviceking.com
Rating:	4.3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 3

Reviews 16

Spiros Karasavvas

I brought in my 2012 BMW 750LI which we bought for over $120,000.00 They ruined the paint on my car when they went to make a small repair. After painting they Bake the car so the paint hardens, during this process they must of have the car outside because water got under the plastic which they use to protect the paint and when they Baked the car they water marks Baked into the paint, I brought it back 3 times to have them fix it, they were unable to fix it. After paying $1000 I had a balance of $800 in which I was not going to pay, they sent me a letter from a lawyers office trying to collect the balance. When I called and spoke to Brian Mccready which is the VP for autometrics he seemed concerned and wanting to help, I was to receive a call from him or the owner within 2 days, after a week of not hearing back from them I called, he simply asked me to bring the vehicle back. The repairs will cost approx. $3000 because I had another company give me an estimate. I will be going tomorrow to file a lawsuit for the $3000 plus the $1000 in which I payed to have them Ruin my $120,000.00 car with 15,000 miles on it. I wasnt even bothering them for the damage. Thanks for all your help Mr. Mcgready. #autometrics #larrysmith

Constance Bodurow

NEVER USE THIS SHOP! Incompetent, rude, abusive! Dennis the manager is an arrogant jerk! I had an insurance claim recently and he took two months to repair my car when he originally promised it in less than 3 weeks. He and his shop never did simple diagnostics so kept missing important repairs. My car had to go back three times. He never called to give me promised weekly updates. He hung up on me when I asked him to do his job. He refused to deliver my vehicle when it was complete (a service the insurance required), stating I was "out of the delivery radius". This was a blatant lie because both my home and my work were well within the 25 mile radius. My guess is he thought I was black (I live in Detroit and work in Southfield) and he is an ignorant racist, misogynist. Autometric is supposedly "the best" in metro Detroit - NOT this location!

Robert Berg

Have exceeded every expectation I had as it related to service and car repair. I take a great deal of pride in my car and would not trust the care to any other shop in the state. Dennis matched and exceeded the hyper vigilance I take with the care of my and assumed personal accountability to ensure the car represented the benchmark service Autometric is so well known for. I admit I am a very challenging client and they have always exceeded what I expect from them. Maximum value, unparalleled professionalism and the ability to match the the level of passion I have for my car and the care of it. Well done Autometric!

Jack Schutzbach

I have used & recommended Autometric for 20 years now. Most recently, I brought in my 2006 BMW convertible. It was rear ended this past Fall. The repairs involved replacing a rear quarter panel. The fit and finish round the convertible mechanism and cover were perfect. The car is a silver metallic - hard to blend the paint with the other panels. Autometric as always does a great job with this as well. While the work took a "bit" longer than expected, the excellent quality was worth the wait. Hopefully, I wont need to go back there for a while, but if you are in need of bodywork, Autometric is the place to go!

Michelle Lyon

Great experience(s). I brought my 2011 Buick Regal in about a year ago for front end damage. I was kept up to date on the progress and contacted for my approval on parts. Repairs were fantastic; my "hard to please" father even approved!!! Recently, my Regal found its way back into Autometrics lot. Nick was attentive and kept me informed along the way. I felt comfortable contacting him throughout the insurance issues and he assisted me with cleaning out my car, as it was totaled. Amazing experience(s); wouldnt bring my car anywhere else.

Judy Hegelund

We have been using Autometric for years. They have always done outstanding work. Just recently they fixed my BMW. Not only did they repair the damage from the accident, but they also fixed other stone chips that the car had. They finished everything with a full detail. My car was like new when I picked it up. They completely exceeded my expectations. I was just thrilled with the results and the professionalism of the personnel. I will never take my cars elsewhere for work.

Jana Deering

The repair to the hood and front bumper were amazing. My Audi looks brand new! I would not hesitate to return for future work. I wish all business operated this way (thorough and pride in what they do). I drove 2.5 hrs to specifically get the work done at this location. Thanks Nik for your assistance.

Jeff Lass

An excellent body shop. I refuse to take my vehicles anywhere else. Theres a reason you consistently see $60, $70, $80K BMWs in their shop for repair. They fix it right, the first time. No visible tape lines, overspray, or anything done half way with Autometric. Excellent shop!

Michael Eidson

Great experience - very happy, would highly recommend, staff wonderful, helpful polite and work quality a pure 10, car was immaculate apon pickup. Lifetime warranty as long as you own your car - doesnt get any better than that period!

Larry Lyons

Autometric really did an excellent job repairing the vehicle. Paint match and finish was excellent. Vehicle was spotless when it was ready to be picked up. Would certainly use them again and recommend their work.

Josh Broome

Body and paint work look perfect on my 2013 Dodge Dart. Im a certified mechanic and Ive seen alot of collision work on many cars. Autometric is by far the best.

Richard Bell

Dennis & the Utica Team did an OUTSTANDING job repairing my BMW. My car was clean inside & out. Further the repair was ON TIME! Thanks Larry Smith & Team Utica.

M Haiss

Had a front bumper cover repaint and rear bumper cover replacement. Rear bumper cover wasnt lined up properly and paint was uneven. Suggest going elsewhere.

Angie H

Very professional staff! They quickly repaired my vehicle and returned it in perfect condition. They not only repaired it, but thoroughly cleaned it.

Jason Stauder

The employees were friendly. The repairs were done well, quickly, and within what was estimated as the cost.

Jeff Hungerford

They do great work.