Address: | 10450 Excelsior Blvd, Hopkins, MN 55343, USA |
Phone: | +1 952-936-0681 |
Site: | smithnielsen.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Adam Boerup
The guys over at Sparks are by far the best mechanics I have ever had the pleasure of interacting with. My most recent cause of visiting was a catastrophic failure of my transmission cooler lines. Had my car towed there at 9pm. Got a call the next morning with a diagnosis and an estimate. I asked if they had a loaner available and was told they might have one later in the day. They called back around 3pm (same day) and asked me how late I would be at work, 830pm. They told me they would deliver the loaner to my place of work within a few hours! If thats not above and beyond service, I dont know what is. Every experience I have had with the guys at Sparks has been very professional, from oil change to radiator replacement. Ive never suspected them of overcharging for the services that they perform. I recommend all my friends to these guys.
JU
Justin T
I started taking my car here 3 years ago because I lived in the neighborhood and thought I would try them out. They have done such a great job at a fair price that after I moved 30 min away I still make the drive just so that I can have them work on my car. My car is at an age where it has had lots of problems that are difficult to diagnose, but these guys have always been able to figure out. Even better, they are honest and fair. For instance, they put a part on my car to try to fix a problem, but it didnt end up solving the problem. Rather than charging me for the part, they took it off and only ended up charging me for the part that actually fixed the issue. You wont regret giving these guys your business.
AM
AMBER MCGOUGH
Since I moved away from Hopkins, I havent been to see Paul and his team for ages, but after hearing a terrible noise in my engine and being in the neighborhood, I knew that they were the only place that could figure out what was going on. The team found a metal screw rolling around in my serpentine belt-thankfully no damage done. Adam only charged me for labor and nothing else, and also let me know about other transmission problems to look out for in the future. They also only charged me for labor! These guys are great, and have always taken care of my car. Im definitely going to make the drive out to Hopkins if I need service again on the Nissan. Honest and hard working team that wont rip you off! Thanks again!
BR
Brent Clennon
Ive been here twice now. I have nothing but good things to say. The guys are Sparks are friendly, honest, and hardworking. Theyve never tried to upsell me; Theyve never pushed me to fix things that dont need fixing; and theyve never overcharged me. These are three things that other big name shops around the Twin Cities are notorious for (in my experience). It is such a breath of fresh air to work with people who are not trying to rip me off. I would recommend Sparks to anyone and everyone.
AP
April Homich
I have been going to this Smith Nielsen location since I moved to the area, and by far, this has been the best and most trustworthy place Ive been to. Theyve taken great care of both of my cars, one of which was very old and needed a lot of work. The pricing is very fair, and they are very good at reviewing everything and breaking down the needed fixes and what can wait. Ive been recommending them to everyone, and feel completely confident doing so. Thanks, guys!
MI
Michael Cornfield
Called last Monday and set an appointment for this past Monday for an oil change. Came in and they couldnt do it because they were short staffed that day. I then set an appointment for today and then they did get it in, they didnt even remember the appointment. Leads me to believe that they arent very organized but ill take my car here again and update the review if my views change.
CI
cindy allen
These guys are the best!!! Weve been taking our cars to Smith Nielsen for years. When the business wed been taking our cars to in Golden Valley changed hands, we went to Smith Nielsen on Blake Rd in Hopkins. Mike is always so welcoming and never sells you anything you dont need. Wow! What a concept. Thanks Smith Nielsen for your honesty, advice, and overall good service!
HA
Haley Cunningham
I went to these guys with a broken door handle earlier this year. They gave me the lowest quote in town and got the new handle installed within a 3 hour time range. Ive since brought my car there a few other times and have had no issues with timeliness or their quotes on services. Guys working there seem very trustworthy and are very helpful.
A
Anonymous User
Great and fast service! Most important honest Owner! In November nobody wanted to work on my motorhome because it was getting cold. Paul told me I should stop by when it doesnt snow and he would take a look. It was at the end a simple fix. Paul listened to me what I had checked out before and his price was very reasonable. Thanks again!
A
Anonymous User
Paul is great, he will give it to you straight, tell you what to expect and deliver on his promises. Sparks has been fair with prices, and thorough with my vehicle. They will be honest about recommending what needs to be replaced and what can wait - instead of pushing you into an expensive sale. Thanks Paul!
JO
john mchenry
The guys here could of gotten me for a ton of money but they didnt. I had chevy look at my truck and the said I had a bad lifter and it was $7000 to fix but sparks noticed that there was more wrong and after talking we decided to put a new engine and for a just over $5000. They have a customer for life
JO
Johnny Kemper
I have been comming here for 10 years.. I have had alot of work done on my Saturn, Ford Explorer and Mazda. Water pumps, timing belts, tires etc. These guys are quality, honest and flexible. On a tight budget, they are willing to let you put off an item or two.
DE
Dewey Hassig
I had cars worked on a couple times there, with great service and price. I had seen other people with collector cars there, and Paul was able to fix and service my 67 military jeep at a price far lower than what I was expecting.
A
Anonymous User
Best place to take your car. I bought a car from car hop and sparks in Hopkins, MN has really did a great job fixing my car. If anybody wants their car work on go to sparks in Hopkins Paul and JD do a great job.
KE
Kevin Callahan
Ive used Smith Nielsen several times over the last few years and have been very satisfied. They are friendly and professional and do good work at fair prices in a reasonable time. I would highly recommend them .
AL
Alex Donaldson
No place better. Awesome service. Honest. Likeable. Hard working. They take pride in a job well done and making their customers happy. Best car place Ive been to, hands down.
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Anonymous User
They have great service and they know what there doing to fix cars. I have had nothing but great service from them. I recommend them highly.
A
Anonymous User
They did an excellent job fixing many things that have been plaguing the car for quite a while. Friendly and thorough, highly recommended!
WI
Will Knight
Honest work at a fair price. Inspected my junker at no cost when I decided it wasnt worth it to save the scrap.