Address: | 1652 Country Club Plaza Dr, St Charles, MO 63303, USA |
Phone: | +1 636-946-1200 |
Site: | gotodobbs.com |
Rating: | 3.6 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–7PM Closed |
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MattErika Garcia
I will forever come to dobbs and talk with Jim to set up all of my vehicle needs. I was having terrible luck finding a replacement tire when I randomly called Jim. He was courteous and quick with solutions to my problem. He was doing what was best for my situation instead of trying to upsell to something I didnt need. While they were mounting my replacement tire, they noticed a nail in another one. Instead of just patching it, which I have had happen in other places, him called me so I was aware of it and asked if his guys could patch it. I said absolutely!! The mechanics were fast and Jim was a joy to work with. Thank you dobbs st Charles off of country club!!
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Kaylie Obrien
DONT GO THERE! Got an oil change... dropped the truck off at 9 appointment and 12. Called at 6 and "oh we were just getting ready to call you." This has happened twice in a row! The last time 2 lug nuts came off in my hand and Im a weak girl! The only reason I checked the lug nuts is because some had that happen to them at the same place! Worst customer service and dont know what theyre doing!
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Alexis Wieds
Went in for an inspection and they said it passed except for a small leak in the radiator, which I had NEVER seen any spots under my car. Okay no big deal, except I only got a few miles away from Dobbs before my radiator blew. I highly doubt thats a coincidence, I dont recommend this place because there was nothing wrong with my radiator before.
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Carla Clark
Very very extremely happy with the help I received. Came here as a suggestion from another customer after receiving horrible treatment at another automotive facility. Supposedly more upscale.... NOT... Dobbs has ALWAYS been my automotive place of choice and I will never leave you again. CARLA CLARK... CUSTOMER FOR LIFE.....
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Chris Bennett
This place stinks. Took them 9 hours to replace two tires and and do an alignment. When I came in to pick the car up, guy at the desk told me they were "checking the alignment" which was code for "we didnt do it yet". Had to wait for another 45 minutes because apparently 9 hours wasnt long enough. Will never come back.
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Jay Blair
Drop my car off at 1pm for 4 new tires. Was told it was going told be done by the close of business. I told them I would pick it up first thing in the morning. When I arrived it was still sitting in the same spot with the spare still on! I grab the keys and went somewhere else. I would not recommend this place!
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Anonymous User
Had flat on 94 it was the closes place they replaced the tire just fine BUT said the upper and lower ball joints were bad and should be replaced . I took it to the dealer and to my surprise they did not need to be replaced also the quote was all most the same if i did need them i will not go to a Dobbs again
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Andrew Peake
This is the only Dobbs I willingly bring my car too. Ive had bad experiences at other Dobbs, but the workers here have always been up front and helpful. Dobbs will always be somewhat pricey, but they fixed my problem quickly and did good work without trying to upsell me.
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Ashley B
THIS PLACE IS HORRIBLE AND SLOWER THAN A SNAIL!! I WOULDNT SUGGEST MY WORST ENEMY TO GO THERE, THE CUSTOMER SERVICE IS HORRIBLE FROM THE STORE MANAGER TO THE CAR REPAIR MEN. IT TOOK 10 HOURS TO COMPLETE AN HOURS WORTH OF WORK. FIX IT YOURSELF BEFORE TAKING IT HERE .
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Jason Kirchofer
They were excellent! When a tire on my car went flat on the way to a date night they were able to get the tire repaired quickly and even provided us with a ride to our destination. Thank you once again!
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Mark Bylsma
Always friendly and straight forward. They will take the car in on last minutes notice and get me back on the road quickly. We have 4 cars in the family and they all go here.
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M. Black
Brought my car in at 9am. Said it would be ready at 3. Walked 2 miles to work. Walked 2 miles back got there at 3:10. Car never moved. Got my keys and went to Kelly Tire.
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sasha Baldwin
I walked in late for work due to a key in my tire, my Mr.Morris took my tire in asap and got me in and out within 30 minutes I am so happy I WILL BE back
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Matt Currier
the worst place ever took 6 hours to get an oil change when i had an appointment at noon. and i dropped my truck off at 9 am. dont go here
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Venetia Anderson
The service was quick and efficient! Jim went above and beyond! Thank you all so much! Ill be back on the road in no time!
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Hayden Dobyns
Mike was very professional and willing to help. He got me taken care of quickly and I was very happy with the service.
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Ste Y
If youre looking to have some high school kids work on your car they dont know what theyre doing take it here
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Michael Belcher
The best, most honest car service Ive ever received. These guys know what they are doing, and do it well.
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Joseph Clark
One is because I work there. The rest is because we go out of our way to help a customer anywy we can.
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Jason Spencer
Ive bought a few sets from here and been happy. Done a couple other repairs also.
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Triumph Freerunning
They sell you things you really dont want. Paid 177 dollars for an oil. Today.
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Ali Vasquez
These guys are great!! It is obvious they care about you and your vehicle!
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Becky Bates
Amazing service all around! This is a mechanic shop you know you can trust.
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austin hunt
Great store with nice people
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Franklin Johnson
Nice place good people
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Jim Forster
Always super friendly!
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Steve Wilson
Great service
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Chris Seeber
Overpriced