Firestone Complete Auto Care

11751 S 73rd St, Papillion, NE 68046, USA

Address:	11751 S 73rd St, Papillion, NE 68046, USA
Phone:	+1 402-913-3561
Site:	firestonecompleteautocare.com
Rating:	4.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM

Location

Photos 15

Reviews 15

Rob Erickson

Vanessa at the front desk is hands down one of the most friendly reps Ive ever worked with and remained helpful and friendly while working out some overcharges that happened. Above and beyond customer service. Tobby the technician was also an absolute expert at what he does. I brought in my car that had an absolutely horrible alignment and he was able to get the exact specs I was looking for. Great dude, great service. The shop is very clean and pretty new and the alignment rack is an in ground unit which is great for low/lowered cars. No worries about scraping the front on any ramps!

Alyssa Anthony

I have used this place for the past year or more and highly recommend them! Vanessa who seems to take a lot of my calls, is always extremely helpful and very knowledgable! They have always been willing to show me what is going on with my car and to give me other options, unlike most shops Ive dealt with. From my experiences, they also seem to try to do what they can to save me money (much appreciated!) Overall, I have been very happy with everything they do to make sure my car is taken care of and back on the road as quickly as possible.

Mitch McGill

I was passing through Omaha when I started having truck problems late Saturday before they closed. They diagnosed the issue but I was unable to get the needed part until the next morning. Even though they were booked up Sunday I was able to stay overnight and have my truck fixed the next day. Everyone was great there and I would recommend to anyone.

Jamie Hiemke

I got 2 flats tires while out of town and they were so incredibly accommodating! They gave me the number to a tow company and then fit me into their full schedule.....on a Sunday when everyone else was closed. Vanessa was VERY informative and so helpful. I will definitely come back if I have issues while out of town again!!!

Sami Pitts

Overall I was pleased with the service on my vehicle. They treated me nicely and got me in the next day. The honored my lifetime alignment with Tires Plus and although they didnt salvage the what they were trying to fix, it was still repairable with another solution. It has been a week since the service and so far so good.

Stacey Muller

Weve taken all 3 of our cars to Vanessa and her excellent crew of technicians over the last couple years. Front desk staff is always friendly, store is incredibly clean and service is as quick as possible. I highly recommend them to everyone who asks for car care locations.

Nicole Miller

The only place I take my car. Quick friendly service, and very honest. They never try and sale things that dont need done or take advantage of the fact your a female. I absolutely love the staff. Kevin and Jason have both helped me and are wonderful to work with

Gregory Ritzdorf

Outstanding car repair & customer service! My 2007 Toyota Highlander has 268,000 miles, but runs like new thanks to Vanessas excellent technicians like Ruth and Alex.

Hunter Sorge

This is the best Firestone around town. They know what theyre doing, and the management staff are great.

Herp Derp

More expensive than doing it your self. However they are the best price for interstate batteries .

Carrie Olerich

This is great, thoughtful, helpful car care and advice. Great people!!

Morgan Saunders

I was very impressed with customer service and quality. Quick too!

kyle vidan

Good service. Some novice mechanics, but competent work ethic.

Russ Ruszczyk

Nice waiting area, friendly efficient staff, reasonable price.