Meineke Car Care Center

Address:	235 E McFarlan St, Dover, NJ 07801, USA
Phone:	+1 973-556-4913
Site:	meineke.com
Rating:	3.3
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed

Location

Photos 6

Reviews 8

Anonymous User

I came in to replace a really rotted muffler. Now, Ive owned cars for 30 years and most mechanics never disappoint me in the sense that I can drop the car off for an alignment and that phone call comes in telling me that I need a new front end. At this place, the guys were very honest with me. They told me that they could save the pipes and the cat convertor and just replace the muffler, which they did with their brand of stainless and the mechanic did a really good welding job. Plus, they said they had to replace the hangers but the mechanic decided that my old ones were good enough to reuse. They also pointed out some other things that needed to get fixed. I got a quote for that work that was very fair and they charged me $90 for the muffler - same price as if I bought it at Autozone, plus $90 in labor. The mechanic spent two hours working on that muffler (I watched him), so that seems really fair to me. The quote for the other work was also right on the money, cheap, even. So, I would really recommend them. In fact, Im bringing my newest junker in tomorrow to get a loose pipe fixed. By the way, dont be swayed by fake reviews like another I see here. If somebody goes in for a $30 brake job (in what year? 1960?) and gets charged $800, it sure was with their knowledge and permission, so, come on. No, I really liked these guys for the quality of the work and for the fact that it cost what they said it would without pumping my wallet for more. On the other hand, a similar shop in Newton charged me $180 just to do a weld on a pipe I hit with something on the highway.

Dustin Needham

Dangerous to do business with this location. One of my technicians had a small gas leak in his Chevy HHR. Company decided to take it to this location. The manager said no problem free estimate. We deliver the car there yesterday for the estimate. The manager sent me a text with a picture of the $2,500 estimate on it. When I called him about it , he used the words "take it or leave it, spare me the details." Our fleet manager got involved and said they were quadrupling the cost for parts and adding an additional 8 hours of unnecessary labor verses what the books said. I should go elsewhere. Sent a technician in a taxi to pick up the vehicle. When the tech got there he found that the mechanic had already cut and removed both gas lines from the vehicle. The car was in driving condition when it was dropped off. The Meineke had disabled the car and refused to put the gas lines back on. We had to call a tow truck and bring the vehicle to another mechanic 0.3 miles away. The 2nd mechanic has been great. Considering taking legal action against this franchise.

Kristi

DO NOT go to this place!!! Had my brakes done and two new tires put on in 11/15. The brakes continue to squeak to this day-despite being "fine"! Suffered a blow out on route 80 (did not hit a thing, despite their insistence that I simply MUST have). They would not honor the tire warranty. Additionally, they could not agree on whether or not I needed a new rim! Owner says I dont, worker says I do! An hour and 15 minutes later, they come back and tell me they dont have a rim in stock NOR do they have a tire!!! By this point, I had enough and instructed them to put the donut back on as I was leaving. Things escalated very quickly verbally. They have zero respect for women and zero customer service skills!! Do NOT GIVE THEM YOUR MONEY!!! I promptly left, took the car to Lakeside Tire and Auto Services in Hopatcong, and was on my way within half an hour!!! New tire, same rim only buffed up a lil bit by the owner, and ten dollars cheaper! I will never patronize this Meineke again.

Crystal Hamai

I took my car in for an oil change. They are supposed to rotate the tires, which Im almost certain they did not, since I could see them working on my car. But since I wasnt watching like a hawk, I couldnt say for sure and so did not question them. They told me that my front struts were leaking, my alignment was off and I needed two new tires. It took about 15 minutes for him to give me a price quote, totaling over $500. I took my car to my dealership two days later, and told them to check the struts, brakes and suspension. They drove the car and inspected it, and found nothing wrong. Since the dealer will try to sell you the shirt off your back and didnt find anything to charge me for, Im glad I didnt pay to have something fixed that wasnt broken. Not going back there, for sure.

Colleen Fiorello

I have been taking my cars here for years. They are always helpful and friendly and always give me a fair price. One of the first times I went there was a problem with my brakes that had been done elsewhere and the owner told me that he could fix it, but that I should go back to the people who put them in and make them fix it for free. I appreciated him not taking my money when he couldve and always go back there now and have always been treated well. There have been times when I couldnt afford all the work I needed and they always work with me on what is urgent and what can wait. I was there again this morning and despite them being busy, I was in and out in less than an hour. Nice people and great service!

Selvin F

horrible coming here is the worst thing that you could do for your car because they will fix one thing and then ruin another thing ontop of that the workers are extremely rude. I came here and they ruined my o2 sensor and tried charging me 80 dollars for it when they are 20 bucks for the model car that i have and ontop of that at first they didnt know what was wrong and i went to another mechanic to see what it was and he told me it was that and came back to them and they said it was that. they dont take responsibilty for anything I WENT IN WITH NO CHECK ENGINE LIGHT AND CAME OUT WITH CHECK ENGINE LINE. NEVER COME HERE IF YOU KNOW WHAT IS GOOD FOR YOUR CAR

Tyler P

Do not take your car here. They botched a simple oil change on my vehicle, mainly because the guy working there had no experience except perhaps with substance abuse. A few days later I noticed a small but persistent drip coming from my vehicle. The owner denied responsibility and offered the solution that he would give me a quote on a repair of a problem his business caused. I have no intention of letting them touch my car again but do intend on seeing if an action in small claims court is feasible. Avoid this establishment if you care about your car

Herb Mordkoff

I went in for the free veterans day oil change and was treated like royalty. The guys at the counter shook my hand and thanked me for my service. They got my car on a lift only 10 minutes past my appointment time and they were loaded up with veterans who came in for an oil change. Not only did I get an oil change they served coffee and Danish so I had breakfast while my car was serviced. What a great organization and thank you Meineke for your appreciation of all of us veterans. Herb Mordkoff, Korean War Veteran, Rockaway, NJ