MOLLY MAID of West Clark

6040 Smoke Ranch Rd, Las Vegas, NV 89108, USA

Location

Photos 3

Reviews 4

Gabriel Abrao

Probably the worst experience I have ever had with a cleaning service. I had 2 ladies cleaning my 950 sqft condo (small place right) for a rate of $70 an hour for the two. not bad ok. well they spent an entire hour in my master bathroom which was pretty clean already, then they just vacuumed the master bedroom and wiped the blinds. then moved to the guest bathroom and spent another hour on that! and that bathroom was even more clean than the master bath. I had to cut them off after that bk I could see they were ripping me off badly. I walked through the area that they supposedly "deep cleaned" to find that the mirrors had streaks and water spots, the floor boars were never wiped down, the window sill below the blinds was still dusty, none of the cabinets or drawers were cleaned out, basically everything was half-assed all around and it cost me $140. If I were cleaning everything alone I could have accomplished more in half the time than two of them did in 2 hours. I suspect they were just doing everything they could to take as long as humanly possible and accomplish the least amount as possible in order to rip off the customer. I told them before they started to clean that I would like a basic and quick clean of the bathrooms, bedrooms, floors, and kitchen and they completely ripped me off. and as they were nearing the end of the second hour I told them that my wife was most concerned about cleaning the hardwood floors and the kitchen and their response after wasting my time doing about 30 min of work in 2 hours was that "if they were only getting paid for 2 hours then they only have 10 min left"... Total robbery considering a friend of mine has his entire 3 bedroom house cleaned every month by one person in 2 hours for $70... and Molly Maids couldnt clean more than a couple small apartment bathrooms in two hours and cost twice as much. We also gave the management an opportunity to correct the situation by explaining it to them and they were also unaccommodating. NEVER AGAIN!!!! Save yourself the head ace and spend your money with a different cleaning service.

Kandis Morris

Worst cleaning company Ive dealt with so far. I waited for over 2 hours for them to show up for the initial cleaning and nobody ever showed. I called, left messages, etc because Id been waiting all day for them. When Monday came and I called customer service they said The ladies showed up and I wasnt home. FALSE! I EVEN HAVE VIDEO CAMERAS ON MY HOME TO PROVE OTHERWISE! The customer service person was rude and said because I wasnt home they wont service me again. Their loss. I had quite a bit of business lined up for them with the exception that my home looked good. Now Ill be taking my business elsewhere and encourage the person that referred me and others to do the same!

Kathleen Davis

The workers are very through and clean things I havent even asked them to clean. They are very efficient and make my house sparkle. The workers are very friendly and personable. They show up at the scheduled time with wonderful smiling faces. I am very pleased and would highly recommend them to everyone.

Tyrone Shepheard

This Service is the most disrespectful cleaning service and the most unprofessional service in Nevada. Do not use this service! Period!