Tires Plus

8006 Old Carriage Ct, Shakopee, MN 55379, USA

Address:	8006 Old Carriage Ct, Shakopee, MN 55379, USA
Phone:	+1 952-314-7346
Site:	local.tiresplus.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 18

Reviews 24

Jay Scott

My car had been making a creaking sound for a short time, so I brought in to Tires Plus. First, Olivia told me it would be around $290 to fix and needed to order some parts. A few hours later she told me it would take 5 days to get the parts and it would be $450. Against my better judgment, I said fine and made an appointment for 5 days later. 5 days later I called to confirm my appointment a man named Walter had no idea who I was or where the parts were. Walter checked with a man named Steve who also was clueless. They said they would investigate and call me back. After a few hours and no phone call, I called back. I talked to Levi. Levi told me he did see the appointment and the parts order, but needed to talk to the mechanic to make sure everything was in place for me to drop my car off to be fixed. Levi said he would call me back within an hour. I called two hours later and got the run-around again and asked for Levi to call me. It is now two weeks later and they still havent called me. Needless to say, I took my business elsewhere. Normally Im not the type of person to post this type of comment. However, the customer service by these folks was so poor, I felt compelled to let others know.

Rassany Keosongseng

Went in to get tires put on my car. Thought it was pretty awesome that they were able to fit me in being that i was a walk in and that it was closing in an hr. Everything was good up until i got home and two of the wheel covers were gone so i knew right away they must of not put them back on tightly and being that it was already dark i didnt get into digging any deeper. Until i got to work the next morning n notice the other two that were still hanging on had dirty oil hand prints all over the wheel covers and both were cracked. So instead of telling me they broke my wheel covers i had to find out that way and instead of charging me full price they should of knocked off $30 from my bill since thats what new wheel covers ended up costing me!!! Every one told me to call in to complain but i decided not to cause i didnt want to get any one in trouble. Instead im leaving a review so that the public can know my experience and chalked up that $30 to them cause they obviously needed it more then i did. Bunch of losers!!!!

Jeremy Olsen

Dont bring your vehicles here "they dont have tire irons". Cost me $40 for an oil change + rotation I didnt ask for. Tires were all new and they said a lug nut was missing. Because of liability reasons they refused to replace it. When asked if I could borrow a tool to put one of my spare lug nuts on my self. They lied to my face smiling while a second mechanic used a tork wrench right behind him. Unacceptable and obvious case of mechanics taken advantage, while letting customers drive away with an unsafe vehicle. Next stop discount tire, 2minutes away. They put a new lug nut on with professional equpment for free in 30seconds and courtesly listened to my story. I tipped the mechanic and clerk $20. Hope everyone has a nice day.

Diz Vee

Went in recently for a tire alignment, everything went great. Peter was helpful and kind. The technician in another hand I was not pleased with one bit. As soon as they were done aligning the vehicle they brought the car down to park it back in the customers lot. At the time I was waiting in the lobby. Seconds later I hear a car accelerating aggressively, I look at the corners of my eyes to realize it was my vehicle! I spoke to Peter and he told me to would speak to the technician and address the issue. As a customer I will never! Repeat. NEVER come here for any service. What happened is very unprofessional and I wouldnt suggest this place to anyone. This is suppose to be "Tires Plus" not a track for racing.

Jeremiah Gonzales

They have such horrible customer service, they dont take blame for their mistakes. I would completely understand if you tell me you had an accident and broke my tire censer, but when you tell me that it was broken you have a problem with me. I know my own vehicle and most important I have dignity, honor, respect and Im honest even if it hurts youre feelings. So no I would not go to them again just go to "Discount tire" down the same road. Thanks for reading my review Jeremiah Gonzales

Clayton Cox

Great experience. The manager, Travis, was extremely helpful and agreed to look my car over to tell me exactly what the problem was and offered recommendations for parts needed. Didnt try to push the "extra" services like most other places. Highly recommended and I will be a repeat customer there for my future car needs!

Dylan Hummel

Travis gave excellent customer service. A complication arose while they were working on my car and he communicated effectively with me. He was also able to assist through the complication without an extra charge - this is great customer service.

Coty Tutsch

Sold me tires without a warrenty offered when i drive 5 to 6k miles a month and didnt make sure my car was good to go before i left. 13k miles later i have wires showing. Another $800 out of the windown 2 months later.

Lisa Lehne

Finally, a place that treated me with respect and not just a woman who doesnt know what Im talking about! Discount Tire you lost my business, Hello Tires Plus!!! Looking for ward to buying my next tires here!!!

chris mann

Got me in for appointment when no other place would. Did take 20 mins to get started though but its fine now that its in in a rush so hopefully they go quick it is why I made an appointment.

Rob Gregg

Do not go there they are crooked. I was told all of my struts needed to be replaced and took it to my local mechanic. He told me they are fine. Tires plus gave me a estimate of over 2700.$

Kim Golden

Ive never had a garage treat its customers with such respect and honor their work like these guys do. Being a woman makes this even more important to me. I will never go anywhere else.

Joseph Chehoski

Good service on tires and oil changes, but I have been misled on other "recommended" services. Get a second opinion if youre in doubt.

Giancarlo Canessa

Great service, great staff. Kurt and Travis were friendly, professional, everything. This is the only place I take my cars for service.

John Snyder

Always fast service and everything done right. They let me know what needs to be done without high pressure.

Jake

Always do great work. Sometimes really busy and it takes a while not bad though.

Randy L

Great bunch of guys. I think they went above and beyond for me. Ill be back.

Laura Ann

Long wait times, but probably because they are rather busy most of the time