CubeSmart Self Storage

Address:	277 US-46, Parsippany, NJ 07054, USA
Phone:	+1 973-575-6682
Site:	cubesmart.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 57

Reviews 19

Arianna Clearday

This place is by far the worst storage unit Ive ever seen or used. Everything is crudely bolted together. The elevator is laughably slow. There are nails sticking out of the ceilings. The carts are all barely usable; all have crooked wheels and are not level. The units themselves have no lighting and pieces of sharp metal dangling from above. There is a an open space between units from the ceiling to about a foot down, meaning someone next to you could reach into your unit and grab or touch something, or even put something into your unit. There were people using an outdoor unit to run their auto repair businesses out of, with jacked up cars out in the parking lot, giving estimates on repairs, and drinking beer out in the open. UNREAL. And, you will problems reaching them on the phone and/or paying your bill. Trust me. This place is a horrible joke. I cant believe this place stays open.

Mary Schworn

I am currently leasing a 2nd unit. I upgraded. The available accommodations , location, customer service, moving equipment and van all free for my use, at such a reasonable rate made this a no-brainer for me. My sales manager, Ed, was patient and kind as I asked a million questions. I will continue referring friends and family. My only concern has been that once the office is closed, there are no restrooms available. I understand the reasoning behind it, but it has been an issue at times. Also, Ive talked with several Others who said having vending machines available would be helpful. Regardless, Im a satisfied customer.

As kb

Dave Brown was the person who helped me and he put in a lot of effort to make sure I was happy with my space. He looked to see if there were any promotions and was very helpful & informative. I would have given 5 stars but I am pretty sure the space is a bit smaller than advertised. In a different place, but same size unit, I had two pieces of equipment (one was huge) that I got rid of. What was left JUST fit into this current unit. I would not have been able to fit the equipment if I still had them. But, since what I do have does fit and I love the access and the price is very good, I am very pleased nonetheless.

Ed Siegel

From the first step in to the office, Peggy was wonderful and made my experience fantastic. Though the call center misguided me about a rental truck, Peggy ensured that I would have one and took care of it. The facility is clean, the storage unit is fantastic. My only qualm is that I had to buy one of their cylinder locks when I already have a lock that I wanted to use. I wish they gave me an option rather than dictating what I can use. However, the price is great; especially since all the other storage places around here are much more expensive.

Stacey Citro

I contacted several facilities for storage and moving truck. I was able to find both at cube smart for a great price. The grounds are kept immaculate and the customer service from everyone ed, emerald and elvis at Parsippany location was wonderful. Ed was very informative helpful polite empathetic and compassionate toward my situation and need for the unit. Ed is what sold me and I made the decision as soon as we were done going over everything. I would use cube smart again in future and recommended to others .

Robert Sessoms III

Honestly, I wish there was such a thing as 0 stars, because 1 star is way too much credit. Elvis is NOT a nice person and he does not go above and beyond to help his customers AT ALL. I asked him once to add my name to my wifes account and was told that it could not be done. I called the 800 number and they did it right away. He also treats his employees just as horrible as he does his customers. Not sure how he was able to get any good reviews. I think theyre staged.

Stephanie Wilson

The woman who assisted me was great and knowledgeable. She showed me my unit and explained all the lease information. However, I never received a confirmation call online and showed up without my homeowners insurance copy or a lock. I had to purchase their insurance and lock or I could not sign the agreement. I was extremely disappointed that this information was not given in advance.

Daniel Villacorta

I needed a storage fast and at an economical rate. First time I shopped for a storage unit so I didnt know what I was in store for. Luckily Elvis at Cubesmart helped me out and made the entire process smooth. He was thorough in explaining rates and gladly showed me different units that would accomadate my needs. Without his help, I would be lost. Thanks again to Elvis and Cubesmart

Nicholas DeAngelo

The place is very clean the staff was very professional. Felt bad for Elvis because he was the only one at the location at the time when it first opened and had a bunch of people come in including my self and he was able to find me the unit I was looking for very quickly and expedited the process smoothly. I would definitely recommend this place 100%

Esther Carela

Elvis Lugo was awesome. Courteous, efficient and friendly. Its what I expect and deserve as a customer. I have a competitors storage facility 1 mile from my home but the staff was so petulant, condescending and rude that I went over to CubeSmart 8 miles away and have nothing to regret! Kuddos to him and his supervisors at CubeSmart!

Sean McFeely

Very friendly and responsive. The free truck was nice. Make sure you have them lift the door of the unit you are looking at . There was an unexpected lip in our unit which we specifically asked about. We can work around it, but should have opened the unit.

Robert Leeder

This location was undergoing some construction, but still everything worked well. You have a manger at this location who is extremely helpful. His name is Elvis. Your company is fortunate to have him. I have absolutely no complaints whatsoever. Bob Leeder

Leah W

This location is not only beautiful but the folks that work there are so helpful and patient. Dave Brown the manager and Solange DeLosAngeles also a manager are fantastic people in general and just a pleasure to work with. I highly recommend this location.

ianto roberts

The guys were accommodating, willing and knowledgeable and good at relating to a new customer. You will be in good hands. The facility is easy to navigate and works perfectly well for the purpose of inexpensive storage. 5stars indeed. Thanks guys.

Ryan Leonardow

Great place and Elvis helped me out a lot with my first time storing things. First month is free and all of my things are on the first floor. This place is great for a start up business. Everyone store your belongs at cube smart. Be smart go here!

Maria Darby

We had a great experience working with Elvis at CubeSmart. He helped coordinate the use of the rental truck for our move, and was understanding of our needs being that were a non-profit.

Shuo Jiao

Amazing place!!!! Awesome service!!!! Solange was great!!!!!! She took her time showing us different options... and putting our priority first!!! Great experience!!!! Great price!!!!

Rosalie Jones

Very clean, better price and great customer service! First good impression as soon as we arrived. We are new customers and first time renters and are very pleased with their service.

Robert Hayes

The young lady (salange), was very very nice and supportive. I would definitely recommend 277 rt 46 to anyone not requiring a loading dock, but appreciates great customer service.