Precision Tune Auto Care

6982 145th St W, Apple Valley, MN 55124, USA

Address:	6982 145th St W, Apple Valley, MN 55124, USA
Phone:	+1 952-432-2345
Site:	precisiontune.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 21

Reviews 5

Anonymous User

Precision tune of Apple Valley ran a diagnostic on my car. The result came back and they concluded that I need to fix my torque converter solinoid. They explained that it would need to be completley replaced. I brought my car back in a couple weeks later and they replaced the torque converter solinoid on my car and "fixed it". A couple days after I picked up my car and began driving it again the check engine light came back on. Matt, the manager at precision tune said that they cant figure out why the light is on now but he is pretty sure that I need a transmission rebuild. (This was weird. why would they repair something without being 100% sure they were making the right repair on something that actually needed to be repaired? To this day Precision tune cant tell me why the check engine light is STILL on in my car and they have spent hours and hours working on my car.) I feel that they didnt fix the correct problem in the first place and that I paid them to fix something that didnt need to be fixed. Precision Tune said that they would be happy to refund the cost of the torque converter solinoid and take it off the total price of a transmission rebuild. I went back to precision tune in apple valley and dropped my cadillac off to have the transmission rebuilt as planned on friday 2/19. After the weekend we followed up with the shop on 2/22/10 and talked to Matt, the owner. He informed us that it appeared the car did not need to have the rebuild after all and the check engine light was off. They said the car was driving amazingly well and in their opinion the car did not need the transmission rebuild at this time. Since they were willing to take the price of the torque converter off the cost of a transmission rebuild they must have known they fixed something when not needed. Since they arent doing the transmission rebuild, it only makes sense to have them refund me the money I paid them. Not informing that to Matt at precision tune yet, I picked the car up tuesday morning and the check engine light came back on later on that day. We called Matt again and he said to bring it back and he can run a check on it again. Matt and his team need to own up to the fact they made a mistake on my car and just give my money back. Ive never had these problems with any other shop that we have ever gone to in the past, going to Precison tune of apple valley was the biggest mistake we have made to "fix" our car

Ryan Peters

It was a Friday afternoon and my wifes car (04 Taurus) overheated and spilled coolant all over when she parked. I had taken my vehicle to this shop before since it was close to where I live. They said they could fit it in on Saturday. We brought it in and they called and said that it was a clamp at the bottom of the water pump. $53. My wife picked it up and took our 1 yr old and was going to visit family in WI. The car overheated and did the same thing in Woodbury 30 minutes away. My wife called the shop and they said not to worry they would have it towed back to the shop. She asked how much the tow would be and they said they would take care of it. I got a call that the car was done on the next Wednesday. I stopped on my way home to pay for it. They had to clean out some debris and change the thermostat. $323. I got home and to my surprise there was a $100 tow charge on the bill! I have AAA coverage thats why my wife asked how much the tow would cost us! When I called they said it wasnt their fault since we hadnt specified the problem, so we had to pay for it. Im not a mechanic if i knew the problem I wouldve fixed it myself! Low and behold the very next day it does the exact same thing! She calls them again because at this point we just want them to fix what they have screwed up and overcharged us for. My wife talked to a mechanic friend of hers and he said it could be the radiator cap. She brought it in to Precision tune and they put a $10 radiator cap on and it has worked perfect. $375 dollars later they "graciously" said they would cover the price of the radiator cap. I wouldnt recommend this place to anyone. They are unprofessional and dont care about repeat customers. Cars are expensive enough to maintain but then to have someone take you for as much as they can is just wrong.

Jeremy Berchem

Called in at 8AM today and made an appointment for Noon. I brought my car in a little bit early and parked it, went in, and then dropped off my keys. I was bringing it in to simply have my brakes replaced as they were (and still currently are) making weird noises. After I left I got a call about 3 hours later saying that they were not going to be able to do the work on my car because they were behind. When I went in to pick it up my car was in the exact same spot and looked completely undisturbed as if they had not even brought it into the garage. The gentleman there said the same thing to me in person as in the voice mail that was left. "We are behind today." He offered me an appointment time on Monday or the next weekend which also proved the car never moved because had he gone out to it he would have seen the Wisconsin license plate. I declined both offers because if they couldnt keep the appointment the first time, so Im not going to waste my time AGAIN by making another appointment and risking that they wont have the time to do it. I will not be back to this place ever again.

Amy Michelson

We have been going here since we moved to Apple Valley just over a year ago and they have always been honest. There have been numerous times that the dealership told my husband that he was due for a repair, and Precision found that we actually had about 30,000 miles before it was time to fix. This morning, I took my car in for an oil change and to diagnose a humming sound and Mike found that it was a wheel bearing and called the Honda dealership because he thought it would still be under warranty. It was, and he sent me there to have it fixed for free. He could have just fixed it and charged me (I wasnt sure what was covered under warranty), but he not only let me know it was something that should be under warranty, but called Honda to confirm that it was. They have always been honest and shown great integrity. I worry about car shops ripping me off because Im not a mechanic, but I dont have to worry here.

Andrew Alba

I find it really hard to believe all the 1 star rating on this site. I have taken all of my vehicles to Precision Tune over the last few years and I have never had any major issue. I have come to trust Matt and his team as they never try to pressure you with repairs. I cant count how many times my wife/daughter have come back from some other shop after a simple service such as an oil change or tire rotation with an itemized list of $700-1,500 worth of work that the "other guys" say should be done ASAP. I always send my work to Precision Tune where Matt and his team will be honest about what should be done now, what can wait and what really isnt a problem. Keep up the great work guys! UPDATE: Mike and his team still provide the highest quality professional honest work. I continue to take all of my vehicles into this shop for maintenance and repairs.