Firestone Complete Auto Care

Address:	490 Haledon Ave, Haledon, NJ 07508, USA
Phone:	+1 862-203-2104
Site:	firestonecompleteautocare.com
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 39

Reviews 17

Kamalaksha Das

First and last time! I have been a returning customer at Firestone, Princeton area for their nice and reasonably priced service. Recently I moved here and visited this firestone for a "Service Engine Soon" light was on. I knew the reason and told them already where the problem is as someone already diagnosed for me and explained me the code: P0447. However, firestone said, they still want to diagnose the car. I said okay and left my car there. When I got a call, Frank told me they will have to replace the vapor valve which is $200 bucks plus service and labor cost extra totaling $394. It was wayyyyy high then my expectation. When I told him that if I get the valve for you, can you fix it...because the valve actually costs $60 - $70 bucks. He denied giving me a wired example "if you go to a restaurant and give them a piece of meat and ask to cook...will they?" I had no choice so had to give a go ahead. Here is the itemized bill.... Engine Diagnostic Service : $89.99 (why the hell they diagnosed when I already pointed where the issue is?) Vapor Canister Valve : $219.99 (Can you believe this???) Replace valve labor : $50.40 with some tax and supplies, it was $394.62!!! Ill tell my friends not to go there for sure.

Cirilo Jagopaas

These guys had done a terrible job on me. They had changed a new tire in my car on April 12, 2017 but the guy had not tightened the nuts, I almost got an accident on the highway knowing that the wheel on rear right side had loosened. The wheel was wobbling. I wonder why there was a harsh noise and when I checked it out, two nuts were lost. It makes my life at danger. Luckily I had notice it before I made an accident on the highway. Please check customer service no. 129087 store no 019933 service advisor Edward and technician Lionel. I am consulting the case to my lawyer.

samedin zeneli

Went to change two tires and axel today thinking my coupon will work Frank told me those kind of tires are somewhere in New york and that he is not going to get them for me something he didnt have to say it I wasnt asking for that then other tires and axel cost me way more than i was expecting and I Needed little time to think to go or not with other tire brand he was impatient on every question I had. He was definitely the reason I didnt go back and will never probably.

Alex Solomonovic

Since I started coming to this location, I always felt welcome and appreciated as a customer, by all service representatives. They were always open to work with my schedule, provided honest advice and excellent service. Prices are reasonable and car was always ready on time, as promised. I highly recommend this shop!

Donte McClease

These guys are really awesome! They truly work with you and also fill you in on other issues with your car even if you just come in for an oil change. They have reasonable prices. If you want your car looked at I recommend firestone on haledon Ave. The store manager Frank is a very big help

Ana Guerrero

I was asking question on how the car gets diagnosed and Frank was rude and with a nasty attitude. He told me he is not going to sugar code it and that he was busy. Bad customer service.

Ilise Cohn

Kassandra and Frank took great care of me and my vehicle. Most appreciative of their respect for my budget while making sure my car was safe on the road. Highly recommend.

Flora Hsu

Very friendly staff, prompt service, you cant ask for more. I will highly recommend this place.

Arom Ahmed

You need a doctor to save your life. As for firestone, they can save your day.

Sr Maryann Schaefer

YOucan count on them and their expertise. Very nice and professional.

DE E

They get the job done in a Timely manner. I trust their work.

Elizabeth Manzella

Experienced, courteous and fast. Highly Recommend.

Ben Stout

Always have a great experience at this location