Address: | 1121 Town Centre Dr # 105, St Paul, MN 55123, USA |
Phone: | +1 651-764-7273 |
Site: | solimarspa.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM 8AM–7PM 10AM–5PM |
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Laurie Vyhovsky
My daughter and I have been long-time clients, typically spending $4500+/year (cut, color, waxing, manis, pedis, facials, etc). Recently, I asked the head stylist to cut my hair to the middle of my back, with the shortest layer being near my shoulders so I can still pull it back. She cut all my hair to my shoulders - 10 inches. After several attempts, I was finally able to speak with the manager. I simply and politely asked that I not be charged for the haircut. She committed to get back to me the next day. I never heard back, despite the fact that I called back twice more. Invariably, you’re eventually going to run into a problem as a customer. You can tell a lot about a company by the way they respond, or don’t in this case.
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Laura Thompson
Received a gift certificate for this spa and just made my appointment. I have not been to this spa yet but the appointment process had a lot to be desired. After providing my name the person on the phone noted that I had a gift certificate on file and still wanted a credit card to hold the appointment. I find this irritating in the fact that they already have the total amount of the service already paid for. Additionally, she further told me that if there was someone else that books a service for the same room right after me that my service may be cut short. Really? Shouldnt I get the total service that I booked? Needless to say, Ive disliked the process so far. Hopefully the service is better than making the appointment.
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Anna Grannes
Not sure what type of treatment or experience I had since I keep getting emails to review my service but I havent been in to Solimar for months - maybe almost a year. But thinking back to my last services so long ago, I had a series of bad haircuts so I now go someplace else. And my last two deep tissue massages - I was told they didnt have a therapist with the strength to get in to work my muscles out. I used to get really good ones from Taylor, but she went elsewhere. So I havent been back in a long time and I think they have my email attached to someone elses account. Used to love going to Solimar.
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Joel Krusemark
Have not had two very good experiences with this Spa!! The therapists have been great, but too bad management policys have to hinder them! Just made a appointment 30 mins ago, for a 30 min message because they couldnt do a hour because management decided to close early with the snow storm!! So I decided to cancel! There policy is a 24 hour cancellation, so I would be charged! Really!! I had also tried a coupon at Christmas that had alot of language that basically said we dont honor it! Sorry, last time for that spa!
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S Thomas
Great experience at Mall of America Spa. I received an ayurvedic massage with shirodhara. I usually like a deep tissue massage, but I wanted to try this service. The treatment is relaxing ( not to be compared to deep muscle massage) and I loved the 30 minutes of hot oil on the 3rd eye. Lisa, the massage therapist is very friendly and professional. She casually mentioned some great things about the owners ( I always like working with staff who enjoy where they work.) It was a fantastic experience!
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Susan Parks
I have been going to the same nail specialist for over 10 years!!! She is awesome and does a meticulous job. The shelak artificial nail coat is supposed to just last 2 weeks, and mine usually lasts longer, even though my hands are always in water, and my hands are always dry (more in the . winter) The people that work at Solimar are always very friendly, and professional and caring. I highly recommend them (especially for Moms day, weddings, birthdays etc.)
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Lauren Kortbein
Started going there for Shellac manicures and havent stopped! This is the only place Ive ever found that consistently does a great Shellac manicure, without bubbles or imperfections in the polish. Ive had numerous nail technicians and every single one was nice, easy to talk to and did a great job on my nails. They never skimp on giving the full manicure either, including a delicious smelling scrub and hand massage. Highly recommend!!
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valerie crawford
I love the peaceful feeling, Solimar provides before you experience their services. When you walk in the staff is polite and the waiting area is dim with soft relaxing sounds. You can wear a Solimar robe and sip on a cup of organic tea or drink cold water with a slice of lemon. Whether you are coming in for a pedicure or a message, Solimar will leave you feeling amazing.
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Kathleen Boulka
Ushered to a luxury locker room, I slipped into the supplied plush robe and slippers. I then proceeded to the relaxing waiting room where fruit, teas, and lemon water were available. I sipped tea with a warm neck wrap for a very short time and then was greeted by my therapist. She was professional and extremely skilled as she eased my pain. Am definitely returning!
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Chrissy McDonough
Ive been going here for years and will continue to return. Their prices seem high compared to options on Groupon or other locations, but its a spa experience with a chance to relax and unwind before and after your service. All the staff are warm and welcoming, always available to help and assure you enjoy your visit.
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Lisa Kosse
I had the pleasure of having 75 minute specialty massage (with coconut and lime) with Jess and it was hands down the most relaxing massage. The spa was courteous, professional and very friendly. It was worth every penny as I felt amazing when I left.
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Myron Howell
Bought my wife a gift certificate for her birthday and when she tried on three separate occasions to make an appointment the phone just rang. Im not impressed if this is the type of service she will receive once she actually gets through to someone.
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Anonymous User
The outside does not look like the inside. I was surprised by the ambiance it was very relaxing. The only downside was wait time arrived on time I waited approximately 30min (may have been a fluke). I will still go back for another message.
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Julie Schroeder
Beautiful Spa. Always have a great experience no matter who my massage therapist is. Highly recommend this place....Im never disappointed!
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Heather Tautges
They are open 7 days a week, which means there is a lot of flexibility for scheduling. See Danielle in the salin, shes excellent!
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Susan Seidl
Great service. I love the atmosphere! What a treat to spend time here.
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Julie B
Amazingly relaxing experience, every time.
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Natalie Hunter
LOVE, LOVE, LOVE THIS PLACE!!
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Connie Nelson
Excellent!