A1 South Self Storage

2915 S National Ave, Springfield, MO 65804, USA

Address:	2915 S National Ave, Springfield, MO 65804, USA
Phone:	+1 417-882-4419
Site:	a1self-storage.com
Rating:	3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 6

Reviews 7

Cassandra Lampen

This place is absolutely disgusting. when I initially rented this place, they wouldnt let me look at the unit before purchasing it. I still rented a small unit for 11 months which meant my 12 month was free. I started my contract on July 20. Getting to my unit the entire floor was covered in crickets. And Im not kidding. The ENTIRETY of the floor could not be seen. Because the units are only separated by plywood, bug bombing did nothing as the bomb drifted into the other units. The crickets atteacted spiders. I put my things in my unit and a month later I c and back and every surface was covered with webs and crickets. Despite that I continued my service with them. I tried to go get my last boxes out of my unit yesterday and the man on the phone immediately was rude. I asked why my code wasnt working and he said I hadnt paid the month. Since I knew I paid on July 20 of last year for 12 months I said I wasnt sure if maybe he had the wrong account. The man on the phone was incredibly rude saying I was lying about not getting the letter that said I needed to pay for my unit and that I was not allowed in to get my boxes. Ive worked customer service and there is no way that you should ever talk to a very confused customer in such a rude manner. After a 20 minute conversation and me ending in tears with the accusatory and hateful manner, he allowed my boyfriend to get my remaining boxes. When my boyfriend entered the office the man without any prompting said to his face, "you are a liar." I cannot believe the level of professionalism this business lacks and the cleanliness is despicable.

David Johnson

My storage unit was falling apart. The walls where plywood and where sinking in. They raised the price for the smaller unit and I got all my stuff out. Speaking to staff is difficult because they are hardly in the office. The really need to hire people to be in the office. They are nice people though.

Jason Brokate

Do not use this place. They charged me 95$ with a deposit and late fee for a small space equilevent of a small closet. My things were only in there 25 days. They shouldnt even get a star. The only reason i gave them 1 star is its required to write a review. DO NOT USE THIS PLACE!!!!!!!!!

Nicole Mallahan

I have rented a storage unit for almost four years. I have not had any problems with the customer service level or bugs. The lot is always clean and well maintained. For the location and price it is worth it.

Jai Jackson

Tracey and Cliff are amazing. Their cute little dog is so smart! I jave never had a single problem and I always feel like my things are safe!

Liz Frater

Clean, easy access, friendly staff.

Johnathan Griswold

Decent prices nice enough people.