Top Quality

5810 17 Mile Rd, Sterling Heights, MI 48310, USA

Address:	5810 17 Mile Rd, Sterling Heights, MI 48310, USA
Phone:	+1 586-978-8000
Site:	topqualitycareautoservice.com
Rating:	3.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 8

Reviews 17

Chaldean Man

I called to see if they had a used tire size and they did. I asked how much. And when i got there they tried to charge me ten dollars more a tire. The same day i had them replace my rear brakes and they were teaching an employe how to do the rear brakes. So what they dont even have certified mechanics working there? I got my car back and started driving and the rear brakes were being weard. So i called and asked if they can check it out. They never moved my car from the spit i parked it. So i called and they said my braked were defective and that they were going to have to charge me again to replace them. But still they never even took my car in to look at it again. Whats wrong with mechanic these days? they seem to want the money but never give you the service . it is something that is very important and dangerous if something goes wrong but they want the money and not care about anything else.

Guglielmo Gianzante

I have aftermarket rims on my escape and I got a flat on my rear driver side, I told them I need one tire and they try to sell me on all 4 tires... the others were ok but still talked me into buying all 4 so I did. Didnt like that cause of the pressure . I drive my car home and it starts shaking like my wheels were gonna fall off. I was going 60 mph. I take it back the next day and the said they fixed 2 tires. So I start driving home and its still doing it but not as bad. So when I got home I tried doing it myself and I couldnt get the Lugnuts off. So I decided to go to a Michigan auto wheel and tire to buy spacers for the rims so I dont have this problem again. They were 60 for 4

Kyle Bruns

Being new to the area (moved from Iowa), I was somewhat apprehensive in finding a reputable mechanic. After shopping around for a while, I decided to go with Top Quality. Chris and the rest of the staff are always courteous and willing to explain every step of the work involved. Top Quality will not give you the runaround, and from my experience, offer the most reasonable prices in the metro Detroit area. Most importantly, they stand by their work, run a clean shop and are good at what they do. Ive had the A/C unit in my wifes Taurus replaced & recharged, and the transmission fluid in my Sport Trac flushed. Very satisfied with all work performed!

Rino Alberto

Lied to me about different part replacement and placed the same part back in. Proceeded to keep lying until the owner got involved. At first, the owner stuck with his guys saying "we put a different part in" but after pulling both the new part and my original part which had the exact same item numbers and finally, he admitted they were not changing the parts and removed all the extra labor hours they somehow fit in. A simple one hour fix was billed as three hours. The manager and the owner were incredibly crooked and my sympathy for the employees trying to make a living with such shady practices.

Sarena Bitriz

They truly have the best prices around. Not only are the employees genuine and caring, but your car is in good hands when it is at Top Quality. I went in a few weeks ago because my tire was flat. Right away, they pulled my car into the garage and helped me. They couldnt find problems with the tire, but the seal around the tire had been releasing air. They resealed it and gave me a discount!! The manager, Art, is extremely kind and will help you out with any issue you have with your car. If you want quick, affordable, and quality service for your car, Top Quality is the place to be!!

btenn4

Thank you so very much for replacing the harmonic balancer on my Explorer. I am so very happy with the outstanding work you did on my car, engine runs incredibly smooth now for the first time in a very long time thanks to your hard work and willingness to repair for me. Most skilled and professional staff, Top Quality in every regard! Much appreciated and will definitely visit again!

John Hohenstern

Hey, watch out. greedy owner will charge you to put air in your tires. What a complete idiot to not realize that if he would be a nice guy and spend a few seconds to put air in a tire he MIGHT get future business and it costs nothing to do it. Especially when there were no cars being worked on....hmmm....wonder why?

Lonnie Freiburger

Do not go hear for any major work!!! They changed my head gasket at a $1650 bill not to only have my engine blown up a couple months later. They claimed no responsibility even though I kept going back with constant issues. Frauds!

Cece MANN

The Best mechanics around by far. THEY REALLY CARE!! I got my wheel baring fixed and my oil changed on my 03 grand am in no time. Everyone is so friendly. Definitely will be returning thanks guys!!

Hiyam Hermiz

when you visit this place you feel like you are with family, they are friendly, honest and offer best service and best price, I will definitely recommend this place to any one needs good service.

Frank Slaiwa

The best service ever, very nice staff all the guys are helpful and they explain any questions you have. And best part of top quality care is that they beat all the prices.

Daniel Kaspo

Jim and Sam treated me well and changed my oil using the stuff I brought in. Jim let me watch and answered all my questions, explaining everything along the way.

Anonymous User

The best place to chake your car at, plus they have the best service, good coffee and donuts in their lobe . And all of that they have the best prices in the area

Arthur Smith

Best place ever; from just an oil change to complete powertrain service. Great group of people with great pricing. I definitely recommend Top Quality!

Tanya Bitriz

Clean honest friendly and close to home would recommend to anyone who needs an oil change to any major problems

Chris Wartner

Clean and friendly. Very knowledgeable. Work was completed in timely fashion.

aaron Smith

Dont trust them to do any major work!!