American Tire & Auto Care

281 US-22, Green Brook Township, NJ 08812, USA

Address:	281 US-22, Green Brook Township, NJ 08812, USA
Phone:	+1 732-474-6555
Site:	americantires.net
Rating:	4.3
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–5PM Closed

Location

Photos 83

Reviews 5

Dylan Faist

I never post reviews for anything but I cant resist doing this one: Needed a wheel alignment on my 67 Camaro and brought it here. It ended up needing the control arms shimmed to adjust the camber. Car was there for a couple of hours and alignment was completed correctly. I have done all of the work myself on the car and NOT ONCE have I brought it to another mechanic to be worked on. Only reason why I brought it here is because I do not own an alignment rack (the only way to accurately align the vehicles steering components). Here is where the issue is: Although there is no way to prove it as it has been too long (few months) since I was there with the car and if there is any video footage, it is probably gone by now, I can only make an accusations. My brand new transmission (with an external cooler that is separate from the engine coolant) that I installed completely myself was somehow flooded with water. It was only after I had brought it for alignment is when I started noticing issues (slipping, unusual knocking noises in 1st and reverse gears, and eventually 4th gear failure). Recently dropped the drain pan and noticed nothing but clutches and strawberry milkshake (see my pictures). I never drove it through water, all trans fluid poured into the unit was all out of a sealed container, and is using an external cooler (will never make contact with engine coolant which has water mixed in it), and all other components are sealed. I had to drop my transmission with less than 70 miles on it and now have to get it fully overhauled by the transmission company I bought it from. Whether it was done accidentally or on purpose by the technician (jealousy, maybe?), I will never know but what I do know is I need to pay for a trans overhaul, a new torque converter, and all new transmission components that are contaminated and all of that money is out of pocket which I dont have making my car nothing more than a paper weight. If I had realized sooner I wouldve filed a summons to court and requested all camera footage recorded while the car was there to be submitted and made them pay for the damage. Only thing I can do now is post my story and let you decide whether or not you can trust them with your car.

Bill Fricke

I had once given these guys stellar reviews. But that has unfortunately changed. They recently were quite unfriendly and even hostile in their interaction. When I inquired about whether or not the amount that was quoted was due to them actually having done the work as it was not explained to me that the numbers rolling off this gentlemans tongue were just a quote, I was immediately snapped at and told that the ridiculously high fee was special for someone like me a loyal patron. Needless to say, after examining their astronomical fee I took the car to a local place that I love off Talmadge and Vosseler in Bound Brook, and was told that the crappy job American Tire had done recently and charged me for, ( and was planning on charging me for again, how kind) was not holding up causing me to have to go back there again for the same problem a faulty window regulator. As it turned out it didnt need the part they claimed it did for 200.00 and it didnt need to cost a total of 500.00 either. American Tire can be deceptively kind but after this last trip and having to deal with this crap I wouldt recommend them for anything. I feel used by them and I feel like I cant trust them. It is a shame that this has transpired but you know life is to learn. My recommendation is to go to a place you trust. Me, I go to my man Don and get the 411 as it truly is not as hed like it to be bur rather exactly how it is. He is fair, empathic and sweet 3 characteristics I hold dear and respect. Too bad American Tire~ You wont have us to kick around any more.

Parag V

Edit to my review; 2/2014: I have had my car at ATAC many times, and they have done a few things totally incorrectly. They replaced tie rod ends that conveniently were damaged after 14 months again, and also I have had my front rims balanced here a couple of times, both times the vibration is unbearable afterwards and I have to get them re-done elsewhere. I am probably going to stop going to this shop altogether. Also when they recently remounted and balanced my tire, they failed to notice about 1" of travel on my control arm due to a worn bushing. This was easily and clearly seen by the next shop that did the re-balancing and will be fixing the rest of this. OLD REVIEW: I like this repair shop for two reasons, they are pretty fair in terms of the value they place on each customer. Many repair shops are business only and are not very good with customer oriented services. The prices at AT&AC are not the lowest around, they do however seem to care and value you as a customer, and the repairs they did on my vehicle were done very well and fixed the issues I had been having. The shop I took it to previously did a poor job, and AT&AC fixed that, and resolved another issue I had. Was it more than I wanted to spend? Absolutely, but its not often that you do not have further problems with your vehicle then you originally thought in most cases. I appreciate the treatment I received there, and I would go back again.

Beachdigr Beachdigr

I am writing this review because of the high level of customer service we received from Travis at the Green Brook location. We got a flat in one of the run flat tires on our van on a Thursday night and were able to limp to another, closer tire seller; we called that night and they assured us they would have a set of four DriveGuard tires for us Friday morning. Needless to say, they did not have them on Friday; we needed the van for a trip so I began a mad scramble to find the tires. After contacting five other tire stores (who couldnt get the tires we wanted until Saturday or later but could get a different tire) I happened upon Travis; he asked me to give him some time to see if he could find them and said he would call me back. About twenty minutes later, Travis called me back and said he found them and would definitely have them for us by early afternoon. Knowing how desperate we were, he could have taken advantage with the price but he was very competitive ( I wasnt going to argue over $5.00 considering how much work he put in to earn our business). He called us with updates as the tires made their way to him since we would have to drive our lame van over to him on the existing tires (no spare in our model). He promised a time that our van would be ready and delivered on it. I would highly recommend Travis and American Tire & Auto of Green Brook.

Steven Matarazzo

I used to frequent the American Tire & Auto Care shop in Old Bridge, NJ. I have always had good business with them. So when I moved away from Old Bridge I found their Green Brook location. Im happy to say that the same great service and knowledge from their Old Bridge location is present at their Green Brook location as well. Ive gone to them for simple procedures (flat tire, oil change, etc) and for more complex issues (damage to a vehicle) and every time they treated me kindly and helped me understand what needed to be done to the vehicle in a simple way. They never made me feel ashamed for not knowing cars inside and out. Sometimes their estimate times can be a bit off, especially if theyre busy. But every single place Ive been to does this from time to time. Definitely not a deal-breaker, just be aware of it. However their lounge has complimentary water, coffee, wireless internet access, and a TV. So as long as youre not on a tight schedule, relax and bring your laptop while they work on your car.