Address: | 2081 Harrisburg Pike, Grove City, OH 43123, USA |
Phone: | +1 614-871-3992 |
Site: | completeautorepaircolumbus.com |
Rating: | 4.9 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–12PM Closed |
AJ
AJ
Very disappointed in their service. Took my vehicle to them to have my tail lights rewired (they werent all working) and another wiring issue and was told told theyd have it in the shop the next day and if not, then itd be in the day after that. Well 2 days pass by and I havnt heard anything so I just thought maybe they were having issues since wiring can be tricky so I gave them a few more days. Well after a week goes by of not hearing from them I give them a call to see what was going on and they tell me that all theyve done is looked at it and figured out what I had already told them, THAT IT NEEDS TO BE REWIRED! Then they try to tell me that they need to do something with some of the other wires on my truck that I didnt even mention to them. I told them they had that day to get it done or theyre losing my business because I was picking the truck up that evening regardless. All in all I am very disappointed in their service because of their lack of communication and their inability to fulfill their word and do what thy say they will do.
BE
Betsy Hunkar
Complete Auto Repair is a great place to fix any car issues. I have known Rich for many years now and during that time he and his crew have taken care of both my old Honda and Toyota solving many problems. Whenever I take the car to the shop there they are courteous, friendly and provide an excellent service. Rich and his crew members personally explained me about the problems and fixes needed. This helps me understand clearly the effort involved and the cost. Before I used to take my cars to the dealerships or the big chains and felt they were expensive. As a family-owned small business I am glad to give them my business and they always treat me with integrity and honesty. Some of the things they have fixed on my cars include fixing oil leaks, door and belt issues, etc. More recently they identified and solved an issue with engine exhaust getting into my Toyota. Overall I strongly recommend this place for any auto repairs.
ME
Megyn Norbut
Wow! I wish I could give them 10 starts. Boy, does Rich know his stuff!! I brought in a used car that I was hoping to buy off Craigslist and Rich walked me through every little detail. He could spot every repair, every small paint touch up that had been done within minutes of checking the car out. He was thorough, straightforward, and very honest. I would definitely not have had the confidence to buy this car if it hadnt been for his check through and heres-the-facts honesty. I came up from Cincinnati, this was my first time coming in but I was treated like a customer whod been coming there forever. It would def be worth coming up from Cincinnati if I ever need any car work done. I seriously cannot recommend this place enough! What a great auto shop experience, I would trust them with anything I could ever need car wise. So nice and helpful too!
WI
William Shutt
I have never been to a place that is more honest and upfront than Complete Auto Repair. Family owned and operated, which means a lot to me. Rich (owner) is a mechanic too, not just one of those guys who pushes a pencil in the office. They take the time to explain things in laymans terms that the everyday guy can understand. Theyll even print out a copy of the part of the engine that they will be working on so you can see it in black and white. (which really helps me) I have never had to take my car back on account of something not working correctly that was repaired. A GREAT find and I will never go any place else for my auto maintenance.
JO
Joe Doe
I called them and told them I need some work done to my car. They told me they were closing soon but to bring my car to them and they will take a look at it. I showed up and they took my car right in. Soon after, he comes out and gives me the diagnosis and the costs. I was told that if I want to get the work done they are willing to stay after. While the car was being worked on my fiance and I were even given a ride back to our house. We got a call soon after that we can come back to pick up the car. The price was reasonable for the work done. Would definitely recommend to others and would go back.
CH
Christel Neubig
Great family owned and & operated business.I always recommend this garage to all my family & friends. They have an awesome team and customer service. My Ford runs great and now theyre fixing another car of mine. Will always come back here, never had such great and honest service! The owner took great care of me here. They helped me get just what I needed for my vehicle and didnt try and sell me any unnecessary services, and kept me informed the entire time! Very reasonable on pricing at least for what all my Ford needed. Complete Auto Repair (YOU ROCK).
HE
Heath Watson
Excellent service! I took a used vehicle here to be inspected before buying. They checked it out thoroughly and found things that I would have never known until I bought it and it was too late. The owner, Richard, took me out into the shop and explained to me and showed me the problems they had found. Saved me from buying a vehicle with a lot of problems. He was extremely polite and knowledgeable. The shop was very clean and they look to have top of the line equipment and tools. I would definitely trust them to work on my vehicles in the future.
TH
The Carroll Family
I saw the good reviews for this auto repair shop and wanted to go see for myself. I called and was greeted very kindly on the phone. They were able to tell me the best time to bring my car in and were able to schedule my car for serving the same day. I brought my car in and they finished in under 30 mins. They treated me with the utmost respect, were kind, honest and I never feel like "just another number." This is the only place I will be taking my car from now on!
BR
Brielle Elaine
The BEST service experience I have ever had. From start to finish they went above and beyond to keep me informed and gave me a complete and honest explanation for everything that needed fixing. Exceptional repairs and they really care about their clients! Its so refreshing to see an honest business run by such exceptional gentleman. I no longer have any anxiety over car repairs because I know theyll take the best care of me and my vehicle.
JO
Joy Lotts
My family has been going here for many years. Always receiving respectful service, quality product, and trusted work. Yesterday I had an unexpected emergency repair and my family knew to send me here for fair pricing and best treatment. Today I was given a blessing when I needed it most in the worst time of my life, Thank you so much Richard and Team
AL
Alicia Ruiz
I had such a great experience! I will recommend this location to all my friends. They just have a great team and customer service. Takes the moment to explain everything about the car and its repair being done. My Escape runs great and now there fixing another car of mine. I really enjoy taking my business to them. GREAT JOB!!!