CTC Brainerd | Telephone, Digital Cable TV, Internet Service

1102 Madison St, Brainerd, MN 56401, USA

Address:	1102 Madison St, Brainerd, MN 56401, USA
Phone:	+1 218-454-1234
Site:	connectctc.com
Rating:	3.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 1

Reviews 9

J Greene

If there were another option, wed take it. Sent employees out 6 times to do the same thing...pick up a cable. The sixth time they finally found it and removed it. But it took me holding the kids hand to do it. They dug a cable one day and couldnt locate it the next. Customer service is terrible and condescending. Prices are straight up theft for terrible internet speeds and phone service options are a joke. If you need any kind of service, theres a ridiculous charge. You cant move your router from the spot they plug it in at, which is just asinine. They often dont know what theyre talking about and will openly argue with you. I cant comment on their television, but Ive not heard good things. If you are not in an area monopolized by this company, I urge you to explore your options.

Cannon Gmail

I Have been a Business customer with CTC for over 8 years, I called in and talk to someone about my bill ( I Got a FINAL NOTICE in the Mail) When the Bill was Only 7 Days Past Due... (It was verified, by the person on the phone), but yet at the end (after putting me on hold) then said they made a mistake--- somehow??? .... And then was rude and hung up on me. I Just Dont see How they can Send a "DISCONNECTION OF SERVICE FOR PAST - DUE BILL" FINAL NOTICE, When I did not get a first Notice ... and it was Only 7 days passed Due....!!!! - ( Piss Pour ) - If I always treated my customers like that, I wouldnt have any.

Brian Robinson

We had service with ctc. We mailed a check to be reached by the third. We placed stop on the check because it had not been cashed. They suspended our service and later on perm disconnected us even though we said we would pay it may 3rd they said they would not wait and we found this out after they disconnected us not before. Poor customer service and poor communication. (Edit) CTC took payment and reconnect order was placed. Upped to four stars would be 5 if communication was better.

Ryan Blundell

The absolute worst ISP Ive ever used. High latency, packet loss, terribly slow upload and download speeds, and random disconnects. Anybody in the Brainerd, MN area: DO NOT USE CTC as a provider. They rip you off and give you terrible internet service in return. Charter has a far superior internet service for the same price or less per month.

kayla juaire

Very good customer service and services work great. Quick with installations. Ended up going a little after 5 and still received great customer service.

Megan Gaupp

The service in not reliable. The internet and cable go down consistently. Service goes down on weekends and no one to call fkr assistance

John Mattson

We have had telephone and internet service with CTC for many years and have always enjoyed great service.

Devin Kramer

Consistent service, understanding and easy billing, and not a massive monopoly corporation like Charter.

Solaire Sun

Terrible internet srvice