Address: | 2627 16th Ave S, Moorhead, MN 56560, USA |
Phone: | +1 218-233-6161 |
Site: | a1mhd.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Kayla O
We couldnt get our SUV to start so we had it towed to A-1 automotive (by accident actually; it just happens to be right down the street from the place we usually take our vehicles for repairs and tune ups). After a couple hours I received a call, they informed me that it was a "catastrophic engine failure" and that they had tried everything they could and it would be roughly $3,500 to rebuild with a used engine. We decided to have the SUV towed out of A-1 Automotives lot and have it looked at again. When we went to pick it up from A-1 Automotive the starter was sitting in the passenger seat, after asking them to put it back in they said "there is no point in putting it back in because whoever repairs it will need to remove it anyways". So we paid them their charge of $100 to look at the vehicle and went on our way. After our second opinion (and work done); the starter was replaced, a new battery was put in and our vehicle is running like a champ! Need less to say, A-1 Automotive will never receive our business again and I would not recommend them to anyone.
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Jason W
A-1 Automotive and Repair is a trust worthy business and exceeded my expectations. I had an estimate from another shop and wanted a second opinion. A-1 was referred to me from a family friend so I decided to get a second opinion from them. Bruce came right out and told me that the maintenance in question was not an issue right now and to just keep an eye on it. This is an honorable way of doing business and I feel other shops in town can learn from A-1; it;s not about taking advantage of people in front of you its about building trust and a long term relationship. Thank you Bruce, you have earned our business going forward.
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Doug Stack
I really like the friendly service and the willingness to help. They ask a lot of questions and are willing to listen to what you have to say. They are quick to fix the problem, no waiting for two weeks or more to get it done. I didnt appreciate the owner scolding an employee for a mistake on another vehicle in front of me, this is something that should have been taken care of behind the scenes. I still recommend this place to others for good service. Be sure you have the $ ready before you have the work done.
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Tresa K
So impressed!!! They helped out our daughter when her car wouldnt start at college. The mechanic was willing to listen to her dad who does all our family car repairs. They explained clearly how they tested it and what was done to repair it. The car was fixed within two days and for less expense than we expected. They even offered to pick our daughter up so she could get her car back. Definitely will go back if we ever need help again. Awesome, professional shop
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Scott Poepard
WOW! Unbelievable customer service and integrity! My job took me to Fargo where my vehicle broke down and was undriveable. Aggressive Towing was quick to tow me to A1 Automotive (at 9pm) and I was back on the road by 10am the following morning. I was treated with respect and the owners went WAY above and beyond to take care of me. I would DEFINITELY recommend A1 Automotive to anyone in need of vehicle repairs!! Thank you again A1!!
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Joe Renaud
I was traveling from Michigan to Yellowstone when I started having transmission problems. I googled transmission shops and called A-1 Automotive. Bruce, who is the owner, was awesome about diagnosing the problem and made room for me in his very busy schedule to have one of his guys get right on it. I was back on the road to Yellowstone in a couple hours thanks to A-1. Customer service was outstanding as well!
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Trista Kjono
This happened in 2013 so cant say if theyve improved but my car broke down and I had it towed there to fix the air flow valve I believe it was called. Charged me about 300 or 400 bucks for it. Worked for about a month and the same thing broke! Was able to bring it to a family friend who told me the part they replaced it with was used and not in good condition. I felt totally scammed!
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Nathan Duchene
Bruce and the guys at A-1 are stand-up guys and will tell it to you straight. I went in thinking I would need an entire transmission rebuild. Bruce took my car for a test drive and the car ended up fixing itself (luckily). He didnt try to swindle me for money or say that it needed to be rebuilt. I will be bringing all my vehicles to A-1 from now on for any transmission work.
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Sarah Tancred
I moved to Moorhead last year and this is the only place I have taken it to because they are very fast at getting work done and I have found them to be nice and honest. My AC broke and they were able to do some research and get it done in a couple of days and as economically as possible. I definitely recommend!
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Austin Earwood
Absolutely the best service I have ever seen. My transfer case was about to go out in my truck while I was driving back to Georgia. That had it fixed and back on the road within 2 hours and at an amazingly fair price. These guys dont rip people off
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Jason Steele
The name says it all. I do all of my own auto repair work, but I live three hours from Moorhead and have a daughter going to school at MSUM. She needed a repair and they had it ready in less than 24 hours. I would use them again. Thanks A-1
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Wanda Huhtala
We were traveling through when our pickup died. They fit us in, quickly fixed the problem, and we were on our way. They were friendly, polite, and knowledgeable. Although they are 80 miles away, we plan to go back.
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skylarvoge22
Had my car looked at, they were very helpful. They did a great job of diagnosing the problem and gave me the next steps in taking care of it. I will recommend to all of my friends.
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Jacob Anspach
Excellent customer service and absolute professional staff working there. Will definitely recommend this business to others as well as return for my own maintenance needs.
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Anna Archer
Bruce and his team are honest and efficient! They take fantastic care of the people that walk in their front door and understand the value of good customer service!
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Virginia Teran
If you want to overpay this is the place to go. Awful, awful experience. Im sure they have relatives writing all of these good reviews.
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TacFarmer
A1 does great work. Knowledgeable staff that is fair and honest. The only place I trust in the FM area.
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Dan Workin
This is the only place i take my car to, the owner is super helpful and nice.
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Justin Vigesaa
Awesome service knowledged staff quick and cost efficient
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Thomas Davies
Prompt, reasonable, efficient and honest---
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christine pagharion
Amazing Owner and staff!!