Address: | 28775 Van Dyke, Warren, MI 48093, USA |
Phone: | +1 586-751-4440 |
Site: | mechanicnet.com |
Rating: | 4.8 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed |
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Alex Makowski
I came here because I need my snow tires taken off and my all seasons put on for my 2008 Volvo xc90. When I came in I talked with Bill. He was extremely friendly and helpfull. I asked to have the alignment checked while it was there. I recently bought the car and never had an alignment done yet. I was called about an hour later that the alignment was indeed off and needed adjusting, and they did it for a very reasonable price, considering its a foreign AWD suv. He even showed me the exact measurements of the alignment compared to the cars specifications. They even test drove the car to make sure everything was right. Its a old car with high miles, and needs extra love and care. This is a great shop to take care of a high maintenence car without breaking the bank! Bill never suggested any service the car didnt need, but what repairs he did suggest, he did in such a way that made me feel that he cared about keeping my car running like new. The atmosphere here just resonates family-friendly, honest, and good customer service. I wouldnt trust any other team of technicians with my old volvo. The quality of their work is supreme. Edit: This is about 4 months later. The car seems to have a brake pull and Ive spent a lot of time trying to fix it but couldnt quite find the problem. So I decided to take the car here to have the problem diagnosed. I talked with Bill again and he was great at understanding my problem. After they looked the car over they decided it was probably the shot control arm bushing that caused the car to wander when I braked. I was very happy that they found the problem so quickly when I couldnt. I try to do my own repairs, but when I dont have the skill or time available I am very comfortable taking my car here, I know they would treat it with the same respect as their own.
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Craig Lester
Well for staters this place helped me, i had a clutch rebuild at snappy trans, in November just now i couldnt take it so i went in here they took me right in look at my truck. Then told me all the bad news , but i didnt blink on the price it wasnt that much, so i pick this truck up .they did everything they said they would and even helped me load my scooter in the back of it so i could drive it. For a young man to work on trucks and be spot on. Is cool cause you know its just straight up honest . Id come back to get stuff done here again. Its never easy taking your car to get fixed and then have to take it to another place so they can fix what they did plus tell me about a few other things that were bad. Service was just wonderful in a world where people and their time matter...
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Al P
The staff was very friendly. After assessing my 2002 Dodge Caravan, Bill promptly called and explained in full what the problems were.. There were many issues that were in disrepair. Some were more necessary than others. Since this is an extra vehicle for me, I didnt want to put too much into it. He suggested what should be done to make it safe to drive. He didnt try to talk me into repairs that werent absolutely necessary. I really appreciated that! I took his suggestions, and thought it would take more than one day for the repairs to be done. The next day I was called to let me know that it was ready to be picked up, and at a very reasonable cost for what was done. A good friend of mine recommended Independence to me, and Im happy he did. I also would definitely recommend.
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Pete Garrat
Ive been to alot of repair shops...and this place BY FAR is the best!!! I just brought my 2015 F250 in for an alignment and they had me in and out. Bill "the owner" is SOOO nice, and HONEST! He said, if he sees anything that should be under warranty, he will advise me to go to the dealer so I dont have to waste my money on repairs. You dont see that anywhere...his team of mechanics are awesome, they went on a test ride with me to ensure I was happy with the alignment and the steering wheel was straight to my likeings because im OCD about it being off even just by a hair. Needless to say, it was perfect! I will always be a customer to Independence Auto. Thank you Bill and your team (family) for a wonderful experience!!
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Paula Skarsten
I knew my car needed a lot of work and had heard from coworker this place was fair and great service. Being a single women I needed this fair pricing. They gave me itemized list of items that was needed and allowed me to leave my car for a week while I was our of town. The list was extensive as I wanted car safe for my new driver in my family, and they were fantastic for breaking down necessary immediate items to ones that could wait for a little bit so financially not a burden at one time. Fantastic customer service, and I will be back again this week to complete my list ...I felt completely satisfied with service and collaboration we exchanged.
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Ryan Vindua
Great guys and a great shop. They were very accommodating in looking at my vehicle the few times Ive been over there. Went in for an alignment, and they were able to accommodate my car even though it had been significantly lowered. They were very careful getting it onto the lift. They were very thorough in the diagnosis for some noise i was having. I was able to see exactly what they were talking about and they showed me where it was coming from. I normally like to do my own repairs, but for jobs i cant do myself or if i cant afford the downtime on my car, id definitely return here.
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Mitch Popovski
Ive been going to Independence for several years now. I like the hometown friendly neighbor attitude. They do excellent work. Sometimes repairs are pricey, but with a 10 plus year old vehicle, its to be expected...and they keep it running like new. I dont hesitate to go cross country w/ my vehicles on a whim.... I recommend them to everyone... theyll give you the straight talk. ...and if there are options, theyll let you know. But know this most of all, theyre doing it right and not cutting corners (or safety). Thats worth more than $550 to me...Its done right!
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Michael Miller
For some reason, its hard to find a mechanic that you can trust. Bill, the owner, has put together a great team of mechanics that will tell you the truth. They arent one of those places that try to up sell you on a bunch of repairs you dont really need. In fact, they will walk you through if a repair is really worth doing or not. They arent just in business to make a living for themselves. They want to build a good relationship between them and their customers. They will do right by you and do a great job! Id highly recommend them.
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David Arnold
Had a brake problem that the dealer charged me $300 plus to fix one wheel. When the overheating problem occurred in another wheel I called Independence and the owner, Bill, set up a time and within a few hours, not only fixed the wheel that was overheating, worked on the others to prevent the problem, spent time explaining what he did, and charged me a little over $100 (along with fixing a tail light and new wiper blades). It was my first experience with Independence, but not my last.