US Post Office
| Address: | 614 Cranbury Rd, East Brunswick, NJ 08816, USA |
| Phone: | +1 732-257-6270 |
| Site: | usps.com |
| Rating: | 1.4 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
Location
Photos 1
Reviews 7
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Serena Marissa Shah
Honestly, I wish there was a way I could give this Post Office 0 Stars. Ive lived in East Brunswick for over 10 years and have had to deal with this post office several times, and all I can say is that Ive never dealt with such unprofessional, unpleasant, and clueless people anywhere else. Every establishment has their ups and downs, and I understand that. However, Ive never had a single pleasant experience at this place. The desk attendants are very demeaning and rude to everyone. On numerous occasions, I have seen these women get short with people who come in with an issue, and instead of apologizing, they tried to put the blame on them or get out of having to do their job. They also never seem to give the correct information . Ive been told by headquarters not to listen to them because the information was wrong and I have lost many important packages because of them. I think that they dont always know the answers so they just tell you whatever they want instead of finding out. No matter how sweet and pleasant you are when you come in, they will be rude- unless all you are doing is buying a stamp. Well, atleast they are consistent- consistently terrible at there jobs. Management really needs to do something about it, but seeing as how so many people have already complained and nothing has. Even done, I guess nothing is likely to change anytime soon. My advice? Try to just avoid going there if possible, or atleast take a xanax before you go! Haha!
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Stephani Velloso
I moved to this area recently and in the past 3 months I got more than 4 packages and mail delivered to my neighbors, got 3 of my neighbors packages delivered to me. One of them opened up my package by mistake bc she was also waiting for a package ! When I called to complaint its nobodys fault but the person who opened! Now if the person is like me that receives package every single day, will she check for right info before opening ? No ! So its not the persons fault but who delivered wrong. Im so fed up with this people, Ive been calling all morning and they put me on hold or hang up after Ive been on hold, not letting me even speak first . The reason the packages always gets delivered to the wrong address is because the mail lady is always on her dam phone ! And its always someone different ! I would upload a picture of her on her phone while driving/ delivering the mail but I did send them to the HQ! If you cant be professional then dont take this kind job. Ive had legal documents delivered to the wrong address and this is serious !
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Elizabeth Martinez
Beware of this post office! Contents of the package were stolen! Theres thieves here! I sent a package of Christmas gifts from this post office to the Midwest. When it arrived at its destination the box was missing half of its contents. Upon closer look, it was noticeable that the box received was a completely different box than the one sent. The box sent had been a large ready post box bought a USPS, while this box had no markings. It was clear that someone or more people had opened the box, stolen half of the contents, and repackaged in a different box. Then they had cut the addresses and labels from the previous box and taped them onto the new box. I cant be sure which post office it happened, but when we checked the tracking we noticed that the box had spent a few days in the post office before being sent out making it the more likely suspect. In my opinion it just bolsters the case for private companies like fedex or ups being used for packages. When I called to complain the staff person was rude and dismissive.
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atila vera jaimes
Went to the post office on Cranberry Rd. in East Brunswick to mail an international package. Ms. Katrina (desk attendant) was very nasty and unhelpful. I could tell she was unwilling to deal with an uncommon situation so she reflected it in her behavior towards me. She was so selfish that she did not realized I had to write a different label because of her. I had to change package type because of her and after 30 minutes preparing my package I had to change my mind because of her inability to recall the price she originally gave me. Perhaps she should be reminded that the East Brunswick residents are paying her salary. This office has been a problem for customer service for a while now and I think the problem must be the supervisor there who nurtures this type of behavior and does not provide proper guidance. I hope the government closes this location so Ms. Katrina can go and work for the food industry where she doesnt have to deal with the public.
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Lisa M
My mail carrier cannot get it right. Im not sure what kind of test you have to take to deliver mail but even I know that if the flag is up, there is mail for him to take. Once he takes the mail out of the box he should put it down. Never. N-E-V-E-R. Ive left notes in the mailbox reminding him to put the flag down when he takes the mail. Some days he puts my incoming mail on top of outgoing stuff and I have to put it in again the next day and leave a neon post it note to call his attention to it. Yesterday I had outgoing mail but, I guess I wasnt getting anything (which is odd) because he never even came to the house. It was raining though, maybe theres nothing in their motto that says hell delivery even in the rain, or sleet, or snow.... I give him 1 star only because I have to put something there in order to post this review. This guy is awful.
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Larry Rojewski
Worst Post Office ever. Carriers cant put the mail in the right mailbox even though our names are on the mail box and have lived at this address for 10 years. Even put a bright orange label with our names and still gets it wrong. Called the Postmaster which is a joke since nothing was done to correct the problem just lip service. Talked to supervisors many times about this problem still putting mail in wrong box. Its a sad day for our country when the Post Office cant even hire people that can read English or do simple tasks. Forget about speaking English any more, lost language for the United States. I can remember a time when English and being able to read was a requirement. NOT ANYMORE! I avoid using the Post Office any chance I get and do everything online. Every time I call they never answer the phones either.
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Jessica H
As I was getting home today I noticed my neighbor was waiting for the mailwoman to leave her parking spot. The mailwoman was playing on her phone as my neighbor patiently waited. After a few minutes, my neighbor politely asked if she was done. She said yes yet continued to play on her phone for another few minutes. I rolled down my window and said "Hey, youre in her parking spot" to which she responded with "Uh yeah, I know". Our normal mailwoman is always courteous and sweet yet this one was extremely rude and disrespectful. Shouldnt she have been finishing her route instead of making my neighbor wait to park her car until she finished playing on her phone?? What kind of crappy service is that?? She clearly doesnt care for her job or basic manners. She should be reprimanded.
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