Address: | 3601 Hiawatha Ave, Minneapolis, MN 55406, USA |
Phone: | +1 612-276-0918 |
Site: | simplyss.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 10AM–2PM |
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Heidi Oelrich
Many thanks to the Simply Self Storage Hiawatha II team!!! From the very first consultation May 2013 to the final notice conversation on 30 December, 2016 the staff was professional, very kind and comfortable to work with. A choice to move out of my home of 15 years was very difficult and painful. My son and I were treated with respect, compassion and empathy for our situation which allowed us a sense of security and the reassurance necessary to make the decision to store our treasured items. This was more than just "stuff" to us...it was all filled with memories including my childhood piano I had for more than 35 years. The facility is easily accessible, clean, and temperature controlled. We are forever grateful!! Thanks again for the peace of mind knowing our "stuff" was safe. Respectfully - Heidi and family
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Shawnice Walls
I am a new customer at this location my first day the experience was very good very nice woman helped me out and it was close to being closed for the day. She was very nice and understanding and all the rates we discussed over the phone was the same as once I got there. The only thing I would change is bringing a lock beforehand because 17 bucks is a lot for a lock other than that I will most likely keep doing business with them. Place is well kept and like I said so far so good. Excellent service I would recommend them.
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Lucas Stange
Horrible customer service, severe mouse infestation, mouse feces everywhere. The facility knows of their mouse issue because they have traps out, although theres no bait inside, so completely pointless. The so called insurance you can purchase at monthly extra cost is garbage. The employee who sold it fails to note that it covers fire damage only. Business needs to have a review by the BBB, if you even want to call it a business. More like sham, at best.
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Pete Caligiuri
I was in earlier this week and was needing to work out additional rental space and found your representative Ann to be of great help with my quandry. Needed the rental and after conferring with Ann I am happy to report that I am set for my additional rental needs and will be recommending your establishment on Hiawatha Avenue to my friends who may be in need of storage space. Great working with your team at this location.
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James Ferguson
Quick and easy signing all the paperwork. Ann made me feel as though I was a valued customer and that she appreciated my business which is super important to me. Will definitely recommend Simply Self Storage to anyone who is in need of their services. Abracadabra, Ann! (Inside joke we came up with during our brief interaction. Thats how friendly they are!!!)
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Philip Lincoln
Thank You SimplyStorage! for providing a Clean and Safe place for me to store my things, whether for a couple of months or a couple of years - you offer several options that give Flexibility to Manage - and the Staff is the Best with their Knowledge and Abilities to meet the need to store everything from household items to tools, equipment, boats and more
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Kate Wesley
Kevin greeted us warmly, explained the policies, and showed us to our choices. He consulted on what size we needed and then showed us a couple of options. The unit was so clean and ready to move in. The whole place was clean. We looked at the storage place further down Hiawatha first. No comparison. This is a good storage company.
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Vickarita
Just got back from renting a unit at Simply Storage in Minneapolis. Ann was very helpful, answered all my newbie questions, and even took me to see a couple of units that I was interested in. I wasnt planning on securing a unit until end of August, but the deal was too good to pass up, so I rented it right on the spot. Thanks Ann!
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Pernell Roberts
I did everything online. So i came in that monday in am. i was showed my unit & in mins done with paper work less than five. Customer service was outstanding fast service and professional! Will do business in the future! also recommend simply storage. Keep it up "Ms Annie and Kevin
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sara daley
Ann was so helpful and friendly.. I used the facility myself once and it was very easy to navigate and as a realtor I just suggested it to a client and we had another amazing experience today! Ive tried other places in the past but this is the most well kept and user friendly!
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Cris Littlewolf
Ann and Kevin made the process easy with friendly help. Their estimate on my storage need was accurate. While it is kind of a maze, the signs leading to my unit were clear. And by giving them your ID, you can use one of their carts which sped up the transfer enormously.
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don smith
Having to deal with a house fire is hard in its self. We needed to find storage with in 48 hrs after our fire and the staff at Simply Self Storage were there for us. Ann was very helpful on finding a storage space that we needed for all our needs. Thank you again. Don R.
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Kyle Lerfald
Always- ALWAYS- helpful. I recently moved from one size to another and the folks in the office did a fantastic job of explaining my options, and helping me find a unit that was more convenient for me., which makes my moving house much more smooth. I really appreciate it.
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Jake Schleis
Thank you for the wonderful service you provided for us. Worked great for the time I needed it. The staff especially was wonderful. They helped a hard transition time in my life go much more smoothly than I could have ever hoped. Go see Ann and Kevin if you need storage!
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Ron Cooper
The facility is clean, dry, temperature controlled, and well lit. The hours are great and the lockers are easy to access. Carts are plentiful, although they are under lock and key; investing in your own flat cart or dolly is money well spent. I highly recommend.
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Greg Loper
This is a good facility. It is especially nice to be able to load and unload indoors. Ann and the rest of the office team are very professional. I have interacted with multiple storage services and this Simply Self Storage is the best I have worked with.
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Danielle Slain
The facility was clean, and easy to navigate. Easy drive up to the second level to offload. Friendly customer service with Ann! She took the time to answer all of my questions as a first time user of a storage unit. Great experience!
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Anthony La Borde
Walked in and in less than a minute I was zipping along in a golf cart to view the unit. Back up to the office and was processed in less than 3 minutes. Affordable easy access in a hassle free area of S Mpls. I highly recommend.
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Rachael Newcomb
Friendly and helpful staff, large and secure facility is well kept and secure, and the hours of access are great! The first month was 50% off for me as well. Definitely my first choice if I need a storage unit in the future.
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Lupe Sayers
Big fat shout out for my hard working girl, ANN! She had great hospitality, and she had a nice attitude. She came thru for the kid and I appreciate her so very much! #ComethruANN #Merched #AnnIsClutch
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John Lehman
All storage facilities are not created equal, and SimplyStorage proves that! Thanks for having a clean, safe, and organized property. Your exceptional service and facility are worth every penny!
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Ellen Samuelson
Really great customer service! The unit that I got is really big for such a great price, and it is cool and temperature controlled. I am really happy with their service and my entire experience.