Juut Retail Store
| Address: | 8505 Valley Creek Rd, Woodbury, MN 55125, USA |
| Phone: | +1 651-734-9000 |
| Site: | juut.com |
| Rating: | 3.4 |
| Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 11AM–6PM |
Location
Photos 1
Reviews 5
MI
Michelle Murphy
Id give them a zero rating it this site allowed me - but it doesnt. Having spent close to at least $2K at this salon since March of this year (and its only 6 months later that Im writing this review) $600 for the hair (that they told me would last for one year - then of course the highlights each visit (which were fine) the initial haircut (which was fine) The initial appointment went fine but after the 2nd reapplication the hair started detaching and I had to go back in and have some reattached. After the 3rd reapplication within 4 days one fell out and I had to go back and they started claiming that the product is only guaranteed for 2 applications which was not what I was told. After many trips to the salon to get my extensions reattached I decided I needed to find a salon that did a better job. I was paying a lot of money plus tipping generously even for the many recurring reattachments. Plus I had continual problems with the extensions from Salon Juut being visible and they shouldnt be. I never had a prior problem at other salons. I requested to pick up my extra hair being held in the salon that I had already paid for but they refused to give me my product stating it was "part of their service and they couldnt give it back to me". Those in their possession are reusable. Ive had hair extensions off and on since 2010 and have always been able to keep them in my possession. So they have $300 worth of hair that they refuse to give me even though I paid for it. Extreme poor customer service.
A
Anonymous User
The management at this chain salon is horrible to deal with. They put up a great front until you need something or they need something from you. After an accounting error on my part they banished me from the salon. I will never do buisness with them again, they are rude and only concerned with the money they make-very greedy. They are also extremly overpriced and think their crap doesnt stink. I wish I had better things to say, but the stylists who work there are grreat, only wish I could continue to see them. There are so many Aveda Concept Salons in the cities, think long and hard before you choose this one- remember they are only in it for themselves...dont let their feel good front fool you.
JE
Jewel Love
Great experience here. Love the treatment you receive. The tea is great and the smell is relaxing. With this being said, I went here when I was a brunette (very easy to manage), so little room for a mistake or dissatisfied customer (blonde is a whole different level). In addition, I was not impressed with color line (Aveda). I felt like the color never held as well compared to other lines.
LO
Logan Mitton
Nothing but great service from this location. Always leave feeling great.
JU
Justin Taylor
I love Juut Woodbury, and have for years! LOVE AVEDA!