Carver General Repair

2730 Highwood Ave E, Maplewood, MN 55119, USA

Address:	2730 Highwood Ave E, Maplewood, MN 55119, USA
Phone:	+1 651-739-1265
Site:	carvergeneralrepair.com
Rating:	4.4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed

Location

Photos 6

Reviews 18

Eric Brown

Terrible! Absolutely not! My girlfriend and her family had been taking their cars there for years and raved about the place. Recently she took her car in because it was overheating. Carver examined the vehicle and told her it needed a new head gasket ($2000). She was pretty upset and considering getting a new vehicle all together. She called and asked if there was anything they could do to "patch it up" to get her by. They said they could not, and that they only did quality work. I took the vehicle to an mechanic friend who checked it out and discovered the outside of the radiator was plugged with debris. He hosed off the radiator grill and cleaned it up. Three weeks later the temp gauge hasnt moved over half way. Wanting to make sure that this was the problem, we had the oil changed and sent in a sample to Blackstone who tested the oil and reported this: "You mentioned a possible head gasket issue, but we didnt find anything that might show coolant contamination in this sample -- which is a good thing. Aluminum and iron read high next to universal averages, which show typical wear for a 5.7L Hemi after about 5,700 miles on the oil. Aluminum is from pistons and iron is from steel parts. Nothing here really sticks out as a developing issue, but well know more as trends develop. The oil itself, was in good shape and free of harmful contamination. Low in-solubles show good oil filtration. The TBN read 1.8 and 1.0 is low." Shame on Carver, trying to get $2000 for a new head gasket when there were no indications that this was the issue. These guys are a ripoff! steer clear!!

Anonymous User

I agree with Carl. Weve been using Carver for auto repair for about 15 years. Theyve worked on 8 different cars for us. They are honest and do good work at reasonable rates. Perhaps they do mark up the parts, but that doesnt matter to me. The total cost of their work is well below that of a dealer shop. I too have tales of problems that presented an opportunity for Carver to do unnecessary work, but they never took advantage of me. On one occasion, they made a mistake and damaged a wheel. They could have slipped it past me, but instead they brought it to my attention and offered to buy me another wheel. I have only one caveat. If you ask them to look at a problem, but you want an estimate before proceeding, let them know up front that you want a call before they proceed with the work. They sometimes move forward with work before calling. I trust them, so I dont worry about it, but if you have an older car that may not be worth repairing, you should let them know when you bring the vehicle in.

Becca Elliott

They are the best. Ive been going there for 10 years now and made the mistake of getting my car checked out at a different place because it was closer to home. What a bad idea. This other place told me I needed $1400 worth of work on an 07 corolla for a check engine light. I called Carver and they were skeptical about the diagnosis as it wasnt an issue typically seen with a corolla. Instantly took my car from the shop, paid 100 for the diagnosis and was on my way to Carver instead. Carver had informed me my car was misdiagnosed and it was a quick fix for 300. I should never have trusted any other place with my car. This place is honest and knows their stuff. They always have. Im kicking myself for trying a new place and thinking I would get the same service! Thank you Carver!

Anonymous User

Their labor rates are about average for the area, not the most expensive and not the least expensive. However, I found that they significantly overcharged for parts. I looked up the parts from their supplier with the exact part # and found that they were charging a much higher than average markup (greater than 100% for a couple of parts). When questioned about this, they were unhelpful and could offer no explanation why the markup was so large. Because of this, I felt that they were being rather dishonest and have started going elsewhere.

kepagel

They are honest and take pride in their work. I recently took my Charger in to Tires Plus and they told me I needed to replace my rear left wheel bearing due to a slight squeaking noise for $250. I immediately came to Carver Car Care and they were skeptical and first verified the squealing noise and checked the bearings, brakes, and found the calipers were sticking. After cleaning them up they only charged $100 and the squealing is gone!

Kristen Helgeson

I dont know much about cars. And its hard to trust what I need done in reality vs whats a made up problem. I always know when I take my vehicle to Carver that I wont be yanked around, Ill be given a fair estimate, and any repairs will be done right! I appreciate their straight forward way of talking to me about a problem and and willingness to go the extra mile to get me a good price in a reasonable time.

kye and Heidi Rankin

I had work on a 2004 Nissan Altima for an oil leak. The work was performed with no quote prior to hearing the work was done. The lower oil pan was replaced and the initial charge on my bill was $150 for the part. This was twice the amount of a reputable use part I had priced prior to the work being performed and three times the charge of an after market part.

Aaron Dalton

Well I just bought an 03 GMC Sierra this last January and in June I was in an accident and I brought it to the body shop, when I got it back omg it looked the complete same as when I bought the truck. Nice and clean and a great job.

TheReal Review

I called them for service and they ask me to visit site to order the parts and they took my VIN number and said they will call me after they ordered the parts, it has been a month no call yet, this is the way they work..

Linda Strot

I have worked with Carver for almost 20 years. Honest, hard working and I have never felt taken advantage of because of my lack of knowledge. Highly recommended and appreciate the staff . Thanks to all of you.

Bernhard Hedstrom

Ive been using Carver Repair for over 20 years. I drive only very used cars, so I tend to need a good mechanic a lot! I have had nothing but the best experience at Carver. I highly recommend them!

Edward Pokorny

Helpful and honest, they call before doing work and fix things in a quality way. They frequently tell me what needs to be fixed and what can go longer.

Angel Gebeau

We had a tire go on the interstate and they helped us out and did not overcharge us.

Mark Tipler

Mike & Carver are honest! They do a quality job for a fair-low price!

James Swanson

Fast and honest service at a reasonable price.

Carl Scheider

Love these guys - trust them beyond question.

Christian Sofge

Great prices, friendly and responsive staff!

Richard Diedrich

Fast friendly service!