The UPS Store

1020 N Gloster St, Tupelo, MS 38804, USA

Address:	1020 N Gloster St, Tupelo, MS 38804, USA
Phone:	+1 662-840-7222
Site:	theupsstorelocal.com
Rating:	3.6
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed

Location

Photos 9

Reviews 15

Josh Evans

The worst customer service Ive ever had. I am in town on business and had something come up where I needed about 70 pages printed. The lady told me it was $2 to "rent" their computer and 8 cents a print for black and white. For starters, Ive never "rented" a computer when printing at other locations across the country. I had a PDF, XLS, and DOC files. The PDF is the only one I was able to print and the computer couldnt open the others. When I tell the lady she says that she can try on a computer behind the counter. She is successful. HOWEVER, she now charges me $3 since she had to do it. When I question the increase she says I should be happy she didnt charge me $2 for my computer use and another $2 for hers. I stated that is a horrible response to which she blurts out that thats how she was trained to do her job. When I ask how that even makes sense since its their computer that is faulty she then tells me to go to Office Max in the future if I dont like it. What a joke! I stop off a ups stores about once a month and this is by far the biggest joke of a place as far as customer service goes.

harold Cobb

I brought in items to be shipped, & had the misfortune of having "Nicole" wait on me. Very rude, argumentative, acted in a very unprofessional manner & very obnoxious. I seen why UPS cant get good help..Had to of scraped her off the bottom of the barrel. If & when I come back to this store, I wont use "Nicole" !

Paul Price

I was trying to return my ATT U verse Internet modem. I had all my necessary information. She said it was not in the system. Then had the nerve to cop an attitude with me. Very unprofessional. I would never do any future business with this particular store ever again. Customers beware.

Richelle Anderson

We have done business at the Gloster UPS store for years. The people there are super nice. This is the place where they know you by name. We had a box there as well as used them for shipping, printing, and a few other services. I highly recommend them!!

Leah Anon

Manager is unbelievably rude and ugly. I was told Id have a reprint of a PDF then received a phone call that they would NOT reprint my PDF, they threw away the original PDF, and I would not be refunded. $36 in their pocket for no product.

Keyur Parikh

The only ups store in tupelo, I cant complain, I have pre-printed boxes that Ive dropped off, straight forward process. I just wished they would have late hours, maybe on select days to close later like 9 pm etc.

Paige Holland

These folks are super nice and bend over backwards to take care of their customers and deliver the best possible service! Friendly faces and they truly care about their customers. Thats a rare thing these days!

Matt&Hannah Ring

Monica has been doing this job for 18 years and shes great at her job! Nicole has been doing it for 5 years and she knows what shes doing as well! Great customer service and always go above the call of duty!

Kristie Bowlin

We have had a mailbox with the UPS Store in Tupelo for years. We also use them for shipping and other services.They have always been efficient and professional!!

Carla Dunn

Awesome customer service! Monica and Nicole are the best!! They help keep our business operating smoothly! We will not go anywhere else!

Shane Robbins

People are not helpful and charge you for a piece of tape, something that FedEx or even the Post office doesnt do!

Daphne Bauer

Monica is a wonderful manager and has always gone above and beyond to take care of the customers.

David Estes

No internet and rude service, Dont bother!

Jameka Richardson-Parker

Great fast, friendly, helpful service!

Mary Donaly

Great service!