House Springs Discount Muffler

4525 Gravois Rd, House Springs, MO 63051, USA

Address:	4525 Gravois Rd, House Springs, MO 63051, USA
Phone:	+1 636-671-1333
Site:	housespringsdiscountmuffler.com
Rating:	3.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 9

Reviews 20

debbie stevens

I was told that I needed a complete exhaust system for my 2007 Mazda 5. They told me that was a dealer item only and could not be bought at an Auto Parts Store. They told me it would have to be ordered and would cost $900. or a bit more. Shocked by this, I called Auto Zone to see if this was true and sure enough they had what I needed for my Mazda at a cost of $115. <

Shawn ODonnell

Not only will they not honer an appointment when you call the day before to set one up. But when you ask them 3 times to provide you with a call and a quote before they being work they somehow forget. After 2 calls and finally getting a quote i was quick to reject their overpriced work only to find out they were halfway done with my exhaust work. They then proceeded to cut out their pipe which meant hacking up the ends of my muffler and provided y pipe. Not to mention running the sawzall along the side of my transmission crossmember, luckilly they did not do any damage aside from cosmetic. I understand their frustration to have to stop work but when they cant hold up their end of the deal or charge a decent price for 3 pieces of pipe their reaction of Yelling at me over the phone when i kindly said i would have to pass on having the work done was unacceptable.

Jason B

14 months and 13,000 miles after they did the repair work on my 2009 Honda Accord I experienced problems with the parts they had put on that was clearly no fault of theirs and they replaced everything at no charge to me, including labor. Plus they replaced the parts with higher grade items. They went WAY above and beyond and I was not expecting that! I would specify the parts and repairs but I dont want to subject them to everyone walking in expecting the same since this would have cost me around $800. I highly recommend them and they are also under somewhat new ownership that is trying to turn things around as far as service level.

Mark Matusiak

My wife has a slow leak in her car tire so I filled it up and took it to House Springs Discount Muffler with my two young children. The guys there had our car back to us in 40 minutes for about $40. The next morning I noticed the same tire was on its way to be flat again. I called them up when they opened and they asked to me bring it back. I dropped it off this time and within an hour I received a call back saying that they found a small nail and that the tire had been fixed. When I went to pick up the car they handed me the key back without any further charge. They stand by their work! Thank you House Springs Discount Muffler!

M MILLER

i would give them ZERO stars , took my jeep in on a friday to have a exhaust manifold gasket replaced. 6 days later and a 420.00 bill. that isnt right. thats not even it, taking off power steering pump , the broke pulley, so without asking , they purchased a belt and pulley. the belt was 91 dollars. the pulley was 31 dollars i paid the bill ,didnt look at receipt until yesterday . went out today to check oil, the long alternator bolt was half out , and nut was lying on old a/c pump bracket. WOW, never again

Brett Brown

After hearing some horror stories about this shop, but also hearing they do a great job from others (although at a slightly higher rate than other shops) I decided to have my work done here as it was close to home. All I can say is that I wish I hadnt. I would never consider going back there and would highly recommend you go to another shop for your work as this one was more expensive than most other shops in the area and was very unprofessional.

Anonymous User

Sent my 350z in Monday and i had a appointment I gave them five days before I called to check up on the clutch fix I told them about and they still havent touched it now on Friday 5 days later. They told me Ur clutch is out no sh** thats why its hear And they wont startin it till next Monday a week after not respectable shop at all they shouldnt be licensed for there work and they over prices everything. This place is a joke if u ask me!

Eli Counsell

The only reason this place is popular is because of location. I called to see if i could get my vehicle looked at, and the guy on the phone sounded like he didnt even want to talk to me. So i drove to fenton and had work done there, nicest people ive met in a while. Sorry but first impressions are everything.

Jacob Zahn

They dont give you an eestimaste if you call with business they saay theyll call you back aand never do. This plce is a rip off, a poor excuse for a business id trust and infant with m vehicle before them. Very rude, ridiculous pricing. Just avoid this place at all costs.

Vince Burress

The guy behind the counter is one of the rudest people I know. They have a reputation in the local community for being overpriced and doing work on peoples cars without prior authorization. I cannot emphasize enough find another place to go.

Anonymous User

Its always busy but my family has used them for over 20 years. They do good work. Ive tried other places closer to me in Fenton, but all the chain stores do is try to sell you stuff. Ill continue to make the drive to House Springs.

Daniel Burke

They welded up some flowmasters on my mustang for me, Got me in and our in less than 2 hours with no appointment. Beat every one of the big chain muffler shops price by 50%. They will get all my exhaust work.

John Logan

My wife took her envoy for a exhaust manifold leak. They fixed it right the first time without any surprises and treated her with respect. No problem too big for these guys.

Chad Carter

Had dual exhaust and Flow Master installed on my F150. Very fine work, looks and sounds awesome! fair priced too. Great staff. Thanks guys!

Daniel Hartman

Ive always used this shop and experienced great work done fast. I live in St. Louis now and still go there.

Nick Cozby

Excellent shop and they know what theyre doing. Very reasonably priced. Honest.

Rhonda Willmering

Thank you for getting me in and out on my Emissions on both vehicles.

Darlene Green

Gentlemen are very nice and informative

Kathy Evans

Best customer service and best rates