Import Car Service

1901 S Stewart Ave, Springfield, MO 65804, USA

Address:	1901 S Stewart Ave, Springfield, MO 65804, USA
Phone:	+1 417-881-0101
Site:	importcarservice.biz
Rating:	4.4
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 11

Reviews 18

Scott Colona

If I could give zero starsi would ...First of all I brought my 2003 BMW.. from another shop because they are import repair shop ...well the car got some water in floor boards ....they told me I needed a alternater and battery for which they charged 880.00.....fixed nothing ..I didnt even need thoughs parts it turns out...then charged me another 200 and did nothing ..but look around so this shop charged me 1080..dollars and fixed nothing car not working ...they told me for 600 more replace 2 computers ..which also didnt need replacing ...I decided they had no clue ..just ripped me off ...with a smile ...I took the car home and on his pitiful advice to dump the car I hauled it back ..and I co worker bought it for 1000....I paid 5000..a year ago ....co worker just googled a few things found a wet fuse panel under passenger seat ...replaced for 40 dollars ....car runs great ....import repair just cost me 5000 .dollars on car ,then charged me 1080..more a didnt fix anything ...charged for parts I never needed....they should refund my money .Ive never heard of a shop charge so much and give a car back ....still broke down ....and co worker is backyard machanic fixed in 3 days for 40 dollars tell how this is possible ...do not take your car there ..they stole my money ..gave horrible advice cost me 6000 dollars in effect ...and never offered me any of my money back ...this place is horrible ....do not go there!!!.my name is Mr..Colona if you wanna refund my money for doing nothing to help!!!!!!

Mike Savu

Very unhappy with the service recently. My son took his 2008 Chevrolet Malibu there for an oil change and get estimate on repair of Door actuators. It was difficult to understand the service writer over the phone but he wanted to charge me $259.00, I argued that this was out of line and asked him to explain. He quickly lowered the price to $178.77 which was still high for a visual diagnosis of the door actuators (nothing removed) an Oil change (synthetic), Oil filter and air filter. They used to be pretty fairly priced but have turned into a CLIP JOINT. Frank the owner works in the back that way he does not have to look people in the face when he shoves it in the rear.

A J

I hsve brought my old BMW here 2-3 times with over the top customer service, always. I have dealt with 2-3 people and on all occasions its been great. I feel they are very honest, and thats hard to find in this business. Typically Id bring my car somewhere and oh instantly $1,000 worth of stuff needs fixed. These guys have been great. I sent my sister up there for some motor shifting issues and they fixed it without any issues. All quotes are accurate and I HIGHLY recommend them. This is a true customer review. Thanks for the great service guys! Our family will be coming there for many years to come!

Quinn Skierski

Import Car Service is great! We are from FL and were in the area for vacation. Our BMW started acting up. (If you have ever been 1,000 miles away from home and your car is breaking down, you will understand...) We called Russ and he said bring it right over. Within the hour he had given us "peace of mind" by telling us extensively what was happening and how he would fix it. Thank goodness it was something that could wait till we got home. We could not be more thankful for how quick he looked at our car and the peace of mind he gave us with his experienced knowledge.

Larry Blunk

A great shop tucked away behind some other businesses. Ive been driving and repairing German cars for years and never had any idea this shop was here. I was recently in a time crunch and didnt have the time to work on my 1993 M5. They diagnosed and fixed the problem very quickly and the price was very fair. They also have the equipment to work on my late model BMWs when the warranty runs out. Great and trustworthy shop that has been in the same location with the same owner for 30+ years... They must be doing something right!

Caleb Schlak

Been going here since January for any problem I might have. Russ is a very friendly man, and the technicians are great at what they do. Honest prices, no run arounds. They will tell you the price up front and fix what needs to be fixed and not break anything else in the process. A bit on the higher end of the price spectrum at 85 an hour for labour (I believe), but for the service and experience they all have there is worth it. I would recommend this shop for anything import.

Callie Bright

I have always had good service from you and a very friendly staff. I have recommended you to several friends but recently your labor rates seem to have risen dramatically. You used to be the lowest around but I have found recently that you seem to be the highest. What has changed? are you under new ownership? I hope you adjust your rates soon or your competition might just get some more business.

Jane Lake

Russ and the crew at ISC are so good, and so honest, I cannot tell you! I bought an older VW Beetle 1.8 turbo seven months ago....( it had major problems within the first week, so I took it to ISC for diagnoses.... they have been fair, and I have poured $$$$$ to get it up and going so I can trust it.) If you are a woman, and are worried about finding an honest shop for your import, this is it.

Brian Whitakker

Took my car here in November 2014 for a new clutch. had shifting issues a couple months later,took it in and they said they didnt know what problem I was having but saw nothing. now as of yesterday my transmission is some kind of dead and its least than 1000 miles past warranty so they want lots of money. Wouldnt even tell me what the problem is.

Lindsay Duede

Had a panic attack this morning over a check engine light. Absolutely no shops in town would see me. However, I called here and was getting my car checked out within minutes. These dudes are saviors today. Super friendly as well!

Mathew Deal

Mike and the guys are very knowledgeable and kind. They explain whats wrong and made it easy to understand. The prices were better then most other shops and you can tell Mike is passionate about his work.

Brad Wells

The work is good, the service is there but the prices and the billing quotes are outrageous man hours. For the level of professionalism they propose they severely lack timeliness.

Joyce Wood

ICS has worked on our Volvos for a number of years when the need arises. They are thorough, honest and reasonably priced. I highly recommend ICS for your import car needs.

Matt Miller

Excellent service. Very knowledgeable staff. When I asked around this was the most recommended shop . I wish Id have come here first.

Jesse Brooks

Good friendly staff. Might seem "know it all" at times but theyre honest and informative.

mike Ennes

Mike and Dustin took great care of me! Great mechanic!

Julia Bruce

Polite, professional service. Trustworthy people.

Lynn Quinn

Good service and honest prices!