Address: | 11421 Ulysses St NE, Blaine, MN 55434, USA |
Phone: | +1 763-392-4299 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Andrea Ramsey
I reserved an 8x5 space on a Sunday and got in right away. We got a call from the manager right away and they worked well with our schedule getting in. We showed up with the boxes and things that we wanted to store and our own lock from the last time we used Public Storage. When going in the store we were told that "unfortunately" all the storage spaces that took the kind of lock that we had were unavailable. So at that point our choice was either to go somewhere else or buy the kind of lock they had that worked in the spaces they had available. This would have been nice to know before packing all of our stuff because I felt like we didnt have much of a choice but to purchase the $21 lock. Next, we checked out the storage space and it was not 8x5. When we measured it, it came to 7x4. The stuff we ended up needing to store fit since the ceiling was really high but if you are going to sell someone a 7x4 space then tell them that.
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Todd Tumberg
I had a very positive experience with Edwina and Jan at Blaines Public Storage facility. Although Jan was new to her role, she did an awesome job of explaining the process thoroughly with Edwinas knowledgeable guidance. I appreciated this as I havent used public storage in a very long time and the information they shared with me helped relieve some of the stress I was feeling about it. I felt that I was treated more like a friend than a customer and I would highly recommend them to anyone interested in public storage.
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Jane Schiefelbein
My moving in to this location was one of my best places I could have stored my things. Its close to my home now. And easy to get to. But most of all is the person that is the caretaker there. Her name is Edwina. I have talk with her several times and she is alway such a up beat lady with the most friendly personality. She is also a very good listener. If everyone we meet in life was like her, boy life would sure be great. Yes! From me this lady is a five star person.
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Sonya Clough
The experience at this storage property was excellent. Went in and was greeted by Janal who was very helpful. She was very nice and friendly. Janal knew everything answered all my questions. The paperwork work was overwhelming to me but for Janal she knew it like the back of her hand. Helped me with all of it. I would recommend this facility to every one. Thankyou Janal ! Public Storage is very lucky to have you as their empolyee.
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Sharon Keith
We had a great experience working with Edwina at the Blaine Public Storage location. She was friendly, helpful and answered all our concerns regarding the "stuff" we had to store during our move. Both units that we used were clean and stayed cool enough to protect our household goods. I would definitely use the Blaine location for future storage because of my experience with Edwina. Thank you, Sharon Keith
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Suzanne Durand
My experience at this public storage has been awsome. Edwina is always very helpful and knowledgable. When I come in every month there is no need to tell her who I am she remembers my name. She is a great asset to Public Storage as a manager and customer service representative. The facility is always in good condition and I feel that my storage locker is in very good hands.
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Rob Theriot
By far the best experience I have ever had with a storage facility ever! I have many many many years of military service and have had to use numerous storage units. Edwina has made this a most pleasurable experience and she is going to make things right the first time. This will definitely be the first place I think of if I have future needs for storage.
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Adam Yousef
Edwina is amazing, she went out of her way to make sure I was set with my unit. Her customer service skills are A+, made sure she answered all of my questions and that I was happy with the unit. I had a unit here a couple years back, and when i needed another one i knew exactly where to go. Would recommend this storage place to anyone.
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Grill Works
I needed some additional space for my food truck equipment when not season. The manager (I think her name is Jan) at this public storage location was great; she made the experience pleasant, swift and in a word - perfect. She made sure that all my needs were met before we took took care of any of the paperwork.
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Nikita Watts
I could not have asked for a more positive experience. Getting the storage unit the young lady was so very nice and explained everything to me and found a unit that met my needs. Upon checking out and closing the account she was equally as nice, courteous and understanding of my needs. THANK YOU VERY MUCH
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Shaun O
Very pleased with the value added service experienced today by my wife from the local on-site associate, Edwina.... she was very personable and motivated toward what is best for the customer! Nice job Edwina...thanks and kudos to you!! There should be more like her, she represents the business well.
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Michelle Osvold
I will NOT store my things anywhere else! This place is clean, secure, conveniently located, well priced, and very well managed! I thank Edwina for being absolutly amazing to work with! WE NEED MANY MORE EDWINAS IN THIS WORLD! I have used may storage facilities and I HIGHLY recomended this place only!
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Steph Nelson
Jan was so helpful when I came in looking at different storage lockers today. I had other choices that were more cost-effective and more weather friendly but Jan is the reason why I chose public storage. She was so helpful and went out of her way to make sure my needs were being met!
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Warren Green
my wife and I have had a storage unit here for 12 years,we lost our key to our lock,wich we originally purchsed thru public storeage. The manager Edwina was so kind and helpful,she sold us another public storeage lock and arranged to have our old lock cut off, so we could get in.
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Matt Rippentrop
Edwina was very helpful. She went above and beyond to make sure my rental experience was top notch. I have never rented a storage unit before and she made the process seamless. I would definitely recommend this location for your short or long term storage needs.
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Jennifer Straw
We have rented from this Public Storage two times for various projects. This is by far the most painless rentals we have done. Edwina is a dream to work with and I have never had a moments concern about my belongings. I highly recommend the Blaine Public Storage!
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Christina Thompson
Office people where great but reserving over the phone total waste of time they dont give you all of the info that you need like having to pay for insurance and paying for a built in luck that we dont need that sucks but other then that I would rent again
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Ryan Strain
I would recommend renting from this storage place to everyone! Edwina who works there is extremely helpful and got us a great deal! We saved a ton of money, thank you! Storage place is very well maintained and I feel very safe storing my stuff here.
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Chelsey McNamara
This was a great facility and I could not be more pleased with the customer service. I always felt my items were secure and staff was very courteous and attentive - Edwina was particularly great to work with.. I highly recommend this place.