Premier Auto Service

17567 Cedar Ave S, Lakeville, MN 55044, USA

Address:	17567 Cedar Ave S, Lakeville, MN 55044, USA
Phone:	+1 952-891-4155
Site:	premierautoservicemn.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–4PM Closed

Location

Photos 11

Reviews 17

Greg Schaffer

Worst experience of my life. I would give this place a negative 5 rating if I could. I made an appointment and went in to get a leaky Goodyear tire fixed due to a bad bead seal. Instead I got a rude customer service guy at the front who wanted to lecture me on why they couldnt fix my tire. He went on and on about liability and the tread wear was too low to fix the tire. I told the guy that I wasnt prepared to put new tires on my vehicle yet and this really seemed to annoy him. My current tires are only 3 1/2 years old and still have tread left on them. Long story short, this Goodyear employee should not have any contact at all with customers. Ive never been treated like this before anywhere! If they wont touch my tire because they cant guarantee the new bead seal will hold, fine, Ill take my business elsewhere. Just leave it at that, I didnt need to get a lecture. Ive been a loyal Goodyear customer for many years and Ill never take another vehicle to this shop again.

Dennis Sundlie

I have been using Goodyear / Premier Auto Service for all of the family vehicles for about 2 years now. I used to go to different shops based on convenience, a coupon in the mail etc. I have found over the two years that the combination of quality service, convenience, and fair market pricing available at Premier have simplified my auto service / repair needs. The staff is professional and friendly. They are now very familiar with each vehicles service history and the facility is great. Caribou coffee, clean restrooms and customer waiting area with wireless internet, numerous magazines to browse and TV to watch. Getting the family vehicles is no longer a hassle and inconvenience. I believe that they can do the same for you.

Porthos Capital

I will never return to this place with my vehicles. MANY things were not done as said were performed during oil service. I have been taking two vehicles here for a couple of years; the last time both vehicles did not have service items completed that were specifically marked as done. One of the vehicles has NEVER had an oil issue at all and managed to end up with the red oil light flashing on the dash because the car was completely out of oil. At this point I wouldnt be surprised if the oil wasnt even changed as stated it was. VERY unhappy with service.

Mich Dra

They wouldnt give me the oil I wanted. I have owned 3 cars in my life since high school (nearly 40 years ago), a 75 Maverick, an 86 Thunderbird, and now a 97 Thunderbird. I KNOW how to maintain a car. I use 10w 30 Penz in the winter, and 10w 40 in the summer. They would only put a lighter weight oil in despite what I wanted. I asked them to fill the coolant (which was low), they said it was ok. No, it wasnt ok, it was low. My tires were low also, and they never even checked them. Plenty of other places to go. I wont be back.

Brendan M

As someone who knows nothing about cars, they make the service very simple for me to understand. In terms of: what they are doing, what they are going to do, and what was wrong. Detailed enough for me to know exactly whats going on, but simplified enough for me to understand. As a college student pricing is a very big factor and so far, they have nailed it each and every time for me. I trust them and will keep going back to them!

Michelle Salter

This is the first time Ive ever taken the time to write a review, but this place is well worth it. I took my vehicle there for a routine oil change and they noticed my brakes needed to be replaced. They quoted me a very reasonable price and did an excellent, professional job. They accommodated my work schedule and were very pleasant and helpful in answering all my questions. I highly recommend Premier Auto Service!

charlie bunkers

Worst experience in my life not only do that do what you ask they also like to leave oil finger prints in your car...... Im never coming back here they need be responsible for there actions.... and I dont know maybe put gloves on when you in someones car... I know they probably dont work on there own cars so they dont care about how they take care of other peoples

Cheryl Groth

Hello, I wanted to reach out and let people know how GREAT the customer service is at this business. The people are awesome and the owner is always there to make sure you are happy and satisfied. I have been going here for over 5 years and love how I am treated. I would recommend this place to get anything on your car fixed. Fair pricing as well.

Jon Kellen

I just had four new tires installed. I was impressed with the serviced I received while I was trying to find the right tire for my vehicle. Ron was very helpful and shared several options with me since my tire was not a common size. Their pricing was very competitive and their service is top notch. I would recommend these folks to anyone.

Robbi Reddell

I cant say enough about their great service. They listened to my concerns and did an A1 job of answering all my questions. I felt my car was in good hands. I go there for all my oil changes, and any servicing I need done. Their prices are comparable or better than their competitors! I highly recommend Premier Auto Services.

Lori Phipps

I just recently moved to Lakeville. I always took my car to Goodyear in Shakopee, so I decided to try Premier Auto Service, in Lakeville. Very pleasant and helpful employees! Will definitely go back!!

Jacquelyn LeMonnier

These guys ALWAYS take care of me! They always are awesome at getting me in with my schedule. The service is REALLY great!! And they always explain things to me before a service. I trust them!

Antoinette Blanchard

Best service and Best Price for synthetic oil change, i recommend them highly. Very professional and very pleasant to work with. Clean and comfortable sitting area with descent coffee.

Urban ShadowWarrior

Have used this location for 10 years. Was better when owned by Paramount. Wifes truck takes 6 qts of oil, never used to pay for the extra qt. Went downhill after Roger left.

Richard Scheller

Other automotive shops in the area are better concerning pricing and level of customer service. Would recommend another shop.

Mark Moret

Good service, quality explanation of the work to be done and time frame.

Kyle Anderson

The best customer service i have ever experienced at a car shop