R & M Auto Repair Xperts

3190 E Sunset Rd C, Las Vegas, NV 89120, USA

Address:	3190 E Sunset Rd C, Las Vegas, NV 89120, USA
Phone:	+1 702-815-0444
Site:	randmautorepair.com
Rating:	4.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 100

Reviews 16

Tom Drozd

I fly in to Vegas and buy cars and trucks then drive them 2,200 miles back home. I am an intermediate level mechanic so can do most things myself , but 2,200 hundred miles from my shop its not so easy . I took a truck to R and M auto a couple of months ago for an oil change and their 27 point inspection, that went fairly well so I returned last week with two vehicles a 06 2500hd and a 06 Buick la crosse . I ask for some diagnostic work due to a metallic noise from a , as it turned out exhaust manifold leak and wanted the oil changed to see if the oil pressure would go up a bit more . I was concerned because the sound almost was collapsed lifter like and had changed pitch as I was driving in traffic and the oil pressure was below 40 at highway rpms, all this can be a symptom of the dreaded oil suction tube o ring failure. They figured out that I was ok in that it was only an exhaust leak and the oil pressure came back up with the new oil, so far so good . My complaint starts with the fact that when they changed the oil in the la crosse they dumped oil all over the intake and down the side of the motor and couldnt bother to clean the mess up , it was so bad that when they parked the car outside there was a pool of oil under the motor and it was still dripping to the extent that I was afraid something had happened to the engine. When I called the manager out on it he put it on the rack to check and told me the wind blew the oil all over the motor . He did a sloppy job of cleaning it off and I could smell burning oil so had to get the oil cleaned up myself as it was all over the intake and cooking . Next to the 06 2500 , I paid for dignostic work , oil change and 27 point inspection $149.00 ok but what kind of inspection fails to find two shot front wheel bearings , both sides as well as a couple tie rods and Pittman arm. Im lucky I went to a place on Fremont for new tires and that I checked it out when the guys jacked the truck up . Im talking major safety issue , really cant believe I couldnt hear the bearings when I was driving , but it had mud tires on and that masked the sound I guess . Anyway good luck with taking a car to this shop , I was willing to put the crazy unprofessional oil change down to things happen , but imagine hitting the freeway with two completely shot front wheel bearings , accident maybe tow truck for sure ,yeah thanks for being incompetent mechanics . Not amused by this absurd lack of workmanship . Whats more they lost the job as I had the tire shop on Fremont do all the work, total repair bill not including tires came to $876.40 They also missed a ply separation on the left rear of the lacrosse, major safety issue as well as a sidewall plug . So that car needed 2 new tires before it was safe . Go to Michoacán auto if you need competent work done . That area is sketchy but the shop is golden . R and M , you wont be getting any business from me , or from anyone I talk to . You guys really let me down and put my life and my friends life at risk.

James Hughes

CHECK RIPOFF REPORT FOR A FULL PROFILE OF THIS FACILITY. I worked with one of the owners of R&M Auto Repair, ROBERT ROMAINE, once. This was at Frank Lees Meineke/Meineke Serene. ROBERT ROMAINE was Frank Lees dirty work boy. Neither is a honest person. ROBERT ROMAINE is notorious for cheating old ladies and young girls. See Ripoff Report for full details. His talents are inaccurate diagnostics and not owning up to it. He will make up excuses to "explain" his shortcomings, and will not rectify, honestly, with his customers. He charges for parts that he doesnt install. R&M does have a couple of decent reviews. However, look at the wordings. These are family and friends that post these for him. THAT IS A COMMON TRICK IN HIS BUSINESS.

Wendy Rivera

Today I stopped in to get my breaks checked on my mini van. Dan at the front desk was awesome and so knowledgeable. As I told him that I really needed to go to work and couldnt wait the owner of the shop, Robert, drove me to work which was above and beyond Anything I could of asked for. I told him I was a single mom with 3 kids and needed to make sure my van was safe. These men took great care of not only my van but me. Robert picked me up after work and brought me back to the shop. My van is all fixed and breaks are fantastic!! Ladies, if your looking for a great auto repair shop that wont take advantage of you this is it!

Fawn Weigert

Just had my car worked on due to hearing squeeks when breaking. These guys are fast friendly and honest!!! There little office so so homey and comfey. Bathroom is even nice and clean! Which is shocking and rare at auto places!!! I recommend! I will be back and i will be spreading the word about this place and there friendly helpful and honest staff. Oh did i mention they were also affordable and fair priced. Love love love

Hernan Aguirre

At R&M I was able to find fair and competent auto service. They deliver as promised and are up front about needed repairs. I especially liked the fact that the manager kept in touch with me and the work was done right the first time.

Alexandria Pharos

So happy! These guys are the best Not only did they fix my car they showed me faulty defective work done by another mechanic. Always friendly always helpful I wont go anywhere else These guys are the best Thanks Robert and crew!

Jennifer Biniecki

The only place I will take my Jeep Wrangler in Las Vegas! Great customer service given by a very experienced team. If you are looking for honest and genuine people to work on your vehicle...go to R&M!

Dustin McLaughlin

Been going to R&M for over two years now and recommend their shop to everyone. From regular maintence to the occasionly unexpected issue, they cover all my vehicles needs.

Brian Robertson

Ive had both of my cars in for repairs. They were honest and priced well. I will continue to use them. In fact, I just called them for an estimate for another repair.

Anthony Wilhelm

Fantastic service! Robert and his staff take your analysis seriously, treat you with respect, and are straightforward when delivering their assessment of your vehicle.

Deborah Selof

They do all the maintenance and repairs on my truck and my van. They even helped me out when my husbands wheelchair lift got stuck!

William Rogers

Professional, personable, thorough, and fairly priced. Used them for regular maintenance and repairs.

Barbara Nielson

Great people and fantastic customer service! Robert and his team will treat you right!

Rick Emery

These guys are great and honest! I would recommend them to any of my circle.

Jeremy Miller

Very knowledgeable, helpful, and stand behind their work.

chad brown

No appointment got me in right away for an oil change.