Address: | 37 Oakwood Ave, City of Orange, NJ 07050, USA |
Phone: | +1 973-673-1744 |
Site: | extraspace.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM 10AM–3PM |
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Rasheeta Ceus
One of the employees is rude but the other was super nice. I dislike that there are no lights inside the actual storage unit. It was explained to me its because there are sprinkler system in the units but with technology these days a solar light, LED light or battery operated light could have been installed. It would have been nice when I went to see the space that I have to bring a padlock. I had to go and come back with a lock or dish out $20-$25 for one of theres. If you rent an apt and there is a rodent problem the owner is responsible to take care of it but if there is a rodent problem at the storage space they are not responsible according to their contract, something I disagree with. Overall I would recommend this place. It would be nice if they had cameras inside the housings where the units are.
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Diane Vargas
So I rented a unit here today after looking for a good place to put my furniture while my apartment is ready. I came in 2 days ago as they were closing and the girl behind the counter was friendly enough to help me. I came back today after shopping around and even though I found a place that was a little cheaper they were extremely dirty and unprofessional. I rather pay the extra $20 for the safety and comfort knowing that I can have piece of mind! Moving is stressful but they made the process a little more peaceful!!!!!! I recommend them to anyone!
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Jocelyn C
The customer service here was amazing and the staff is very nice. The place while not in a good area is very secure and clean.The guy Bryant who helped me move in was very nice and understanding about me not being able to move all my stuff by myself . He helped me move it and made sure I could remember where my unit was. While everyone is there is very nice I recomend asking for Bryant to assist you. He was an outstanding example of courtioseness and respect. This company is one of the best storage facilities I have used.
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Iulia vesel
The customer service here is definitely top notch! Enrique, the store manager, was incredibly helpful and effective. He gave me a great deal and made sure I dont pay extra when I dont have to. He was incredibly friendly and positive and really made my experience here as easy as it could be. I would recommend him and the facility to anyone in need. Definitely will be my first choice whenever Im in need of a storage place.
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Charmaine F
My boyfriend and I needed a storage unit in a hurry and at a reasonable price . We came to Extra Space Storage after 3 other attempts at other companies, and we immediately wished this was our first stop. Enrique and Tina greeted us with a smile and took care of our needs and offered us the best rates for our situation. I recommend this place to any who needs a great storage place with EXTRAordinary service!!!!
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Anonymous User
DO NOT RENT WITH THEM!!!!! I had my unit about 2 years and my rent we up 4 times. I couldnt wait to leave them!!! and also whatever the price, they dont tell you about the extra 12 to 15 insurance fee....Yes its nice and friendly ppl but your paying tooo much.. all in total for a small space I had from $35 to 47 ended in 2 years 66.00 for the same small unit.. crazy!!!
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KinaSimonE UnderratedFashion
As soon as I walked up I received great customer service the store manager Enrique provided me with great customer service every step of the way I received information that was greatly needed and I would definitely recommend this if your looking for storage unit in this area or have school in this area or family. All around five stars.
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darlene clemons
My experience with Tinea was such a pleasure she made my husband and I feel comfortable and she also explained everything to our understanding she was pleasant, well organized and assured us that our belonging were safe. Thanks again Tinea you are a professional. I would recommend others to ExtraSpace Storage.
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April Aulston
Sue and mario are the greatest most professional nicest people I have ever encountered. They are very helpful and polite Sue counted $300 in quarters for me, even though the store does not take that much change and Mario is so nice and helpful he is the man. This place is awesome. Service always pleasant.
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Garrielle Presendieu
Sue was very nice and an so helpful to me thank you so much for all you help. Your customer service skill are excellent. Keep up the good work this company is very luck to have you working for them. This is the place to rent if your looking for storage with great people who will go out their way for you
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Susana Huaman
Sue was EXTREMELY helpful! Very attentive to our needs and made our time at extra storage very pleasant. We will be coming back to this storage unit in the future because of people like her! If more people cared about their customers like Sue you guys would have many more customers! THANK YOU SUE!
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Cheryl Muhammad
My experience at Extra Space Storage turned out to be a very good choice. I was going through a very difficult time and Nelson worked everything out to ensure that my storage would be handled and it was. Kudos to Nelson and Extra Storage Space a very convenient location and good customer service.
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Sadia Laronde
Enrique was good customer service when it came to me moving my stuff out of the storage unit and inside he was a great do and I appreciate it is great service thank you again every day if I ever need to use you guys again I definitely will alright let me out movie so what we going to Nanas house
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Alecki Adonis
Enrique was like my light at the end of a very dark tunnel. He was helpful and talked me through the steps of the different units available. Enrique you are the best and you made my day with your light mood and answers to all my questions. Thank you for your help and for making my laugh.
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Mia Cassell
Sue-Ellen, she was nice very informal and answered all the questions I had. Moving is already stressful being pregnant is even more stressful. But she was patient nice and informal. Way better than uhaul. They should get rental trucks. But awesome place and awesome service. Thank you Sue
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Albert Cowles
This place was awesome. I met everyone on the team at different times. The last few times I met Enrique the Store Manager who was very professional and accommodating. His team was also professional and courteous in person as well as over the phone. Great jobs guys keep it up.
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Lavone Dewitt
I have absolutely no complaints about this place!!! ExtraSpace Storage was very professional and very helpful.... Bryant was very patient and went over every detail with me .......Id recommend this place to anyone looking to store items, long term or short term Go See Bryant Dipre
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SOTO Supreme
I went to extra space storage to store my items.The staff was really helpful. I got a lot of help from raven and Francisco who helped me find the right fit for all the items i had no room for in my house. They went above and beyond they were really friendly and professional.
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carmenLucia PWR
I rented a unit at this extra space and Danielle was very friendly and knowledgeable. She showed me the right size I needed and made sure that my items was protected with the insurance I needed to cover my valuables. I recommend them to anyone that needs storage.