Address: | 1481 U.S. 1, Edison, NJ 08837, USA |
Phone: | +1 732-494-3322 |
Site: | midas.com |
Rating: | 3.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM 9AM–3PM |
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Jonathan Meszaros
I originally had service performed on my vehicle in June, where a tune-up, spark plug replacement, fuel system service, and belt replacement were all performed. A few weeks ago I was driving at 65mph on a highway and heard a rattling under the hood. I pulled over and found a service tool loose under the hood of my car. Needless to say that this was a very disconcerting discovery, and I fear for the potential hazard this could have caused had I not pulled over when I did. I brought the tool and my vehicle back to the Midas and explained the situation. They asked if I knew of any problems, to which I reported a squealing of the belts. The technician proceeded to inspect and tighten the belts. However, the issue of the tool left under my hood was not addressed, and I remain troubled by it. I paid nearly $400 for service, and was subjected to an extremely hazardous situation. With this issue unresolved and unaddressed I will likely not be returning to this Midas location, or any others as a result.
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Sarah Zhang
Not sure these guys even know what theyre doing. My oil life percentage was at 30% before I went and got my "oil changed". First they tell me that my car absolutely requires the more expensive synthetic blend when in fact it is only suggested [I checked the car manual] and I couldve saved $25 by simply asking for a standard oil change but I was assured that since my car is a 2014 model it NEEDED the more expensive synthetic blend. Then I think everything is fine and I wont have to worry for a few months, until a few days ago, a notification pops up on my car: "A1 Service Required". I click the info button and it says that I need both a tire rotation as well as an oil change. I check my oil life and it is at 15%. 15%. I was supposed to have gotten both a tire rotation as well as an oil change for $50 only a week and and a half before but they managed to do neither. Might delete my review if they handle this well - havent had a chance to go back to sort this out with them.
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Anonymous User
I was there over the weekend sat just a day before mother day. I had a coupon for oil change tire rotation 19.99. They told me over the phone okay but when I arrived. they told me they were busy and let me wait 35 mins. They started to have a mean face. They charged me 19.99 + shop fee + disposal + tax = almost 30 usd then threaten me my wheel is about to fell off as the suspension is not good. quoted me 650 for the rear suspension. I cannot afford it. they almost kick me out. The manager benny is worst. pulled me aside to offer to do the job on the side for the cash of 550. The guy name "miguel" who worked on my car left oil and grease everywhere after benny told him I did nothing. I do not understand why midas printing those coupons and abusing us. No more Midas ever.... Maybe we shall call consumer affair to complaint this Midas Edison!!!
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DIHA
Answer to my prayers. Navigator got stuck in Menlo Park Mall less than a 2 minute drive or a 5 minute walk. My car was stuck and would not make it there. I had it towed to this shop. However, I drove away with the keys so they couldnt diagnose it Still, they were great about it. Next day, returned with the keys. I got the call with the issues the following morning and told them I needed a few days to pay and still, they were great about it. They would hold the car for me with no additional fees. They did a courtesy check and told me everything that was wrong with my "inherited car" from my father. Prices were reasonable. Very helpful team - was even approved for a credit line. Good service and good Customer Service. Will return again with my other vehicles for service.
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Sharita Nagaraj
Horrible service. I had my rear rotors and brake pads changed May 2014 for over $700 (i.e. I was ripped off). 6 months later: brakes are grinding again. I take it back December 2014, and Ben the manager tells me the caliper needs to be replaced. Charges me another $150. Fast forward one year later. My right rear brake pad is now worn down to metal and the Midas shop Ive taken it to in my hometown tells me the brakes were never installed properly and thats why theyve worn unevenly. Price for full replacement of all 4 rotors and brake pads? $650. i.e. about the half the price of what Ben charged me down in New Jersey for a job he didnt even do right. Needless to say, I am taking this up with HQ. DO NOT take your car there.
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E Bell
I had gone to the Midas in my neighborhood, 28 miles from Midas Edison and was extremely unhappy with the experience in Eatontown. Because they are franchised, I didnt want to penalize Midas, so,, on the recommendations of colleagues, as I work in Edison, made an appointment here. These men are the reason I patronize Midas. They are honest and will work to resolve your issue at the best possible cost. They have my lifetime business. Thank you, Ken & Paul
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Jaspreet Kaur
Great service and amazing people! I have been going to this shop for number of years and I never had to worry about if I am going to overpay or pay for a service that I dont necessarily need. I have also been going to this place for the people who work there and over the years, we have built a great rapport. Paul, the manager, is great! Their lead tech is very knowledgeable! I would highly reccomend this place anytime! I never had any issues.
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Sarath Joseph
Went for oil change and routine check. After they were done I asked specifically if wiper fluid was filled as I was getting the light. They said they had filled it. Kept getting the light, finally when I checked they had left the lid of the wiper fluid open and totally empty. The coolant fluid was nearly at its min as well. Wonder if they really changed the engine oil. The tire rotation has left the lugs very greasy and dirty as well.
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Stephanie Amezquita
DO NOT GO THERE! Took my car for a routine oil change. Days later, oil leaks all over my driveway! I shouldve known something was going to happen because while in the waiting area, 3 people came in complaining about a dent in their car to loud noises the car didnt have before being serviced at this place. DO NOT! I repeat DO NOT trust these people. Never again!
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kishan patel
I went to midas store to rechange oil Car and i meet Mr. Paul he is such an nuce guy i ever meet in my life for maintenance of car. He help me out with each and every problem i have in my car and gave me price estimations. I really appreciate him to helping me and from now onwards every time i would like to see him regards of car issue
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matthew soto
these guys are the best!!!! Fast , efficient and courteous I would recommend everyone to have their vehicle serviced there. Managers are friendly and nice they go over your vehicle from top to bottom let you know what is good and what is needed prices are fair , wont tell you that some repair is needed if it isnt Way to Go!!!