Address: | 600 N Ave E, Westfield, NJ 07090, USA |
Phone: | +1 908-379-3330 |
Site: | americantires.net |
Rating: | 4.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–7:30PM 7AM–6PM 7AM–5PM Closed |
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John Runfolo
Discovered American Tire and Auto about 2 years ago while pricing out various shops for new tires on my fiances car. I was immediately impressed with Brian and Pauls professionalism, knowledge, and honestly - now my go to spot for any of my vehicles needs. This past week I noticed some problems with my front brake so I brought it in to be looked at. Unfortunately needed new calipers in the front as well as new pads as the ones I installed last summer were fried on one side due to a seized caliper. Unlike the ethics of many other auto shops, Brian explained that my rotors were fortunately salvageable which saved me an additional 200+ dollars to an already unexpected and expensive repair. I also explained that I recently noticed a metallic rattling noise coming from the underside of my car, what I likely thought to be a deteriorated heat shield. Turned out to be a broken clamp which they replaced and fixed for FREE. I highly recommend American Tire & Auto in Westfield for any of your tire or mechanic needs. Refreshing to know there are still honest people out there!
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Peter Lyons
When I moved to Westfield 5 years ago I was worried about finding an honest and reliable mechanic. I am happy to say that that concern was unfounded as American Tire has provided top notch service at affordable prices. A few years I brought an older car I had with radiator problems and they told me it was due to a $40 part. They could have told me anything. I had been bringing my cars to 8 minute oil change in Springfield due to their drive-in service but the last few times, their prices were getting more expensive,especially the last time when they told me I needed a synthetic oil for my CRV. When I brought to car to American Tire , Paul said that wasnt true which saved me about $60. From now on I will call ahead and make an appointment for all of my oil changes it is worth it.
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Rob Dornfeld
Ive tried the rest and Ive come back to the BEST ! Throughout the many years that I have been bringing my cars to American Tire and Auto, they have consistently ranked top notch in my book. Brian and Paul are very knowledgeable and experienced in the auto service business. They answer questions about issues so that you understand. They are very trustworthy and honest. They do all this at very reasonable prices!! At times I was "forced" to try other auto service places due to time constraints or scheduling, and have always come BACK to American Tire and Auto.....no comparison. They consistently lead the pack! Keep up the good work Brian and Paul and the rest of the crew!
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Larry G
....Going to update the review and ratings previously posted due to some poor recent experiences/shoddy diagnostic work and unnecessary work performed........ "Weve been going to American Tire & Auto in Westfield for 8 years now. They are the most efficient/cost effective and fair auto repair shop weve ever used. Do not use the dealers.............they will save you hundreds if not thousands of dollars versus the dealer or other repair shops over the life of your vehicle. Brian and Paul do an excellent job as service advisors. They always do estimates and take their time explaining the issues and options when they arise. We highly recommend them!"
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Peter Gowesky
My wifes van died on her at the grocery store and I quickly called American Tire & Auto in Westfield and was able to get the van right in. This was at the end of the day on Thursday, I was driving it home on Friday early afternoon. They were quick, thorough, and the customer service was top notch. One of the things that I appreciated was that they talked through everything that they were going to do on my car and why they felt that was important. They were not pushy and didnt try to up-sell me on anything. As a "shade tree mechanic" I appreciated that. I will definitely be bringing both of my cars back to American Tire & Auto in Westfield.
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Paul Tawa
I had brought in some new wheels to replace my old ones on my 2015 Camry. I placed two of the wheels in the cabin, behind the front seats. This establishment carelessly removed those wheels and in so doing, put rubber scuffs on three spots on my seat upholstery. I called them back and left a message the same day, as soon as I discovered this, and never got a call back. They are sloppy have no respect for other peoples property. They also asked if I wanted a wheel alignment...on a practically new car with no evidence of tracking or tire wear issues??? These guys are not very honest as well.
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Melissa Fry
I have been taking my all cars as well as all of my family members and their extended families to American Tire & Auto in Garwood for 13 years now and I can say without hesitation that they have the best prices and service in the area!!! I have researched and compared other places prices and quality of parts and no place has come close to American Tire & Auto. Lastly, they always stand behind their work and as a customer it is very reassuring knowing that your car is in good hands and that you are not being ripped off. Thank you American Tire & Auto!!!
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Sal Perednia
We have been using American Tire for over 10 years to service all of our familys cars. We can totally trust American Tire to tell us what is wrong with our cars and feel assured they will not make us pay to fix or replace something that does not need it. We have even had American Tire check out used cards before we purchased them. Their prices are very reasonable. I highly recommend American Tire to anyone who seeks a auto mechanic that will provide high quality, personal service at a reasonable cost.
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Howard Leitch
Ive been taking my cars to American Tire & Auto in Westfield for several years now and have recommended them to many friends. They offer a tremendous value over most dealers service departments. In addition to saving money I always feel that I am treated fairly and only services that are really needed are performed. Its easy to make appointments and my car is always ready when I arrive to pick it up. I highly recommend American Tire & Auto in Westfield.
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Maureen Gianni
I have been going to American Tire for over 8 years and they are also so honest and never to busy to take my phone call or when I come in just to get my tires check for air. Brian and Paul are always so helpful and so honest and I never feel ripped off when I get service there - I bring my whole familys cars there and they are always so good to us. If they ever leave there I may have to find a new place to go!!!!! Maureen
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Dianne Smith
I have been going to American Tire for about a year. They were recommended to me by and friend and I have since recommended them. I have found them honest, friendly and they keep my informed as to what is being done to my car. I have called at the last minute with car issues and they have taken my car in immediately. I have not only bought tires from them but they have done all the servicing on my car. Great work!